The team at Canary Wharf are helpful, friendly, efficient and a credit to the company. Typically the best rate around - so I’ll keep coming back.
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Easy to order, handy location, only reason it's not 5 stars is they don't tell you exactly when the money will be ready (say it could be a few days) and then when it is ready you only have 1 day to co... See more
I have used BestForeignExchange for many years and always found them straight forward and easy to deal with. This time was the usual easy procedure and the man in the office was polite and friendly... See more
I ordered a couple of currencies online but was unable to make it on time to collect them that evening. The following day, both rates had changed favourably for me. Despite any order being kept for 24... See more
Company details
- #22 of 34 best companies in Currency exchange service
- #21 of 45 best companies in Money transfer service
- #15 of 60 best companies in Payment service
Written by the company
Best Foreign Exchange offers market-leading online foreign exchange rates across a wide range of currencies in London. Buy and sell foreign currency. Convenient store locations: pick up your order from your nearest Central London branch. We’re rated ‘Excellent’ on Trustpilot for rates and service.
Contact info
15 Galena Road, W6 0LT, Hammersmith, United Kingdom
- +44 3316 303 203
- CustomerServices@no1currency.com
- bestforeignexchange.com
4.7
Excellent
13K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Two people behind the desk only one…
Two people behind the desk only one serving customers.queue was getting longer only after a while the other shop assistant decided to start serving.Do not want to be spending time queuing when there’s no need.
18 March 2024
I've always found good exchange rates…
I've always found good exchange rates here and book in the morning for same day collection
18 March 2024
Poor rates not realistic process…
Poor rates not realistic process compare to online asking for ID on small amounts of money exchange
Will not uses again
19 March 2024
Quick and easy tool to get currency
Quick and easy tool to get currency, cashiers quiet helpful
20 February 2024
COP for GBP exchange
I was overall happy with the service and the rate I received buying Colombian pesos for GBP but one 50,000 peso note I received was counterfeit the value of which was about £10.
16 February 2024
I have been using this service for a…
I have been using this service for a number of years. Professional, polite and friendly service at all times.
22 January 2024
Your online rates are excellent.
Your online rates are excellent.
I can view the daily movement in rates online, and decide when to purchase. This fixes the rate for a day, which gives me time to get to a branch.
Your Hammersmith branch is convenient for me, and your staff are efficient and helpful
22 January 2024
Efficient and polite
19 January 2024
Helpful staff
19 December 2023
Exchange rates are very competitive
20 November 2023
Very good rate
Very good rate, not very friendly service but still pleased with the rate & ease.
20 November 2023
Great exchange rates
Easy to use. Text messages to say it's ready to collect and staff friendly and helpful
20 October 2023
best rate ever for SAR
18 October 2023
Efficient service and good rates.
18 October 2023
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