Besthoteldealsglobal Reviews 

This is a scam website. I tried to book and my card got blocked. Called my bank and they advised their was a 2nd website trying to access my account. Complete scam. Iv had to reorder new cards:(

We got a hotel in Marion N.C. At Hampton inn and both places charged us for the room so we ended up paying $400 for a $200 motel room. It has been 2 months and we still haven’t received our money back. We were impacted by the hurricane so money is tight and can’t get anyone to call back so we have to keep calling checking on the status. I would highly not recommend.

SCAM!!!!!

This website is big scam, do not use this website to book the hotel, i booked hotel and the hotel cannot find my reservation. Tried calling them none of their number worked. 100% fraud website. If you already booked hotel. File for dispute with your credit card company

Scam! I’ve been trying to get my money back for two months after booking a hotel room. They never sent the money to the hotel. I sat in the lobby for two hours while they said they were working on sending the money to the hotel. Never came.Looking to hold somebody accountable. I won’t give up

Their wrong address had us driving around in Washington DC stop and go traffic for an extra hour! These bozos are worthless!

Avoid this Company. I should have checked Trustpilot first.

We couldn’t get into our hotel late at night, and they claim they talked to the manager and didn’t hear back for the refund.

Its a lie.

I called the manager and they said no one form them ever reached out. They even said that I claimed the room, which is also a lie.

I used this site to rent a room on August the 23rd. Went to the location to be told they do not accept online reservations. I contacted best hotels to get told to hold on for about an hour. They changed my reservation number so I tired again for the hotel property to tell me no. This company refuses to refund my money. So I paid for a room that I was not allowed to get and explain myself 50x times and nothing.

Company never needed up booking my reservation and did not communicate with me so I was left paying more at the hotel for a worst room. Never use this company.

SCAM!

Make sure to dispute the charge with your credit card company, and you will get your money back!

Immediately cancelled booking and refunded me less than the booking cost.

Unprofessional Behavior to customers was hung up on when we called customer service , called back asked to speak with a manager was told you can call back and you'll speak with me again. So Unprofessional . I can't wait til worthless service site such as this one go under . My dog is a better travel agent , he has cataracts in both eyes , deaf and losing his voice . Thanks boy for the room I know you at least tried and I know you don't have any thumbs but good job.

Scam! Avoid! Booked a hotel accomodation. At arrival the reservation was missing. The hotel doesn’t have anything to do with this booking site. So all money lost, had to book new hotel at site for double the price. They don’t even respond to my emails.

The most ridiculous experience and customer support. Like many people here, I booked a hotel, no reservation came through, had to pay for a room again on the spot as my arrival was late at night.

24/7 customer support is nonexistent and when I finally got in touch with them through email they stopped replying at a point when I asked for an invoice for my stay.

Very unserious business, do not book through them!

Absolute scam, you do not get a hotel, you just pay money. Incredibl!!!😩😩😩

This hotel booking website is a SCAM!!! At the end of booking it says the rate is unavailable but the charge on my credit card was approved. Called my credit card company to cancel the transactions.

This is a fake website. Do not provide your credit card details to book. If you still want to book, first call the hotel and ask whether they have received any bookings in the past from this website.

This company misrepresents their services. They charged my card for a hotel reservation with additional fees, but never paid the hotel. While I did have a reservation when I arrived at the hotel unlike many who have encountered issues with this company, I still had to pay for my room (which came out to less than besthoteldealsglobal charged me, mind you). I ended up paying over $180 for a $77 dollar room because of this. Do not recommend!!

I booked a room with this company and when I checked out early because the room was disgusting (which I could) the motel wouldn't refund my money, stating I had to get it from the 3rd party which is Hotel Deals, mind u I have checked out early a previous time but used a legitimate company and was refunded right there at the hotel. To contact these people they have a 818 number, numbers for outside the US and a email. First I was told I'd have a support number and would be contacted in 24 hours. Nothing days later,Called back I was told that they were waiting on the GM of the motel, Nothing! I have emailed these people and no one has ever contacted me back. Only automated response with a name It has been almost two months, There is no GM at the motel, there's no one to escalate the situation to as they say there is no address only a email address and a phone number that now that I call I'm just sitting on hold you leave an email all they do is send something back with a name same you haven't opened ticket we will get back to you or something like that. Do not trust these people I can't even find them with the Better Business bureau the voucher they sent look like letterhead from a fifth grader something needs to be done I am disgusted with these people don't trust them at all.

DO NOT TRUST THIS COMPANY AS FAR AS YOU CAN THROW THEM. THEY ARE A SCAM.

I am horrified right now. Please, see my review I left on the hotels google page for reference. (review is for: Quality Inn & Suites East Syracuse - Carrier Circle, Syracuse New York).

I am pissed. This company is absolute trash. The hotel they listed as a 3 star hotel, does not even deserve negative stars. I have traveled the world, been to all 50 states so travel is nothing new to me. This is, BY FAR, the most putrid, vile and disgusting hotel I ever stayed at and I found it through this janky website advertised as massive savings. Nothing but lies and false advertising here.

Here’s what went wrong:
The hotel was FILTHY. The hallway leading to our room was lined with soiled bedsheets, rotting garbage, mold growing all over old toilet paper rolls, dirt, grime.. when we got to our room, the toilet had 💩 in it, the shower drain had a massive clump of old hair/soap scum in it… physical crap aside, this place REEKED of rotten trash and three day old curry leftovers. You can see all of this clearly in my video review and the pictures I posted on google. My husband and I held our shirts over our faces and gagged the whole way to our room. When we went to the front desk to get a refund for these unsanitary conditions, we were told that “Best Hotel Deals Global” will have to issue a refund. Fine. They got the video and photos to their customer support email and can either give me my money back or I’ll just file a chargeback, I really don’t care. This is unacceptable on all accounts. We left a couple of hours later despite being out $$ and having to drive two hours to another hotel that would take cash… I am beside myself. I have wells all over my body, turns out IM ALLERGIC TO BED BUG BITES. F this website, do not trust. DO NOT TRUST.