Bestmeat Reviews 

724
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 74 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the affordable prices and large portions of fresh meat included in the hampers. Many people find the website easy to use, and shipments generally arrive securely packaged in thermal bags. Shoppers often mention that the various steaks and other meat selections taste exceptionally great. However, some customers also noted serious concerns regarding spoiled meat and unpleasant smells upon opening packages. Some buyers experienced issues with tough meat cuts, incorrect items received, or unexpected delivery delays. Reviewers additionally mentioned transportation setbacks and significant difficulties when trying to resolve problems.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with deep divisions among buyers. On one hand, many... See more

Quality

People report ambiguous experiences with quality, revealing a strong division among consumers. While many... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast in their experiences. While... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Price

Customers had ambiguous experiences with price, featuring starkly contrasting viewpoints. On one hand, many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering process and website easy to follow. Problem starts with your excuse of a carrier DHL. Received order confirmation from BM then an email from DHL saying delivery will be 16th Dec. Come the... See more

Rated 3 out of 5 stars

I’ve have brought several of the £70 hampers with add-ons from Best Meat UK and cannot fault the quality or the price of the meat. It’s always fresh, well packed, Why i only give three stars, is the p... See more

Rated 3 out of 5 stars

Great quality meat but the delivery and after sales are appalling. No one monitors their email. They state contact them through their facebook page and when you do it is ignored. I will not be orderin... See more

Rated 3 out of 5 stars

Spent £167 on a hamper with extras 3 weeks ago. Much of the food is very good and fresh, some isn’t. 3kg of Sirloin steak was decent although some of the cuts were thick 1 side and thin the othe... See more


3.4

Average

TrustScore 3.5 out of 5

724 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(724)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Barbarque meat hamper

Was a bit concerned about ordering thought I take a chance and wow the order arrived next day quantity meat quality service
Steaks where very nice marinated chicken unreal and just eat the kebabs very tasty I be ordering again for sure

19 June 2025
Unprompted review
Rated 2 out of 5 stars

Food was well packaged but not really…

Food was well packaged but not really good value for money, had an item missing and reached out to contact on messenger as this is the only option, the response was rude and I was told that the item missing had been sent, to never recieve a response. We will also be ordering from another butchers in future, form other reviews I think this company need a lesson in people skills and stop being in denial about things going wrong own up to your mistakes

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Poor ans disgusting customer service…

Poor ans disgusting customer service when things go wrong.

They don't help and there responce is rude.

Who ever is behind Facebook needs to be sacked.

Because there busy at work they are responding very rude.

We don't care if your at work we have paid for a service.

Pictures to come soon of responces.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Had my first order today

Had my first order today
The meat is good quality
I’d prefer having a AM delivery to reduce meat getting warm as it’s summer
Really good price
Go to shop

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent.

Absolutely happy with my order got £400 worth not one bit was I unhappy with any of it please? I recommend for everyone to go to best Meat UK. Will be re-ordering soon, thank you very much. 👍

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Having been ordering from Best meat for a number of months. every order being on time with great products and good value for money.
There was a slight problem with my last order. I e-mailed Emma at best meat explaining the problem. Who proceeded to replace the products immediately
That would be five stars for customer service alone.
Then lets add five stars for value for money.
And five stars for taste and quality.
Not able to give 15 stars so 5 stars all round
Thank you Ben and Emma at best meat

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Great deals from these guys

Great deals from these guys. I received my first meat box, have tried 5 or 6 different things from it and really happy with it all. The plain pork sausages weren’t top quality but for the price they’re fair. Will be ordering again

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality. Never fails

I have had many deliveries from bestmeat, the orders are fabulous and the amount you get for your money is great, the flavours never let you down and the portion sizes are great.The order always comes perfectly packked. I highly recommend ordering from this company

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Love it!!

Ordered twice now & had no problems at all! Delivered on the correct dates, well packaged & such good value for money, especially with the add ons! Some of the ‘chicken portions’ are a bit hit & miss but everything else has been spot on, will definitely keep ordering & filling the freezer!!

7 June 2025
Unprompted review
Rated 5 out of 5 stars

What can I say I got my order today…

What can I say I got my order today and I’m really happy with it my got everything. I pay for and I really don’t get why some ppl are saying. Bad stuff about it It’s what yoy pay for and I definitely well order more. Don’t miss out Food was fresh and filled my freezer up and can’t wait to order next time. Thanks guys

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Save your money and shop elsewhere

It’s a pretty quick and easy review from me, the meat just isn’t good.
I usually wouldn’t buy from an online butcher but thought nothing ventured nothing gained

Kebabs full of sinew, sausages just poor quality, low on meat content and gristly bits in them.
Flavoured chicken pieces were just really small drumsticks.
Marinated chicken thighs were good but they were not a product of this company

Admittedly it was cheap but honestly a waste of money, my kids didn’t like any of it.

Would not recommend

23 May 2025
Unprompted review
Rated 1 out of 5 stars

I rarely leave reviews

I rarely leave reviews, but I feel compelled to warn others after my experience with Best Meat UK.

From start to finish, the customer service was shockingly poor. The owner himself is extremely rude and dismissive, and if anything goes wrong with your order, he will immediately shift the blame onto you rather than taking any responsibility.

I originally placed an order and accidentally selected 2 of the same item instead of 1. I contacted them straight away, asking for a refund so I could reorder correctly. The owner responded saying he would adjust the order and refund the difference instead. It's now been over two weeks, and not only have I not received the refund, but when I followed up with a polite message to chase it, I was met with outright rudeness and no resolution whatsoever.

On top of that, some of the chicken smelled rancid just one day after delivery, despite having a use-by date that was still 7 days away. That’s a huge red flag when it comes to food safety.

I had a bad feeling that the prices seemed too good to be true, and unfortunately, I was right. A quick look at the other negative reviews here and on FACEBOOK, it shows that this is not an isolated incident—there are multiple similar complaints about poor service, spoiled meat, and unhelpful or hostile responses from the business.

I would advise anyone to be extremely careful before ordering from here. For the price and stress, it’s simply not worth it.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Ordered last week and received today

Ordered last week and received today, hassle free from the start and I had a little slight problem and within 20 minutes of messaging I received a message back with help, 5 stars all round, definately worth the money if your looking for the best meat hampers value for money
Thanks again best meats

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Best Meat Banger deal

Got the bank holiday banger deal with bbq upgrade. Great value for money and a fantastic variety. Communication was great throughout delivery and although missing one item, they are going to sort me out on the next order. Food was ice cold and looked fresh when arrived in an iced box, smelt great on the bbq and tasted even better. Be back again

3 June 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look