Best Menswear Reviews 

2,116
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, knowledgeable, and polite, making every in-store shopping journey a genuine pleasure. Purchasers consistently highlight the top-class quality of the clothing available, alongside an efficient, prompt, and exceptionally well-packaged delivery service that arrives quickly. Some reviewers were not happy with shipping delays and expressed clear frustration regarding difficulties in tracking their online orders in a timely manner. A few consumers also experienced isolated issues such as receiving defective merchandise or encountering unhelpful customer service representatives at specific physical store locations.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers mention positive feedback about product quality, noting that clothing and footwear items are very... See more

Service

Reviewers highlight positive aspects of service, describing experiences as really helpful, efficient, and... See more

Delivery service

People report high satisfaction with the delivery service, frequently highlighting the prompt shipping and... See more

Customer service

Consumers find customer service to be positive and often describe it as the best they have ever received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Choose a sleeveless jacket (last one) with a very helpful guy. It felt too big when I got home. Ordered another smaller sized one online for delivery to Dundrum as I was returning the bigger sized one... See more

Company replied

Rated 5 out of 5 stars

Dropped in to Best Menswear Drogheda, first day dealing with Michael and second day with Carol & Ciara. Nothing was too much trouble on either day. I wasn't 100% sure what style I wanted but I wa... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience here today, a great range of clothing to choose from, Evan was wonderfully helpful and knowledgeable helping my asd son find a blazer for his conformation, he made our sho... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant, I walked in at 8.50pm on a Thursday night and straight away the staff told me to take my time as they were cleaning up anyway, my initial intention was to just have a quick lo... See more

Company replied


Company details

  1. Men's clothes shop
  2. Fashion accessories shop
  3. Mens Tailor
  4. Formal menswear shop

Written by the company

Tailors of Confidence. We make men look and feel their confident best. Best Menswear is Ireland's largest Independent Menswear retailer stocking some of the world’s leading premium menswear brands. We have a true heritage of tailoring excellence. Best Menswear is the ultimate destination for choice, quality and service. #tailorsofconfidence #bestmenswear


Contact info

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4.8

Excellent

TrustScore 5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,116)

352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service from Emily

Very good service from Emily, resolving a minor issues very quickly, and good customer service

24 February 2026
Best Menswear logo

Reply from Best Menswear

It was my pleasure Paul! Glad you got sorted hope to see you back soon

Rated 5 out of 5 stars

Great store

Very good accidentally ordered to wrong store and got refunded promptly

23 February 2026
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Reply from Best Menswear

Thank you for your review! Glad you got sorted and hopefully you managed to get the item ordered!

Rated 5 out of 5 stars

Eoghan was a great help

Eoghan was a great help. Sized and had a fitted suit within 30 minutes. Highly recommend

14 March 2026
Unprompted review
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Reply from Best Menswear

Thank you very much for your great review! We're delighted to hear that Eoghan was able to help you get sized and fitted with a suit so quickly.

We'll be sure to pass on your kind words to him. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fantastic customer service and attentiveness

Eoin was a pleasure to deal with and helped me find exactly what I needed. Very relaxing and low stress shopping experience. Thank you 🙏

14 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your kind review! We're delighted to hear that Eoin was a pleasure to deal with and that he helped you find exactly what you needed.

Creating a relaxed and stress-free shopping experience is exactly what we aim for, so it’s great to know that came across during your visit. We’ll be sure to pass your lovely feedback on to Eoin.

Rated 1 out of 5 stars

90% of my order failed to arrive !

90% of my order failed to arrive !
I am so Unhappy and Disappointed with all aspects of my Order & Purchase with Best Mens Wear
I have lodged an official complaint and my bank is waiting for my instructions as to how I want to proceed with the non receipt of my order that failed to arrive.
Regards
Dr Anne- Marie Davies

20 February 2026
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Reply from Best Menswear

We are very sorry to hear that you are unhappy with your experience. As mentioned in our previous correspondence, we have been in contact with you regarding the status of your order. The courier has marked the parcel as delivered, however we have raised an investigation with them to review the delivery.

As soon as we receive an update from the courier, we will contact you immediately and take the necessary next steps to resolve the matter.

We understand how frustrating this situation is and we truly appreciate your patience while the investigation is ongoing.

Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase

23 February 2026
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Reply from Best Menswear

Thank you so much for your kind review! We're delighted to hear that you're very happy with your purchase. We really appreciate you taking the time to share your feedback and hope to see you again soon.

Rated 5 out of 5 stars

Staff is always very nice at the…

Staff is always very nice at the pavilion shop in swords!
Also the online orders are fast and reliable!

13 February 2026
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Reply from Best Menswear

We're delighted to hear that you've had such positive experiences both in our Pavilion store in Swords and with our online orders. Our team works hard to provide friendly service and fast, reliable delivery, so it's great to know it's being noticed.

Rated 5 out of 5 stars

Excellent customer service in the store…

Excellent customer service in the store when collecting the item.

21 February 2026
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Reply from Best Menswear

We’re delighted to hear you had a great experience collecting your item in-store. Our team always aims to provide excellent customer service, so it’s wonderful to know it made a positive impression.

Rated 5 out of 5 stars

Fantastic staff in Dundrum

Fantastic staff in Dundrum - Tara, Eric and Michael.. All Fantastic and so helpful

8 March 2026
Unprompted review
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Reply from Best Menswear

We're delighted to hear you had such a great experience in our Dundrum store. Tara, Eric and Michael will be thrilled to hear your feedback — we'll be sure to pass it on to them.

We really appreciate your support and hope to see you again soon! 😊

Rated 5 out of 5 stars

Friendly and helpful staff

Needed a suit for an upcoming interview and it has been a while since I'd been sized. Eoghan at the Jervis store was extremely helpful and friendly. Gave great recommendations and made the whole experience very quick and enjoyable. Genuinely couldn't have asked for an easier experience or better service.

8 March 2026
Unprompted review
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Reply from Best Menswear

We're delighted to hear you had such a positive experience in our Jervis store. Eoghan will be really pleased to hear your kind feedback. It's great to know he was able to make the process quick, easy and enjoyable while helping you find the right suit.

Rated 5 out of 5 stars

Ordered trainers for my partner

Ordered trainers for my partner, there was a mix up with the same day delivery. When I reached out to customer care they went about and beyond to resolve the issue. There customer service is fantastic and the trainers I ordered where top quality. Would highly recommend Best menswear and will definitely be ordering again.

21 February 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We’re really glad we could get the delivery issue sorted for you and that you were happy with the service. It’s great to hear your partner liked the trainers too!

We truly appreciate the recommendation and look forward to helping you again in the future. Thanks for choosing Best Menswear 😊

Rated 5 out of 5 stars

Dealt with Eamonn

Dealt with Eamonn, great guy and I’ll be back you should treasure him

5 March 2026
Unprompted review
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Reply from Best Menswear

Thank you so much for the kind review! ⭐

We’re delighted to hear you had such a great experience with Eamonn — we’ll be sure to pass on your lovely feedback to him. He’ll really appreciate it.

Rated 5 out of 5 stars

Great price and goods were delivered…

Great price and goods were delivered promptly. Five stars!

16 February 2026
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Reply from Best Menswear

Thank you for the five-star review! We're delighted to hear you were happy with the price and that your order arrived promptly.

Rated 5 out of 5 stars

Eamonn was extremely helpful in the…

Eamonn was extremely helpful in the square store today . Got exactly what I wanted . Minimum fuss and great customer service . Thank you

3 March 2026
Unprompted review
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Reply from Best Menswear

Thank you so much for the great review! We're delighted to hear that Eamonn was able to help you find exactly what you were looking for in our Square store. We'll be sure to pass your kind words on to him.

Rated 5 out of 5 stars

Top end stuff amd the staff are…

Top end stuff amd the staff are brilliant

2 March 2026
Unprompted review
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Reply from Best Menswear

Thank you so much for your kind words!

We’re delighted to hear you’re happy with both our products and the service from our team. We’ll be sure to pass your lovely feedback on to the staff — it really means a lot. We look forward to welcoming you back to Best Menswear again soon.

Rated 5 out of 5 stars

Barbara - she’s excellent

Barbara, she was great. Her services were excellent. She knew how to match pants to blazers to shirts and shoes. I went in to buy a pair of pants. I ended up buying a blazer and two pants. I was almost gonna buy a shoe as well. She was really great.

1 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you for the brilliant review!

We’re delighted to hear Barbara looked after you so well. Her eye for styling and ability to perfectly match pants, blazers, shirts and shoes is something we’re very proud of — and it sounds like she created a full look for you!

We’ll be sure to pass your kind words on to her. Enjoy your new purchases, and we look forward to seeing you again soon (maybe for those shoes next time!).

Rated 5 out of 5 stars

I had a fantastic experience with this…

I had a fantastic experience with this suit store. The customer service was extremely helpful, professional, and knowledgeable from start to finish. The staff took the time to understand exactly what I was looking for and gave honest, expert advice without being pushy.

They paid great attention to detail, helped with sizing, and made sure everything fitted perfectly. The whole process felt smooth and well-organized.

It’s rare to find such a combination of professionalism and genuine care for the customer. I would highly recommend this store to anyone looking for quality suits and outstanding service. I will definitely be coming back.

1 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We’re truly delighted to hear about your experience. Providing helpful, professional, and knowledgeable service — without ever being pushy — is exactly what we strive for, so it’s wonderful to know that came across.

Attention to detail and ensuring the perfect fit are so important when it comes to suiting, and we’re glad the whole process felt smooth and well-organised for you.

Your kind words about our professionalism and genuine care mean a great deal to the entire team. Thank you for the recommendation — we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Very nice and kind

Very nice and kind

1 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We’re so pleased to hear you had a positive experience and found the team very nice and kind — that’s exactly the standard we aim for.

Rated 5 out of 5 stars

Amazing shopping experience with…

Amazing shopping experience with Eoghan. Very helpful and knows his fashion. Thank you.

1 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We’re delighted to hear you had an amazing shopping experience with Eoghan. It’s great to know his knowledge and helpful approach made such a positive impression.

Rated 5 out of 5 stars

Excellent experience at Best Menswear.

Excellent experience at Best Menswear.
Steven was great, and Adam, the store manager, was outstanding. He gave me the space and genuinely comfortable conditions to think things through and make a calm, confident decision, with zero pressure. Truly a top-class experience.
Highly recommended.

28 February 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We’re absolutely delighted to hear you had an excellent experience with us. It’s great to know Steven looked after you, and that Adam provided the space and relaxed environment to help you make a calm and confident decision — that’s exactly the experience we aim to create for every customer.

We’ll be sure to pass your very kind words on to both of them.

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