Best Menswear Reviews 

2,116
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, knowledgeable, and polite, making every in-store shopping journey a genuine pleasure. Purchasers consistently highlight the top-class quality of the clothing available, alongside an efficient, prompt, and exceptionally well-packaged delivery service that arrives quickly. Some reviewers were not happy with shipping delays and expressed clear frustration regarding difficulties in tracking their online orders in a timely manner. A few consumers also experienced isolated issues such as receiving defective merchandise or encountering unhelpful customer service representatives at specific physical store locations.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers mention positive feedback about product quality, noting that clothing and footwear items are very... See more

Service

Reviewers highlight positive aspects of service, describing experiences as really helpful, efficient, and... See more

Delivery service

People report high satisfaction with the delivery service, frequently highlighting the prompt shipping and... See more

Customer service

Consumers find customer service to be positive and often describe it as the best they have ever received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Choose a sleeveless jacket (last one) with a very helpful guy. It felt too big when I got home. Ordered another smaller sized one online for delivery to Dundrum as I was returning the bigger sized one... See more

Company replied

Rated 5 out of 5 stars

Dropped in to Best Menswear Drogheda, first day dealing with Michael and second day with Carol & Ciara. Nothing was too much trouble on either day. I wasn't 100% sure what style I wanted but I wa... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience here today, a great range of clothing to choose from, Evan was wonderfully helpful and knowledgeable helping my asd son find a blazer for his conformation, he made our sho... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant, I walked in at 8.50pm on a Thursday night and straight away the staff told me to take my time as they were cleaning up anyway, my initial intention was to just have a quick lo... See more

Company replied


Company details

  1. Men's clothes shop
  2. Fashion accessories shop
  3. Mens Tailor
  4. Formal menswear shop

Written by the company

Tailors of Confidence. We make men look and feel their confident best. Best Menswear is Ireland's largest Independent Menswear retailer stocking some of the world’s leading premium menswear brands. We have a true heritage of tailoring excellence. Best Menswear is the ultimate destination for choice, quality and service. #tailorsofconfidence #bestmenswear


Contact info

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4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,116)

352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eoghan was very polite and helpful

Eoghan was very polite and helpful, gave excellent customer service in assisting my brother to find a suit. Will definitely recommend.

4 April 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Eoghan was very polite and helpful, gave excellent customer service in assisting my brother to find a suit. Will definitely recommend.

Rated 5 out of 5 stars

Eoghan was really helpful in assisting…

Eoghan was really helpful in assisting my brother find a suit for an event. An excellent employee. Just came in to look around and ended up buying a suit, shoes and everything 😅
Made my experience enjoyable with his character and humour.

4 April 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your fantastic review! We're delighted to hear Eoghan took such great care in helping your brother find the perfect outfit. It’s great to know his character and humour made the experience so enjoyable too! We really appreciate your support and hope to see you both again soon.

Rated 5 out of 5 stars

Olaf was a great help

Olaf was a great help with styling,sizing and service. Great help throughout kitting me out for aintree races next week👏💯

4 April 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We're delighted to hear Olaf was such a great help with styling, sizing and service. Sounds like you're all set for Aintree – hope you have an amazing time! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Eoghan was very helpful and is very…

Eoghan was very helpful and is very knowledgeable. We went to view and ended up buying a full suit . Will definitely come back for more suits

4 April 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We're delighted to hear Eoghan was so helpful and knowledgeable during your visit. Even better that you found the perfect full suit! We really appreciate your support and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Karen was so helpful and amazing with…

Karen was so helpful and amazing with picking out my partners wedding suit

4 April 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We're delighted to hear Karen was so helpful in finding the perfect wedding suit for your partner. We'll be sure to pass on your lovely feedback to her. Wishing you both a fantastic wedding day!

Rated 5 out of 5 stars

Adam Mc - exceptional help

Adam Mc was extremely helpful today. I was looking for a suit for my graduation and he did not hesitate in offering great advice and helping to pick the suit that fit me best. Couldn’t have asked for a better experience in the shop today

4 April 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your lovely review! We're thrilled to hear Adam was able to help you find the perfect suit for such a special occasion. We'll be sure to pass on your kind words to him. Wishing you a fantastic graduation day – and we hope to see you again soon!

Rated 5 out of 5 stars

Lovely place to shop very helpful staff…

Lovely place to shop very helpful staff great selection highly recommend

3 April 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your kind words! We're delighted to hear you had a great experience with our team and enjoyed the selection. We really appreciate the recommendation and hope to see you again soon!

Rated 5 out of 5 stars

David is a super excellent sales…

David is a super excellent sales person. Has a gift in selling suits.
Gave me all of space and time I need.
In end I made the decision to buy from him and did not look into other shops.
He is honest , polite and a gentleman
Company should promote such great sales people that have a great and a nice way in selling an item

2 April 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We’re delighted to hear about your experience with David. He takes great pride in giving customers the time and space they need while offering honest, professional advice, so it’s fantastic to see that reflected in your visit.

We’ll be sure to pass your feedback on to him—it will mean a lot. We completely agree, team members like David are a real asset to us.

Rated 5 out of 5 stars

Great online service

Great online service & delivery on time

16 March 2026
Best Menswear logo

Reply from Best Menswear

Thank you for your great feedback! We're delighted to hear you had a smooth online experience and that your delivery arrived on time. We really appreciate your support and hope to see you shopping with us again soon!

Rated 5 out of 5 stars

Really nicely packaged and arrived so…

Really nicely packaged and arrived so fast 😊

16 March 2026
Best Menswear logo

Reply from Best Menswear

Thank you for your lovely review! We're so glad to hear your order arrived quickly and that you were happy with the packaging. We really appreciate your support and look forward to seeing you again soon!

Rated 5 out of 5 stars
Best Menswear logo

Reply from Best Menswear

Thank you so much for your kind words! We're delighted to hear you found our service fast and friendly — that’s exactly what we aim for. We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Great experience and so easy

Great experience and so easy. David really knew his job and was incredibly helpful throughout. Picking out a suit has never been easier

29 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We’re delighted to hear you had such an easy and enjoyable experience. David will be thrilled to know his help made the process of choosing a suit so straightforward — we’ll be sure to pass on your kind words.

We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Aaron helped fit my son for a suit for…

Aaron helped fit my son for a suit for his TY ball. Friendly and knowledgeable. Excellent service. Highly recommend.

29 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your lovely review!

We’re delighted to hear that Aaron took such great care in fitting your son for his TY ball suit. It’s great to know you found the service friendly and knowledgeable — we’ll be sure to pass your kind words on to him.

We really appreciate the recommendation and hope your son had a fantastic night!

Rated 5 out of 5 stars

Great experience

I went to the shop looking for a suit for myself (I’m a woman and sometimes it can be a less than ideal experience). Scott was an absolute gentleman and helped me feel comfortable with myself and found me the perfect suit for the occasion. He answered all my questions, gave honest answers and kindly assisted me with getting everything I needed the way I would like (I can be quite indecisive and picky).
Totally recommend and will be coming back again looking for Scott when I need a new suit.
(From what I experienced, everyone in the shop is lovely in addition to Scott)

28 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your kind words — we really appreciate you taking the time to share your experience.

We’re absolutely delighted to hear that Scott made you feel comfortable and supported while finding the perfect suit. It’s especially great to know he provided honest advice and took the time to help you get everything just right — we’ll be sure to pass your lovely feedback on to him.

Rated 1 out of 5 stars

Where is my item??

Where is my item??
It has been a month since I have ordered it

1 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

We sincerely apologise for the delay with your order.

As this shipment is travelling from Ireland to Israel, there can unfortunately be longer transit times and delays outside of the usual shipping timeframe. That said, we completely understand your frustration and appreciate your patience.

Rated 5 out of 5 stars

Oran was a great salesman

Oran was a great salesman, he helped me pick out my suit and was very professional,kind and good craic.

25 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thanks so much for your kind words! We’re delighted to hear you had such a great experience with Oran. He’ll be thrilled to know his professionalism and good craic made a difference while helping you find the perfect suit. We really appreciate your feedback and hope to see you again soon!

Rated 5 out of 5 stars

Great shop and staff!

First of all, best man Aaron in the shop. Very helpful with indication and also he brought exact size for what I need. I bought two suits. I come with something in mind but when I saw the suits I knew that I'm in right place and found exactly what is right for my weight and my preference . I recommend for sure this man, you'll not be disappointed and I recommend the shop too! Thank you Aaron!

25 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for the fantastic review! We’re delighted to hear Aaron took such great care of you and helped you find exactly what you were looking for. It’s great to know you felt confident in your choice and left with two suits that suited you perfectly.

Aaron will be thrilled with your kind words, and we really appreciate the recommendation. We hope to see you again soon—thanks again for shopping with us!

Rated 5 out of 5 stars

Very helpful and experienced staff

My nephew was attending the TY Ball and needed a suit. This would be his first suit since his communion!
Alex was so helpful and had my nephew fully fitted with everything that was needed. A one stop shop that made the experience stress free. Thank you Alex for everything.

17 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

A big milestone moment! 👏

We were delighted to help your nephew find his very first suit for the TY Ball — what an occasion (a big step up from the communion days! 😄).

Huge shoutout to Alex for making the whole experience smooth and stress-free from start to finish. We’ll be sure to pass on your kind words!

Rated 5 out of 5 stars

Had a wonderful shopping experience at …

Had a wonderful shopping experience at Best in liffey valley, all down to Maria who dressed me from head to toe.. i definitely needed the help...Thank you Very much...
Men need more Maria's in this world

19 March 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for the amazing feedback! We’re delighted to hear you had such a great experience in our Liffey Valley store. Maria will be thrilled to know she made such an impact!

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