Best of Wines Reviews 

1,166
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As a wine collector, I have purchased bottles from many of the European leading wine merchants. I can honestly say that Best of Wines ranks among the very best. Every order has been handled profession... See more

Rated 5 out of 5 stars

Excellent service! I feel like this is run by people that care. They even check and reach out in case it's advisable to hold back delivery a couple of days due to heatwave/high temps during transpor... See more

Rated 5 out of 5 stars

Bought 2 Japanese Yoichi whiskies. Both came with original boxes. Fast shipping and best carton packaging until now. I have bought from other online stores in Europe, but the amount of care taken to... See more

Company replied

Rated 5 out of 5 stars

This is my 7th purchase from 'Best of Wines'. Highly recommend this site for your wine purchase. 1. realtime display of item availability. no need to double check if item is actually availabl... See more

Company details

  1. Wine shop

Information provided by various external sources

Best of Wines owns one of the largest collections of exclusive wines and whiskies in West-Europe. This treasure is added to daily by renowned wine estates and private collectors. We store our wines and whiskies in climate-controlled and secured conditions. This allows us to deliver all wines and whiskies within 24 hours and guarantees superb quality. With Best of Wines, you obtain wines straight from the source, at a competitive price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,166)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Webshop

Easy and quick efficient on-line check out on the webshop followed by a fast shipping and package was carefully protected. Thank you!

3 January 2024
Rated 1 out of 5 stars

Nothing wrong with whisky I purchased…

Nothing wrong with whisky I purchased except the fact I got extra tax to be paid week after the delivery of the bottle …. Not very nice surprise …. Won’t be using again ….

25 November 2023
Unprompted review
Best of Wines logo

Reply from Best of Wines

Dear Maciej,

We are sorry to read about your negative experience.

Please allow me to clarify: when buying products from an EU-based company, the government in the receiving country will apply VAT and duties upon import. As of August 1, the UK has increased the duties on alcohol. For more information, please consult: https://www.gov.uk/guidance/alcohol-duty-rates
Moreover, the courier's brokerage department will charge a clearance fee of €13 per shipment. I understand that for a shipment of a single bottle, this may feel steep.

Before placing an order with us, it is explicitly stated that VAT and duties will be charged upon delivery. I hope you undestand that these charges are beyond our control.

Team Best of Wines

Rated 5 out of 5 stars

Large stock, Agreeable price, efficient delivery

We had a very wonderful first experience at your online boutique, the price is reasonable, the stock and vary are agreeable, and mostly, with our first purchase, your efficiency on the order delivery really helped us a lot. We really appreciated.

In the long future, we shall back to you time to time looking for the exclusive bottles, and hope your business grow bigger and stronger :)

17 November 2023
Rated 1 out of 5 stars

Do not use this company unless you…

Do not use this company unless you absolutely have to ! Import charges to uk of £40 on £80 bottle of whisky !

15 November 2023
Unprompted review
Best of Wines logo

Reply from Best of Wines

Dear Alan,

We are sorry to read about your negative experience.

Please allow me to clarify: when buying products from an EU-based company, the government in the receiving country will apply VAT and duties upon import. As of August 1, the UK has increased the duties on alcohol. For more information, please consult: https://www.gov.uk/guidance/alcohol-duty-rates
Moreover, the courier's brokerage department will charge a clearance fee of €13 per shipment. I understand that for a shipment of a single bottle, this may feel steep.

Before placing an order with us, it is explicitly stated that VAT and duties will be charged upon delivery. I hope you undestand that these charges are beyond our control.

Team Best of Wines

Rated 5 out of 5 stars

best of best

I am from Japan. I have ordered 4 bottles of whiskey and they arrived in perfect condition and quickly. I plan to continue buying.

20 October 2023
Rated 5 out of 5 stars

Amazing service from Kris Oosterveld

Amazing service from Kris. He listened, solved challenges and then expedited my oder. From shipping to delivery in south Africa in 3 days. All at a very reasonable shipping rate. The value of his merchandise is great - especially on limited editions. The parcel arrived securely packaged with zero damages (this is important as I ordered collectors whisky). The manner of packaging is very neat and uber professional.

28 September 2023
Rated 5 out of 5 stars

The order was quickly delivered!

The order was quickly delivered!
The wines were superb.
The only thing, that would be great:
no plastic filling material in the parcels.
Have a lovely day!

24 July 2023
Best of Wines logo

Reply from Best of Wines

Dear Tom, thank you very much for your kind review. We are currently experimenting with carton filling materials for our shippings. We hope the carton filling materials will replace the plastic within two months...

Rated 5 out of 5 stars

Attentive service and prompt reaction

Attentive service, good customer relationship management with attention to delivery, effective execution of order

24 July 2023
Best of Wines logo

Reply from Best of Wines

Dear Andreas, thank you very much for your kind review. We hope to hear from you again soon. Kind regards, team Best of Wines

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