betacraftworkwear.com Reviews 

912
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, mentioning that items are durable, well-constructed, and keep them wonderfully warm and dry during outdoor work. People also love the exceptionally fast delivery service, noting that online orders arrive promptly, website navigation is seamless, and parcel tracking is very convenient. Some reviewers were not happy with sizing consistency, noting unexpected differences between models, specific items being narrow, or difficulties with matching sizes. A few customers also experienced occasional delivery delays or minor stock availability issues when placing their orders online.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the great quality,... See more

Quality

People report positive experiences with quality, highlighting excellent apparel such as warm jackets,... See more

Delivery service

Clients share satisfaction on delivery service, noting exceptionally fast shipping times, prompt order... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product to wear on wet days as I ride a electric scooter to work everyday. Bought a Betacraft hi viz yellow jacket from Mitre 10 but needed trousers as well. Good that the products are 100%... See more

Company replied

Rated 5 out of 5 stars

Items were an excellent price, of excellent quality and arrived promptly. Also, it is great to be able to purchase from a NZ company. Will definitely purchase from Betacraft Work Wear again, and will... See more

Company replied

Rated 5 out of 5 stars

The interaction with the lovely lady (Pahiatua) and the man (phone) that I dealt with were fantastic Nothing was a problem I had problems with delivery but that was sorted very quickly The quality o... See more

Company replied

Rated 5 out of 5 stars

You did well but the courier made a meal of it & unfortunately the clothes aren't suitable. The polyester is to scratchy for my psoriasis skin & I'm too fat for the TShirt so I will send them to the H... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

Betacraft was founded in 1952 by a man with an inventive spirit and a singular goal: to keep New Zealand farmers warm, dry and comfortable. Now into its fourth generation, Betacraft remains a family business committed to producing professional grade, long-lasting gear that can withstand even the most extreme outdoor conditions. Our products are fabricated using the best materials and technologies, cut and sewn by experts to exacting standards, we create high-performance garments that keep you outside for longer. A family business through and through, we’re driven by the desire to help New Zealand’s outsiders, making the outdoors easy every day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

912 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(912)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The service was amazing

The service was amazing, it was delivered in less than a week, the only slight issue was that the stocks weren't updated when i ordered so i had to pick something else, but other than that it was great.

10 June 2026
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Reply from betacraftworkwear.com

Thank you for your positive review, Yvanah. Really appreciate your feedback, and thanks for your understanding with the stock issue at the time of ordering. Glad your order arrived quickly, and I hope your rugged jacket is serving you well. Thanks again for your support!

Rated 5 out of 5 stars

Perfect clothing

Well designed and constructed clothing that fit me perfectly
The companys service is amazing I have recommended this clothing to many now .

8 June 2026
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Reply from betacraftworkwear.com

Peter, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the level of service you received. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

I brought the Quest Fleece Bush Shirt…

I brought the Quest Fleece Bush Shirt 2026. Its a really tough and warm piece of clothing! High quality and well made. Shipping was really quick too 🙌

19 June 2026
Unprompted review
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Reply from betacraftworkwear.com

Thanks for the positive review Jo! Great to hear our new Quest Fleece Bush Shirt has been serving you well.
Look forward to dealing with you again in the near future.

Rated 5 out of 5 stars

Quick and smooth delivery and I`ve been…

Quick and smooth delivery and I`ve been wearing their overalls for a couple of years now. they are my go to overall supplier, thanks again.

4 June 2026
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Reply from betacraftworkwear.com

Thank you for your positive review, Ady. Your support means a lot to us as a kiwi business. If you need anything else, please don't hesitate to reach out. Stay warm and take care.

Rated 5 out of 5 stars

The product was good and at a good…

The product was good and at a good price. The dispatch and delivery was amazingly fast.

2 June 2026
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Reply from betacraftworkwear.com

Thanks for the positive feedback on our quick service, Neville. Appreciate your support. Please let us know if there is anything else we can assist you with.

Rated 4 out of 5 stars

Known bettacraft since about 1970 while…

Known bettacraft since about 1970 while working for Hawkeswood Safety ( nz safety). Was great then still is. Quick delivery great product.

1 June 2026
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Reply from betacraftworkwear.com

Trevor, thank you so much for taking the time to leave such a positive review! It's great to hear comments like this.
If you need anything from us in the future, feel free to get in touch. Stay warm and take care.

Rated 5 out of 5 stars

best closed front flannel shirts on the…

best closed front flannel shirts on the market, love love love them!!!!!!!!

5 May 2026
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Reply from betacraftworkwear.com

Thanks for the great review Janene! Great to hear you're loving our brushed cotton shirts. We look forward to dealing with you again in the near future.

Rated 5 out of 5 stars

High quality and fast service

Betacraftworkwear provided fantastic service with a high quality product. Communication was fast and informative, shipping tracking was easy to follow and delivery was prompt. We also really enjoyed the surprise packet of biscuits included in our order

5 May 2026
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Reply from betacraftworkwear.com

Aimee, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the level of service you received. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support! - Stay warm and take care.

Rated 5 out of 5 stars

Good experience all-round

quality product and quick delivery

5 May 2026
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Reply from betacraftworkwear.com

Great to hear of your positive experience, Tom! We aim to make your experience as seamless as possible, so we love hearing feedback like this.

Rated 5 out of 5 stars

Fast delivery amd great product as usual

Fast delivery amd great product as usual

5 May 2026
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Reply from betacraftworkwear.com

Charles, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the level of service you received.

Rated 5 out of 5 stars

Faster arrival of orders

Faster arrival of orders

5 May 2026
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Reply from betacraftworkwear.com

Thanks for the positive feedback on our quick service, Jonathan. Appreciate your support. Please let us know if there is anything else we can assist you with.

Rated 5 out of 5 stars

It was quick and simple to order

It was quick and simple to order
Lots of emails updating where the parcel was was at the door the next day

22 April 2026
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Reply from betacraftworkwear.com

Great to hear of your positive experience, Glen! We aim to make your experience as seamless as possible, so we love hearing feedback like this.

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