betacraftworkwear.com Reviews 

912
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, mentioning that items are durable, well-constructed, and keep them wonderfully warm and dry during outdoor work. People also love the exceptionally fast delivery service, noting that online orders arrive promptly, website navigation is seamless, and parcel tracking is very convenient. Some reviewers were not happy with sizing consistency, noting unexpected differences between models, specific items being narrow, or difficulties with matching sizes. A few customers also experienced occasional delivery delays or minor stock availability issues when placing their orders online.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the great quality,... See more

Quality

People report positive experiences with quality, highlighting excellent apparel such as warm jackets,... See more

Delivery service

Clients share satisfaction on delivery service, noting exceptionally fast shipping times, prompt order... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product to wear on wet days as I ride a electric scooter to work everyday. Bought a Betacraft hi viz yellow jacket from Mitre 10 but needed trousers as well. Good that the products are 100%... See more

Company replied

Rated 5 out of 5 stars

Items were an excellent price, of excellent quality and arrived promptly. Also, it is great to be able to purchase from a NZ company. Will definitely purchase from Betacraft Work Wear again, and will... See more

Company replied

Rated 5 out of 5 stars

The interaction with the lovely lady (Pahiatua) and the man (phone) that I dealt with were fantastic Nothing was a problem I had problems with delivery but that was sorted very quickly The quality o... See more

Company replied

Rated 5 out of 5 stars

You did well but the courier made a meal of it & unfortunately the clothes aren't suitable. The polyester is to scratchy for my psoriasis skin & I'm too fat for the TShirt so I will send them to the H... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

Betacraft was founded in 1952 by a man with an inventive spirit and a singular goal: to keep New Zealand farmers warm, dry and comfortable. Now into its fourth generation, Betacraft remains a family business committed to producing professional grade, long-lasting gear that can withstand even the most extreme outdoor conditions. Our products are fabricated using the best materials and technologies, cut and sewn by experts to exacting standards, we create high-performance garments that keep you outside for longer. A family business through and through, we’re driven by the desire to help New Zealand’s outsiders, making the outdoors easy every day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

912 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(912)

193 reviews in the last 12 months

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Rated 4 out of 5 stars

I really wanted the double front pocket…

I really wanted the double front pocket fleece top. The only way I could get that was to buy the pack with pants, fleece T, and beanie all in 3xl. The problem is that you can mix and macth sizes. I am 3xl up top and Xl in pants. So gave the pants and beanie away.

25 January 2026
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Reply from betacraftworkwear.com

Thanks for your review, Dr Rawiri.
We appreciate your feedback on our fleece range as we continue to refine and improve our products.
We are also looking at expanding our individual fleece options for Winter 2026, so please keep an eye out on this.
If you have any further queries, please contact support@betacraftworkwear.com.

Rated 5 out of 5 stars

Awesome garment.

Awesome garment.
Love the length, pockets and best value for money.

25 January 2026
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Reply from betacraftworkwear.com

Thanks for the great review Scott! Look forward to dealing with you again in the near future.

Rated 5 out of 5 stars

awesome products

awesome high quality kiwi made products with high quality customer service highly recommend

20 January 2026
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Reply from betacraftworkwear.com

Thanks for the great review Kellie!

Rated 5 out of 5 stars

Team Member uniforms

Fast service and easy replacement sizing. Online order is a breeze and tracking is great

20 January 2026
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Reply from betacraftworkwear.com

Great to hear of your positive experience, Craig! We aim to make your experience as seamless as possible, so we love hearing feedback like this.

Rated 5 out of 5 stars

Quick

Quick, efficient. Easy to deal with

19 January 2026
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Reply from betacraftworkwear.com

Our pleasure, Euan! Thanks for the review.

Rated 5 out of 5 stars

Best socks iv ever owned

Good quality socks that don't slip down and bunch up in Gumboots. The best socks iv ever had.

8 January 2026
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Reply from betacraftworkwear.com

Wow, that's excellent feedback thank you! Great to hear you love the socks.

Rated 5 out of 5 stars

Great service

Great service. Wonderful clothing..quick delivery...you are amazing...

5 January 2026
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Reply from betacraftworkwear.com

Thanks, Sandra - I will pass this on to the team! Glad to hear of your prompt delivery also.

Rated 5 out of 5 stars

Excellent - Comfortable from day 1

Shirt fits well, material is soft and comfortable from when first used, not like other brands where you need to wash it several time to get the scratchiness out of it.
Highly recommended, will definitely purchase again.

11 January 2026
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Reply from betacraftworkwear.com

Matt, thank you so much for taking the time to leave such a positive review! We're glad to hear you love the shirt and that you're satisfied with the level of service you received.

Rated 5 out of 5 stars

great products/great service

I have three different jackets and two trousers, they are of real hardwearing material and great quality.
great product, great service

8 January 2026
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Reply from betacraftworkwear.com

Thanks for the great review Chay! Look forward to dealing with you again in the near future.

Rated 3 out of 5 stars

Not a fan of the new fabric they are…

Not a fan of the new fabric they are using for the shorts

5 January 2026
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Reply from betacraftworkwear.com

Thanks for your review, Hannah. We’re sorry to hear the new fabric for the shorts hasn’t been what you were hoping for. We really appreciate you taking the time to share your feedback – comments like this help us continue to improve our products.
If the shorts aren’t right for you, our team would be happy to help with a return or exchange. Please feel free to reach out to us at support@betacraftworkwear.com and we’ll look after this for you.

Rated 5 out of 5 stars

Item was great

Item was great! Packaging not so much! How on earth the item managed to stay in the box was absolutely astonishing 😂

21 December 2025
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Reply from betacraftworkwear.com

Thanks so much for the 5-star review, Lizzy! We’re stoked to hear you’re happy with the item 😊
And thanks for the honest feedback about the packaging! We have passed this on to the warehouse team.

Rated 5 out of 5 stars

Easy to purchase items

Easy to purchase items, great deals, great product

18 December 2025
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Reply from betacraftworkwear.com

Our pleasure, Tardz! Thanks for the review.

Rated 5 out of 5 stars

Fast

Was fast service

30 November 2025
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Reply from betacraftworkwear.com

Thanks for the positive feedback on our quick service, Henry. Appreciate your support. Please let us know if there is anything else we can assist you with.

Rated 5 out of 5 stars

Very good to deal with.Good description…

Very good to deal with.Good description of products.What you see is what you get.Have used them before, will again. Very fast delivery.Cheers team.

30 November 2025
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Reply from betacraftworkwear.com

Great to hear of your positive experience, Lisa! We aim to make your experience as seamless as possible, so we love hearing feedback like this.

Rated 5 out of 5 stars

Great coat

Great coat, fast delivery

27 November 2025
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Reply from betacraftworkwear.com

Thanks Cameron! Glad to hear you love your new coat, and that it arrived promptly.

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.
Products great value.

27 November 2025
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Reply from betacraftworkwear.com

Great to hear, thanks Rochelle!

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