Bethard Group Reviews 145

TrustScore 1.5 out of 5

1.4

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See what reviewers are saying

Rated 1 out of 5 stars

depositted loads to play roulette never won nothing only a couple £1 spins thats all its funny yet frustrating at the same time trust me this aint the place to try and win or get anywhere above the de... See more

Rated 1 out of 5 stars

Terrible via in-chat customer service. They are rude. A woman named Sarah and another one named Ilari closed my account without my permission and did not refund my account balance back into my bank ca... See more

Rated 1 out of 5 stars

Bethard must be bankrupt or very close to it. I have been waiting for over a month for my withdrawal, am fully verified, but every day the 'department' is still doing some checks before they can... See more

Rated 1 out of 5 stars

Terrible company that doesn't allow me to withdraw the money I earned because their withdrawal methods are trash. PLEASE give Norwegians the ability to just do Swift transfers to bank account, like... See more

Company details

  1. Casino
  2. Betting agency
  3. Gambling house
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Information provided by various external sources

Become a winner with Bethard. We have the best odds, great slots and table games at our casino and live casino, and of course the best offers.


Contact info

  • Athol Street 33, IM1 1LD, Douglas, Isle of Man

  • bethard.com

1.4

Bad

TrustScore 1.5 out of 5

145 reviews

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Rated 5 out of 5 stars

Great casino…

Have to say ive been with bethard for 6 months now for their live casino. Great withdrawal service, fastest I've found, funds in my account within minutes

3 August 2020
Unprompted review
Rated 1 out of 5 stars

Definitely avoid!

I would strongly suggest avoiding this site. I signed up and claimed the bonus deposit. It was showing in my account, but it was just showing as "initiated" and not "active". I emailed support asking to activate it for me, and literally emailed them back and forth about 8 or 9 times before they finally relented and activated it.

I am sure they do this with everybody! It sounded rehearsed. Blatant scam!

The reason they gave was "You had to email us before you placed any bets. Now that you've placed a bet, I can't activate your bonus." Uhh, what?

It was only after I said I'll be forwarding our email to the gambling commission that they finally said they'll make an exception. I got my bonus in the end, but these guys are the shadiest bookie I've ever dealt with. Avoid!

20 July 2020
Unprompted review
Rated 1 out of 5 stars

I have been stolen 400£ of winning bets

Now that they are leaving the UK they cancelled my bets on NBA antepost that were already won but not settled. For ex. I had OKC ov32.5 wins in the season, they are already at 40 and instead of paying out they declared the bet cancelled cause they will settle that market after that they will leave the UK. Basically they are thief, and they stole me 400£. Don't think is legal their behaviour.

17 June 2020
Unprompted review
Rated 1 out of 5 stars

Shambles

I thought this was a genuine site. And played on it a few times. But once u win it goes wrong from there I've never had so much trouble trying to get a win withdrawal. ID after ID sent everything they wanted and still wanted more.. After 4days I sent them a email saying I was going to contact gambling commission. It was in my bank 5mins after sending that. And then they blocked me absolute shambles of a site..

30 May 2020
Unprompted review
Rated 1 out of 5 stars

Terrible via in-chat customer service

Terrible via in-chat customer service. They are rude. A woman named Sarah and another one named Ilari closed my account without my permission and did not refund my account balance back into my bank card. This company is very disorganized. They ask you to send them a lot of documents and then they come up with any excuse to keep your money. #SCAM ***NOT RECOMENDED

29 May 2020
Unprompted review
Rated 1 out of 5 stars

Used them for a while...account…

Used them for a while...account verified..then they wanted proof of wealth...sent documents..wasn't approved...apparently cause im not wealthy enough...my moneys not good enough...everyone circumstances are different....for them 2 say my money isn't good enough...is a disgrace...what I do with my money..is my business....having to explain my wealth to them is a joke....never had trouble with a other betting site.....give it a year these be out of businesses..what happened to equality..thought we were in 2020......

19 May 2020
Unprompted review
Rated 1 out of 5 stars

First will start with good sides of…

First will start with good sides of that company because there are few. Bethard verify first before play and bet, withdrawal is fast and easy. That are only good sides. Customers service is just copy paste something and they are not very familiar with the things. The betting limits-awful, disrespectful to the players. We have already 2 weeks dispute about the verification of source of wealth. I already sent bank statements from my UK bank account for last 1 year, sent screenshots from other profits from sportbooks, even sent them bank statements of my second not UK bank account. The answer all the times was 5-6 timea the same-

The reason I'm reaching out to you today is to inform you that the payments team still requires you to upload some information to your Bethard account. The payments team has requested a screenshot from other casinos showing the net profits and a bank statement showing transactions made to Bethard.

Now i can not deposit. In my opinion This company is not good at all. In all other casionos or sportbooks one bank statement was ok for that- and this kind of verification is rarely required- just passed it couple of times, obviously here they don't want me as customer, and leave me one chance- swap with different

14 April 2020
Unprompted review
Rated 1 out of 5 stars

please read and 100% avoid this site…

please read and 100% avoid this sites casino there payout over a 4 month period for the same game same spin value with a bank roll of 400 euro was a shocking 11%..
I was told about this rouge site so done a very controlled audit on bethard casino and can tell anyone who reads this if you have money to waste go for it but my advice is to stay well away .
i am not a angry customer or anything like i did a very controlled game play and knew i was going to lose my money after the first month as when i did my first month audit i was running then at 39% which i thought was shocking but every week it dropped by almost 2% after 4 months i was down to 11% payout just saying try else where.... all my finding are availale to who ever wants also they dont show there rtp and dont have a fairness dedicated page all they show is there workers enjoying your hard earned money please take care if your sucked in by this casino

11 December 2019
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

I deposited with them using EUROS and i received the money converted into CAD do not use this service or else they will run with your money.

19 November 2019
Unprompted review
Rated 1 out of 5 stars

Someone hacked me on facebook

Someone hacked me on facebook, then started sending requests to facebook groups , once in the group they started spamming a bethard link in the groups promissing big wins. Now i wonder who would bother spamming someone elses link if they are not making from it . Must have been these guys who hacked me or else it dont make sense . Wouldnt trust them AT ALL !!!

18 November 2019
Unprompted review
Rated 1 out of 5 stars

Slots were ok but when I went to…

Slots were ok but when I went to withdraw I had to supply a picture of my passport bank card utility bill. Done this (but not happy) all got verified so a week later I attempt another withdrawal and then get told I need to supply evidence of proof of wealth and source of income. I read through T &Cs and this is not in there but they sent me what I guess is a copy of different T & Cs and ended the live chat. So I guess I’m screwed.

15 November 2019
Unprompted review
Rated 1 out of 5 stars

if you could select 0 stars i would

if you could select 0 stars i would, this service is shocking, ive had a few betting accounts and this is the worst by far. I made a deposit with a new bonus opportunity. I placed the first bet with cash funds and then the 2nd bet with the same selection with the retain option. The bet won, once the bet was settled somehow it was settled as a loser. After over a week of escolating my issue i was told there was nothing i could done, and what was worse i now have to bet more money with these crooks to release my winnings even though my winnings were cash funds. avoid at all costs

12 November 2019
Unprompted review
Rated 5 out of 5 stars

Never ever bother leaving a review,but…

Never ever bother leaving a review,but feel the balance needs 're dressing on this site.
Have had bad experience with dodgy sites in past I.e 666 bet,who went bust.
But have been impressed with the instant doc verification and super quick withdrawals.
Site is clear and easy to navigate.
Good Sportsbook odds and variety.
Have had absolutely no problem with the live casino.
Best I've signed up to in a fair while.

6 November 2019
Unprompted review

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