I once complained about betinasia back then in 2018 that their $100 minimum withdrawal was too high and thankfully they reduced it to $50 (I applaud them for being considerate). Now my plead to betina... See more
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
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Last update 6th July: Problem solved happily. Old issues: Just opened a BetInAsia account for Sharp exchange betting 3 days ago, deposited $300 USDT but only received $297. I've never seen any... See more
Company replied
I Have contact support team for 6 weeks i Have no answer !!! Deposits with European VISA or Mastercard îs not working
Company replied
( this review is for every better that hesitates to use BIA because of the 1 star comments) I am using BIA for over a month, firstly i thought its a scam and i would lose money but for a month i have... See more
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Company details
Written by the company
BetInAsia is a betting brokerage that offers the BEST ODDS and liquidity on a wide range of betting markets and products, provided by the most reputable Asian bookies and betting exchanges. Most popular payment options are available without fees. Winning players are welcome and never limited!
Contact info
3.0
Average
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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They are more than reliable I love…
They are more than reliable I love them. Their customer care is very awesome. They are helpful
16 November 2023
Unprompted review
Reply from BetInAsia
Hello Alex,
We're absolutely thrilled to hear about your fantastic experience with BetInAsia, and we appreciate your generous five-star rating.
Our top-notch customer support team is dedicated to assisting you, and we're pleased to see that their efforts have not gone unnoticed.
We look forward to many years of cooperation to come and ensuring your continued satisfaction with BetInAsia.
Best regards,
BetInAsia Team
Made withdraw to my bank account from…
Made withdraw to my bank account from my BIA account 10/4 and got an confirmation it was sent to my bank account. Still dont have these money since BIA just repeating there is "bank maintenance" for more than two weeks. So they basically lied in the email saying "funds were sent to your bank account" and now they are still apologizing and can not even say when will I get my money. Very bad...
Edit: BIA decided to cancel my withdraw and gave me oportunity to use different kind of bank withdrawal. This time it was really fast and I got my money the very next day.
4 October 2023
Unprompted review
Reply from BetInAsia
Hello Martin,
Thank you for sharing your experience. Customer feedback, whether it's praise or constructive criticism, is highly valued and helps us improve our services.
While we completely understand the position you are in, it's important to note that we're not trying to deceive you or provide false information. Sometimes partnerships with third parties, such as the bank in this case, can cause unforeseen delays, which we deeply regret. This issue with the bank maintenance has affected few other customers as well, and we are actively working to rectify it. Unfortunately, despite our best efforts, we still do not have a specific timeframe for when you can expect to receive your funds.
We assure you that we are doing everything in our power to expedite the process and will inform you properly as soon as we have any updates or more information to share.
Once again, we apologize for the inconvenience you've experienced. We understand the importance of your funds, and your satisfaction is a priority for us. Your understanding and patience in this matter are greatly appreciated.
We are looking forward to resolving this matter as soon as possible.
Best regards,
Team BetInAsia
love it
Fast deposits/witdrawals. Into bia account and transfering it among the products that they offer.
Personally using BLACK product the most, because it offers everything that I need as a bettor and the interface is very user friendly. Costumer support is top notch.
11 October 2023
Unprompted review
Reply from BetInAsia
Hi Danijel,
We're absolutely thrilled to hear about your fantastic experience with BetInAsia, and we appreciate your generous five-star rating.
It's wonderful to know that you find our deposit and withdrawal process swift and convenient. Our aim is to make your interactions with your BIA account as seamless as possible.
We're delighted to hear that you're enjoying our BLACK product, and goes along with your preferences as a customer.
Our top-notch customer support team is dedicated to assisting you, and we're pleased to see that their efforts have not gone unnoticed.
We look forward to many years of cooperation to come and ensuring your continued satisfaction with BetInAsia.
Best regards,
BetInAsia Team
BIA rejects Bank wire withdraws
I was forced to withdraw funds using BTC, although I have deposited cash via Bank wire. My request to withdraw cash via bank wire was rejected on the base of technical issues. I was also denied to withdraw vie E-wallet (Neteller). The only option to withdraw was BTC and now I have to bear the cost of turning the BTC into cash!
9 October 2023
Unprompted review
Reply from BetInAsia
Hello Ivan,
Thank you for sharing your experience with BetInAsia. We appreciate your feedback and want to address your concerns.
We understand your frustration regarding the withdrawal of your funds. We apologize for the inconvenience you've faced due to the technical issues and delays associated with Bank withdrawals.
Kindly take note that other customers were affected by the issue as well, but with efforts coming from both sides we have successfully managed to find a proper solution, same as we tried to offer a proper one for you in the open email correspondance we had.
1. In response to your concern about being forced to withdraw using BTC, we recommended this method based on your previous deposit history, as it would be the most expedient way to access your funds.
2. Committed to accommodating your preferences, we also suggested an alternative option involving Rapid Bank Transfer which is found under the E-Wallet withdrawal section, which should provide a rapid transfer of your funds to your Bank account (apx. 30 to 60 minutes).
Take note that the E-wallet withdrawal option was not offered as you need to use one of the payment methods used for making a deposit previously and you did not have any deposit made with e-wallet.
However, please accept our apologies for any inconvenience you've faced. We highly value your interaction with BetInAsia and look forward to providing you with an improved experience in the future. If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team at support@betinasia.com.
Best regards,
BetInAsia Team
Great bookmaker.
Great bookmaker.
Fast and very helpful service agents.
Easy withdrawals and deposits.
27 September 2023
Unprompted review
Reply from BetInAsia
Hello Michael,
We deeply value your feedback and your experience sharing.
Your satisfaction fuels our motivation at BetInAsia to consistently provide exceptional betting experiences and seek continuous improvement. We eagerly anticipate many more years of productive collaboration.
Best regards,
BetInAsia Team
Stay well away - couldn't be more useless
Stay well away. I just opened an account, tried to deposit funds by bank account, tried to have a simple email conversation which they keep claiming was not from my registered email when it was 5 times in a row, finally got the deposit cleared - but decided given how useless they are to close the account before transacting - to be told that I can't transfer funds because I hadn't used the account. Are they serious?
Clearly just crooks hiding behind stupid policies and rules that the people on the end of the support email have no common sense or discretion to make decisions focused around the customer
There are plenty of alternatives. Suggest you find them and stay well away from BetinAsia
23 August 2023
Unprompted review
Reply from BetInAsia
Hello Peter,
We are grateful for your feedback. Each customer's opinion holds value as we strive to enhance our services.
As discussed in our email correspondance, we want to emphasize that our request for you to communicate exclusively through the email registered with BetInAsia (as we have evidence that you reached out from a different email) is solely in line with our commitment to ensuring security and confidentiality for your account. This measure aims to prevent sharing of sensitive information with an unknown third party.
On a final note, we have a strictly set up and publicly shared policy under our Terms&Conditions which states that if you don't have any betting activity related to your BetInAsia account and any of the products we offer, we are in no position to process a withdrawal request.
6.13. According to our Company Policy, if you don’t have any betting activity related to your BetInAsia account and any of the products we offer, we are in no position to process a withdrawal request. According to this, your withdrawal request will be rejected and funds added back to your BIA Wallet.
Thank you for your understanding.
Please feel free to reach us at support@betinasia.com for any concerns that you might have.
Best regards,
Team BetInAsia
These guys are the worst criminals and…
These guys are the worst criminals and should be stopped. I got a mail telling me that my account has ben closed for fundpassing. I asked for details but they refused to diverge the reason that they have reached that conclusion.
Note that they took my funds without any proof of the said accusation.
After at least 10 emails, They simply said I made a bet on Peruvian Primera Division Cienciano v AD Cantolao
First Half Goals 2.5 Over 2.5 Goals.
I asked them how does that prove that I engaged in fund passing. There's been no response. Till this point, they have my €1,800. I've told them the account is theirs, but you have no right to take my funds, currently they no longer respond to me.
They are the worst ever and does anyone know their regulators?
15 August 2023
Unprompted review
Reply from BetInAsia
Hello Johnny,
We value every form of feedback, including constructive criticism, as it helps us improve.
We would like to express our regret for the inconvenience you have encountered while utilizing our services in light of recent events.
On the other hand, we are pleased to effectively resolved the matter in question as mentioned in our email correspondence. We look forward to many more years of successful collaboration. Your understanding is greatly appreciated. Thank you.
Kind regards,
Team BetInAsia
confiscation of funds unilaterally
betinasia closed my account and took all the funds, accusing me of fraud. no correspondence and evidence was provided, an absolute ignore. my account is 3 years old.
16 August 2023
Unprompted review
Reply from BetInAsia
Hello Ivan,
We value every form of feedback, including constructive criticism, as it helps us improve.
We would like to express our regret for the inconvenience you have encountered while utilizing our services in light of recent events.
On the other hand, we are pleased to effectively resolved the matter in question as mentioned in our email correspondence. We look forward to many more years of successful collaboration. Your understanding is greatly appreciated. Thank you.
Kind regards,
Team BetInAsia
BetInAsia VOIDED bet on Premier League teams due to ''abnormal activity''
BetInAsia could not do anything and, most important, were not interested to do anything about my bet on match under 3.5 being settled as VOID due to ''Abnormal activity''. Arsenal vs Manchester United - Premier league teams - are these guys serious? How can BetInAsia even provide such a disgraceful response that ''it's purely up to bookies decision'' and BetInAsia have no voice there. So other bets on the same game, which were not won, they settled as LOST. Moreover, another bet with the same bookie “sing2” on the same market under 3.5 with price 1.6 was NORMAL and settled as WON. Bigger amount on 1.64 a few min before, as per them, was ABNORMAL. Ridiculous service.
22 July 2023
Unprompted review
Reply from BetInAsia
Greetings Deniss,
We greatly appreciate your feedback. Your customer complaints are of utmost importance to us, and we truly value your input.
Unfortunately, as already mentioned, kindly take note that the bookies have the exclusive authority to decide on voiding bets, and as betting brokers, we are unable to intervene in this matter. Settlements are handled directly by the bookies, and our assistance is limited to mostly resolving any technical problems related to placing bets. However, we do understand your position and we apologize for the inconvenience that you have experienced.
Thank you for your understanding.
Please feel free to reach our team at support@betinasia.com or via Live Chat for any additional concerns that you might have.
Best regards,
Team BetInAsia
Deposit to Bet in Asia Warning!!
Deposit to Bet in Asia (BIA) with problems!!!
I can only Warning!!!! against depositing via bank transfer on BetinAsia (BIA) at this time.
I wait for almost two weeks now until my money is deposited. Have checked everything for accuracy + the correct reference number.
Of course I contacted the service. But it always came only to standard answers :
Thank you for your email.
Unfortunately, please take into consideration that there may occur some processing delays since financial institutions tend to not work full-time during the weekends and during the working week as well, Bank transfers can take up to 2-5 working days until they are confirmed.
22 June 2023
Unprompted review
Reply from BetInAsia
Hello Sir,
Kindly take note that we are actively working to resolve bank transfers delays, while simultaneously seeking a more effective long-term solution for future use.
We believe that your case is solved by now and your funds are already to your BIA wallet , but if not please feel free and reach out to our support team at support@betinasia.com and we will take over from there.
We apologize for the delay and we appreciate your patience and understanding.
Best regards,
Team BetInAsia
I am waiting for three weeks now for a…
I am waiting for three weeks now for a withdrawal i did and everytime i ask when i get my money they say something like "our bank doesnt work on weekends, thats why it is delayed", "our bank is processing a lot of transactions right now" and then provide me either with a timeframe that is just wrong (they said it should definitely arrive on monday a week from now) or they ask me for more patience. A little delay up to a couple of days is perfectly understandable, but three weeks make me seriously suspect if i am ever gonna see my money again. Please be carefull choosing this provider. I am gonna update this review if i get the money.
5 June 2023
Unprompted review
Reply from BetInAsia
Hi Leck,
Thank you for bringing this up to our attention.
We can assure you that we understand the situation you have faced, and we are fully aware of the negative impact that has on both our customers and ourselves. We actively work to resolve any delays related with the bank transfers, while simultaneously seeking a more effective long-term solution to prevent similar occurrences in the future.
We believe that your case is already solved by now with positive outcome and you have received the requested withdrawal, but if not please feel free and reach out to our support team at support@betinasia.com and we will take over from there.
We apologise for the inconvenience occured and we appreciate your patience and understanding.
Best regards,
Team BetInAsia
Bank transfer DISAPPEARED
This is my nightmare with BetInAsia:
I have been an honest customer for many months, and I had no prob with them till now.
2 weeks ago I decided to deposit EUR 2025 and, as usual, I sent a bank transfer to the IBAN indicated on their site.
They mailed to me that in 2-5 working days my money will be in my account.
Now two weeks passed , and my money is DISAPPEARED.
They refuse to transfer the money to my account or to send back the money to my bank.
I have all proof that money was sent and arrived to their bank.
I have chatted and mailed one thousand times, but always the same answer:
“we have big trafic, as soon as our bank will notify us your money we will transfer it to your account. We are not responsable for third part (the bank) behaviour”.
Are you joking? What the bank you choose does is under your complete responsability, you have choosen them, not me.
So I write this post hoping that someone can help me to recover my money (it is a very big amount of money for me). Someone has a contact of a betinasia manager? Chatting with young people of the support is totally unuseful, they say what their boss tell them to say: wait wait wait your money is safe. But I know that my money is not safe, my money is DISAPPEARED, and we are not speaking about betting on fixed match or arbitrage…. IT IS A BANK TRANSFER THAT DISAPPEARED AT ALL
UPDATE
I am so happy writing that betinAsia Support was fantastic and After some days of hard work my money arrived to my account. I desire to say a big thank you to all BetinAsia Support people that helped me so much with kindness and competence. I move to 5 stars from 1 star 😀. Ty
23 May 2023
Unprompted review
Reply from BetInAsia
Hi Michelangelo,
We would like to express our gratitude for putting your trust and choosing BetInAsia as your preferred betting partner.
We value bringing this up to our attention, as it may shed light on similar potential situations that other customers might be encountering but have not yet communicated to us.
As mentioned to our customer below, being in communication with our related support team, please be assured that we understand the difficulties you are facing, and we are fully aware of the negative impact this situation has on both our customers and ourselves. We are actively working to resolve the delay with our banking partner, while simultaneously seeking a more effective long-term solution to prevent similar occurrences in the future.
We apologise for the inconveniences and we appreciate your patience during this period.
Best regards,
Team BetInAsia
Deposit to Bet in Asia (BIA) with problems
I can only warn against depositing via bank transfer on BetinAsia (BIA) at this time.
I wait for almost two weeks now until my money is deposited. Have checked everything for accuracy + the correct reference number. By the way, I have been verified before. But waiting until today for the money to arrive.
It's funny when you read comments like this on the website:
"Bank transfers are the most reliable option, especially for large transactions. Whether it's a deposit or a withdrawal, there is no transaction fee for bank transfers."
"A withdrawal can take between one to three working days. All major currencies are supported via bank transfers."
Would be great if they would point out that it takes 2 weeks if the money will arrive at all.
By the way, a user from another forum experienced a similar incident. He waits even longer than me, because he transferred even earlier.
Of course I contacted the service. But it always came only to standard answers that it takes about 2-5 business days. You can not do anything, because every bank procedure is different.
1 June 2023
Unprompted review
Reply from BetInAsia
Hello Maxim,
We would like to express our gratitude for putting your trust and choosing BetInAsia as your preferred betting partner.
We value bringing this up to our attention, as it may shed light on similar potential situations that other customers might be encountering but have not yet communicated to us.
Considering that you are already in communication with our related support team, please be assured that we understand the difficulties you are facing, and we are fully aware of the negative impact this situation has on both our customers and ourselves. We are actively working to resolve the delay with our banking partner, while simultaneously seeking a more effective long-term solution to prevent similar occurrences in the future.
Once again we apologise for the inconveniences and we appreciate your patience during this period.
Best regards,
Team BetInAsia
Solid
I like it, never really had any problems regarding betting or withdrawing.
One feature you could add:
Let me see how much of the 3x Rollover i have completet/how much is still left. That would be very helpful.
11 April 2023
Unprompted review
Reply from BetInAsia
Hello Heinrichson,
Thank you for taking the time to share your experience.
It always makes us happy to see that we are delivering the expected value to our customers when using our betting products and services! It means a lot to us as it represents BetInAsia's driving force, and it makes us to even more hungry to keep providing an exceptional and unique betting experience, while constantly improving it.
Also, thank you for your suggestion. It is already shared to the related department and will for sure be a part of a future upgrade of our product.
We are looking forward to many years of successful cooperation to come.
Best regards,
Team BetInAsia
Problems with deposit and withdraw
Hello.
At the outset, I must write that the BIA certainly did not act against its rules. These rules are written (as with other betting companies) in such a way that they can do anything.
BIA has worked great for many years.
Then I was touched by the problem with the bank, which was already mentioned here. BIA made excuses for its partner for weeks, refusing to accept responsibility. They eventually returned my money.
What happened to me then?
I sent an amount of around 110 euros to my BIA wallet twice via bitcoin. BIA accepted the money but refused to put it in my account. After several days of persuasion, they did.
I was doing well. I wanted to withdraw money.
BIA has blocked my withdrawals saying they want the wallet address I sent them money from. Absurd request. If (theoretically) the bitcoins were collected from the BIA and the recipient wanted that address, I wouldn't have it available.
I didn't use a bitcoin trezor or a paper wallet. I sent the bitcoin through a company that of course refused to give me the addresses.
The BIA therefore demanded a screen from the account from which I purchased the original bitcoin with the money. I gave them the screen.
They wrote that they don't work over the weekend and I should wait.
I stopped doing well, I lost money.
My withdrawal are (probably) still blocked.
And that's all.
I hope that was understandable.
Bye :)
BIA write:
"Thank you for bringing this up to our attention."
They are well aware of the problems.
I repeatedly warned them about the problems in writing.
They ignored everything.
They adamantly refused to release the money.
Now it looks like it's new information :)
1 April 2023
Unprompted review
Reply from BetInAsia
Hello Sir,
Thank you for bringing this up to our attention.
We are more than glad to see that we have fulfilled your needs and expectations throughout the years.
Kindly take note that as a responsible entity, we act with compliance with both our customers and our partners and uphold our corresponding responsibilities. We completely understand the dissatisfaction that can sometimes occur from not an everyday situation but we are proud that we always handle it with great professionalism, while maintaining transaprency and ethical behavior.
Please feel free to reach us at support@betinasia.com regarding any withdrawal request from your side or for any other concerns that you might have.
Thank you for your interest in using our services. We look forward to many years of successful cooperation to come.
Kind regards,
Team BetInAsia
Never, never, never trust them
If you are winning money, they will declare fund passing and steal your money. ITS A SCAM.
2nd: many, many, many customers reporting hacked accounts and lost money. just google it. All telling the same (like i do, too): it never can be my fault, i am no noob, it has to do with the plattform. In the end: money gone and NO HELP FROM THIS PLATTFORM. you cant even call them.
STAY AWAY, PLEASE!
8 March 2023
Unprompted review
Reply from BetInAsia
Hello Marki,
Thank you for your feedback.
We can assure you that BetInAsia welcomes profitable players since our business model is based on generating turnover and earning a commission from our partners.
Kindly take note that in the case of fund passing being detected the decision for closing an account is not made by BetInAsia, but it is entirely up to our partners and providers as they are able to check and confirm all of the connected accounts in fund passing scheme or any other illegal activity.
We believe that sports betting should not have any obstructions, therefore we aspire to give our customers a qualified and efficient experience supported by our excellent customer service. BetInAsia is always striving to protect its customers, as long as they are acting within the stated terms and regulations. If there are any additional facts or proof that you would like to present, we strongly suggest to contact us via support@betinasia.com and we will do everything that is in our power to check the case again.
Thank you for understanding.
Best regards,
Team BetInAsia
The best bookmaker for proffesionals
The best bookmaker for proffesionals. Highly reccomended
14 March 2023
Unprompted review
Reply from BetInAsia
Hi Stanislav,
Thank you for taking the time to share your feedback.
We are truly delighted that you are getting the expected value by using our betting products and services!
We hope to remain your bet broker of choice, as we strive to continuously improve the service provided.
Best regards,
Team BetInAsia
Subject: Negative reviews because of bank transfers
A banking partner of BIA was "Transactive Systems UAB" in Lithuania until February.
But, and BIA is not to blame for this:
On January 20, 2023, the Bank of Lithuania temporarily suspended "Transactive Systems UAB" due to its significant breaches of the Law on Prevention of Money Laundering and Terrorist Financing. The central bank froze its funds and ordered it to stop servicing clients.
... So BIA has neither "stolen money", as it says here in the reviews, nor has it committed any kind of fraud! BIA is not at all to blame for the incident!
>>>BIA has even tried to ensure that the money transferred to this banking partner is "released" as quickly as possible and sent back to the sender. Because of these efforts by BIA, this has now happened.
14 March 2023
Unprompted review
Reply from BetInAsia
Hello Ingo,
Thank you for taking the time to share your feedback.
We are feeling proud and we are more than glad to see that we deliver the expected value when using our betting products and services!
We are looking forward to many years of successful cooperation to come.
Best regards,
Team BetInAsia
THEY STEAL MONEY. DO NOT BET
They changed the bank for bank transfers from Lithuania to Cyprus all of a sudden. And the deposit is still hanging.Their explanation is that they have technical problems with their bank provider, and they don’t have estimated time when it will be fixed.
IT IS A FRAUD.DO NOT BET.
1 February 2023
Unprompted review
Reply from BetInAsia
Hello Niki,
Thank you for bringing this up.
We assume that you are already in communication with our related agents and we would like once again to express our sincere sympathy for the inconvenience that you have experienced due to the recent tech issues with one of our Bank providers. We understand perfectly your position that you are in as we are affected by these circumstances as well, since the issue is connected to a third party, meaning it does not lie solely on our end. Even so, we can assure you that we are doing everything in our power to overcome this unwanted situation, and your case is marked as a very high priority and is risen to our related departments and management as well. Unfortunately we do not have any estimated timeframe for when it will be resolved.
Kindly take note that we will keep ypu posted of any news and updates at the open email ticket you have at support@betinasia.com as we did so far.
We kindly ask for your patience, as once the issue is fixed, the deposit in question will be either credited to your BIA Wallet or sent and added back to your Bank Balance.
Thank you for your understanding, patience, and cooperation.
UPDATE:
We are very pleased that we can share the news about the tech issue we were facing, that is now successfully resolved and your funds should be back to your account as we have informed you via email already. Please feel free to reach us back at support@betinasia.com for any concerns that you might have.
The successful resolution of this case is a testament to the commitment of BetInAsia and its employees to provide excellent service and support to their customers. It shows that the company is willing to go above and beyond to ensure that customers are satisfied and that their needs are met.
Once again, we apologize for the inconvenience faced and thank you for being patient and cooperative. We are feeling happy that we can put this behind us, and move on forward to many years of successful collaboration.
Thank you for choosing BetInAsia.
Best regards,
betinasia orbit exchange closed my account and took my money
I opened orbit exchange account through betinasia nearly 2 years now, But when i started winning money these last 2 months they closed my account and kept my money around 2007 euros and gave a reason fund passing. which is completely false, after repeated requests betinasia and orbit exchange didnt paid my money back. so these betinasia is for losers and they take money from winners and close the account complete fraud company.
As per your reply I contacted you but you didn't reply but the fact remains the same you and partner orbit exchange have retained my money.
3 February 2023
Unprompted review
Reply from BetInAsia
Hello Sir,
Thank you for bringing this up.
We appreciate you being our loyal customer for a few years now. We can assure you that BetInAsia welcomes profitable players since our business model is based on generating turnover and earning a commission from our partners.
Kindly take note that in the case of fund passing being detected the decision for closing an account is not made by BetInAsia, but it is entirely up to our partners and providers as they are able to check and confirm all of the connected accounts in fund passing scheme.
We believe that sports betting should not have any obstructions, therefore we aspire to give our customers a qualified and efficient experience supported by our excellent customer service. BetInAsia is always striving to protect its customers, as long as they are acting within the stated terms and regulations. If there are any additional facts or proof that you would like to present, we strongly suggest to contact us via support@betinasia.com and we will do everything that is in our power to check the case again.
Thank you for understanding.
Best regards,
Team BetInAsia
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