Betonxcire Reviews 

144
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just great and unique- number seven in my collection of great Miki Dockers - and number two hand died - lovely colour- madder roots

Rated 5 out of 5 stars

Amelie - a very super lovely girl who helps us alot during our shopping at 77 rue du temple a paris ❤️ we love her !

Rated 5 out of 5 stars

I recently ordered a BÉTON CIRÉ hat online, and I was pleasantly surprised by how quickly it arrived—only about 5 days! The packaging was carefully done, ensuring the hat arrived in perfect conditio... See more

Rated 1 out of 5 stars

I love the hats, BUT, I had to pay 1/3 of the price of the hat on duties charged by Trump's tarriff policies. I know that these are Trump's fault and not the betonxcire, however, I should be notified... See more

Company replied

Company details

  1. Fashion accessories shop

Written by the company

BÉTON CIRÉ was created in 2013, when founder, Amélie Le Roux, was inspired to bring back the Miki docker hat from Brittany. It soon became the Parisian brand’s iconic beanie. BÉTON CIRÉ HEADWEAR COLLECTIONS The brand has few lines in its hat collection and each season, new shapes and new designs reinforce the creative aspirations of the Parisian studio.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(144)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

this is the 2nd time i order and not…

this is the 2nd time i order and not get my order

26 April 2024
Betonxcire logo

Reply from Betonxcire

Hello,

How are you?
We are sorry about your insatisfaction with us. But you did not sent us any email about the matter. We are now trying to what has happened and we will try to help you. We will give you more informations through your customer email.
Kind regards and we apologize.
Amélie - BC TEAM

Rated 5 out of 5 stars

Betonxcire

I love my Betonxcire hats. Not only because they are incredibly comfortable but they come in great designs and colors. And don't forget that they look good. I just added the orange as a fun color for the summer Olympics and I also have my traditional black and the multi-color blue as well. The material is perfect for the warm weather and I have an insulated hat for the winter. I love the fact that I get compliments from all over - most recently Japan and New York. And, I love the website which provides an easy way to look at the selection and order online for shipping to even the US. And, I almost forgot, they are adjustable as well... I look forward to adding another one to my collection this summer.

21 March 2024
Unprompted review
Betonxcire logo

Reply from Betonxcire

I wanted to reach out and personally thank you for your wonderful review on Trustpilot regarding Béton Ciré hats, especially about the materials and website navigation. We're thrilled that you appreciated our attention to quality and user experience.

Your feedback means a lot to us and helps us continue to improve and deliver the best products and online experience possible.

We look forward to serving you again soon at Béton Ciré!
Enjoy Paris Olympics game
!

Rated 5 out of 5 stars

Very positive experience

I’ve bought multiple Miki Dockers hats from Béton Ciré and I’ve had a really positive experience. The price is a bit high, but you do get the return in the quality. The hats are very well made (I have one in velvet and one normal) and last for years. Yesterday, I reached out to customer service and received an immediate response today with a very helpful and kind response. So all in all a great experience!

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Good quality & Fast delivery

Fast delivery I live in Melbourne ,Australia and was surprised just how quick this delivery was definitely 5 stars for that 🙌🏿 as for the product its as imagined it to be as it appears on the website .There are so many docker hats available to buy but Betonxcire is the OG

27 June 2023
Betonxcire logo

Reply from Betonxcire

that's a great news ;)

Rated 5 out of 5 stars

Simple ordering

Simple ordering, speedy delivery to Germany and great product (my fourth Miki)

13 June 2023
Betonxcire logo

Reply from Betonxcire

Oh my god already 4 hats!!! Thank you Klaus!! I hope you will enjoy the next new products in September ;)

Rated 1 out of 5 stars

Love the products, don’t like the website

Love the products, don’t love the website:
- discounts are not instantly calculated
- retail sales prices changes from $ to €
- website is not intuitive
- inconsistent representation of images

It feels that there is an organizational problem happening behind the scenes.
Ordering online was not easy but a struggle.

14 April 2023
Betonxcire logo

Reply from Betonxcire

Hello Robert, sorry for that bad experience....Maybe 1 star is a bit hard as our sales are based on the score...Anyway, we will improve this bullets points soon. Thank you for your feed-back. Amélie

Rated 5 out of 5 stars

Perfect

Everything is fine and the cap fits very well

12 April 2023
Betonxcire logo

Reply from Betonxcire

Thank you Joachim! We hope to see you on our #mikiaddict on instagram :)

Rated 5 out of 5 stars

Happy customer

Quick dispatch,arrived in good time.
Good variety of colours and materials.
Hat Number 6
Big fan

1 April 2023
Betonxcire logo

Reply from Betonxcire

Hooo Hello #Mikiaddict , many thanks for your comments it gives us happyness!!

Rated 5 out of 5 stars

The original!

The original!

And I’m Miki addict, already have 15 colors haha

28 March 2023
Betonxcire logo

Reply from Betonxcire

Whaouuuuuu, please send us some pics on our instagram! You also deserve 5 stars ;)

Rated 2 out of 5 stars

I bought two hats

I bought two hats - I have as very pleased with both but Brecon promised a 10% discount which I never received on the first order despite signing up and emailing them about it. I am unhappy about this - otherwise great hat and packaging but very poor customer service.

5 March 2023
Betonxcire logo

Reply from Betonxcire

Hello Kevin, thank you for your order! We have looked for your email and we can't find anything. We just gave you the 10% discount :)
Kind regards

Rated 5 out of 5 stars

So Many Compliments!

I bought the Miki in grey herringbone as a gift for my partner who already has one I gave him in gold corduroy. They both garner compliments galore! He is beyond happy with them.

26 February 2023
Betonxcire logo

Reply from Betonxcire

That's a great news ;)

Rated 5 out of 5 stars

i please myself

i please myself , i buy it because i like the model and it's a good investissement ….. i received it very quickly , i even was surprised it only take 2 days ....

27 February 2023
Betonxcire logo

Reply from Betonxcire

It's always a pleasure when everything is so easy !

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look