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BETOPPER Reviews 219

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, brightness, and durability, often highlighting how these items enhance their events and performances. Many consumers are particularly impressed with the advanced features and solid construction of the lighting fixtures, finding them to be great value for money. The customer service is frequently described as top-tier, with fast, helpful, and professional responses to inquiries and issues. However, some customers were dissatisfied with the customer service, reporting difficulties in resolving issues with faulty products. These reviewers mentioned slow responses, requests for excessive videos, and a reluctance to provide refunds or clear instructions for returns, leading to frustration and unused equipment.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality, performance, and value.... See more

Quality

People report positive experiences with quality. Customers consistently praise the products for being sturdy,... See more

Customer service

Customers consistently express satisfaction with customer service. Many reviewers highlight the team's... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the products for being easy to... See more

Based on these reviews

Rated 5 out of 5 stars

We have bought 22 washlights from Betopper , great service however some of them have started to smoke and leds burn out Has anyone experienced this , We use them on an Avolites desk and DMX A... See more

Rated 5 out of 5 stars

As the owner of a mobile DJ Wedding Company, I rely on gear that's easy to transport and still delivers serious impact. The Betopper LM1915R Moving Head Wash IS A GAME CHANGER! It's light weight desi... See more

Rated 5 out of 5 stars

I had the pleasure of trying Betopper LF350.. This headlight has great power and brilliance thanks to its LED matrix; furthermore, the central white LEDs are an added value for effects such as strobe... See more

Rated 5 out of 5 stars

L1015 RGBW LED light bar. I'm happy with the results. The mechanics are well-made; when selecting white, the heat generated by all the LEDs is dissipated excellently by the finned aluminum casing. The... See more


Company details

  1. Stage lighting equipment supplier
  2. Audio Visual Equipment Hire Service
  3. DJ Supply Shop
  4. Lighting manufacturer
  5. Lighting Shop
  6. Stage

Written by the company

Betopper is a specialist stage lighting retailer and wholesaler of market-leading moving heads, par lights, beam lights and accessories.  In the emerging field of stage lighting, we are committed to providing excellent customer service, offering expert support and advice when our customers need it. Get the lowest prices and the best selection of Stage Lights at Betopper. All orders are eligible for free shipping!


Contact info

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4.8

Excellent

TrustScore 5 out of 5

219 reviews

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Replied to 80% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

We have bought 22 washlights from…

We have bought 22 washlights from Betopper , great service however some of them have started to smoke and leds burn out
Has anyone experienced this ,
We use them on an Avolites desk and DMX
Any ideas
Be topper have been incredible helpful and replaces some .
William B

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience with Betopper.

Very good experience with Betopper.
Responsive customer support, professional communication and fast assistance when needed.
The lighting products offer great value for money and perform well for events and DJ use.
Overall, a reliable company with helpful service.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of stage light bar L1015…

Ordered a pair of stage light bar L1015 I’m very happy with the product I recommend this brand 100% quality product, very sturdy and well built , can’t wait to order more of their line of products to add to my collection. This company is over the top

22 April 2026
Unprompted review
Rated 2 out of 5 stars

one of the newest LB150 's does not…

one of the newest LB150 's does not change colours.

22 April 2026
BETOPPER logo

Reply from BETOPPER

We’re truly sorry for your experience.
We’ve already contacted you by email and would love the chance to help make this right.
Please kindly check your inbox.

Rated 5 out of 5 stars

Bought 4 LM1915 lights from BeTopper

Bought 4 LM1915 lights from BeTopper. The entire experience was great (including some warranty help after the purchase).
The lights do exactly what we need of them and have so many settings that are incredible.
The only slight criticism I have is that the fans are loud. So for us as a church, I can’t use them when needing quiet, but during our worship time that work excellently as the fans aren’t loud enough to disturb during music.
All around the service was great and the product is great.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

16x lpc 1818

16x lpc 1818 purchased and used regularly in a small theatre. Can’t fault the quality or price of this product 10/10. Now looking at other products in the betopper range.

17 April 2026
Rated 5 out of 5 stars

I reccommend Bettoper!!

I reccommend Bettoper!!
I've always been satisfied since the first purchase, Customer service is always available, and there are always new offers and discounts.
I have purchased many eccellente, reliable products.

17 April 2026
Rated 3 out of 5 stars

LB 150

So, I have a large events company, and I thought, why not try your brand after my first purchase of 12 LB 150s? I realized the motor was a bit too weak. Disappointed, I contacted you by email, but you haven't offered a solution, which is discouraging.

17 April 2026
BETOPPER logo

Reply from BETOPPER

Thank you for your feedback.
Please contact us at service@betopperdj.com. We’ll review your case and get back to you with a solution.

Rated 5 out of 5 stars

Great service!

It took a little bit due to time zone differences and my own availability problems but they were super helpful despite that and they took great care of me listening to my problems and helping me come to the best solution!

8 April 2026

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