We have bought 22 washlights from Betopper , great service however some of them have started to smoke and leds burn out Has anyone experienced this , We use them on an Avolites desk and DMX A... See more

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Company details
- Stage lighting equipment supplier
- Audio Visual Equipment Hire Service
- DJ Supply Shop
- Lighting manufacturer
- Lighting Shop
- Stage
Written by the company
Betopper is a specialist stage lighting retailer and wholesaler of market-leading moving heads, par lights, beam lights and accessories. In the emerging field of stage lighting, we are committed to providing excellent customer service, offering expert support and advice when our customers need it. Get the lowest prices and the best selection of Stage Lights at Betopper. All orders are eligible for free shipping!
Contact info
Kowloon Bay, Hong Kong
- service@betopperdj.com
- betopperdj.com
April Event Deals - 18% OFF Sitewide!
Replied to 80% of negative reviews
Typically replies within 2 weeks
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the timing and communication between…
the timing and communication between the company such the customer service
We have bought 22 washlights from…
We have bought 22 washlights from Betopper , great service however some of them have started to smoke and leds burn out
Has anyone experienced this ,
We use them on an Avolites desk and DMX
Any ideas
Be topper have been incredible helpful and replaces some .
William B
Very good experience with Betopper.
Very good experience with Betopper.
Responsive customer support, professional communication and fast assistance when needed.
The lighting products offer great value for money and perform well for events and DJ use.
Overall, a reliable company with helpful service.
Ordered a pair of stage light bar L1015…
Ordered a pair of stage light bar L1015 I’m very happy with the product I recommend this brand 100% quality product, very sturdy and well built , can’t wait to order more of their line of products to add to my collection. This company is over the top
one of the newest LB150 's does not…
one of the newest LB150 's does not change colours.

Reply from BETOPPER
Bought 4 LM1915 lights from BeTopper
Bought 4 LM1915 lights from BeTopper. The entire experience was great (including some warranty help after the purchase).
The lights do exactly what we need of them and have so many settings that are incredible.
The only slight criticism I have is that the fans are loud. So for us as a church, I can’t use them when needing quiet, but during our worship time that work excellently as the fans aren’t loud enough to disturb during music.
All around the service was great and the product is great.
Great quality product
Great quality product, speedy delivery and great after sales service when I had a query.
16x lpc 1818
16x lpc 1818 purchased and used regularly in a small theatre. Can’t fault the quality or price of this product 10/10. Now looking at other products in the betopper range.
I reccommend Bettoper!!
I reccommend Bettoper!!
I've always been satisfied since the first purchase, Customer service is always available, and there are always new offers and discounts.
I have purchased many eccellente, reliable products.
Very good products and excellent…
Very good products and excellent customer service. ❤️
LB 150
So, I have a large events company, and I thought, why not try your brand after my first purchase of 12 LB 150s? I realized the motor was a bit too weak. Disappointed, I contacted you by email, but you haven't offered a solution, which is discouraging.

Reply from BETOPPER
The Betopper lights look great and…
The Betopper lights look great and their service is excellent. Very responsive and helpful!
issue with delivery company but amazing from Betopper
issue with delivery company but got replacement! brilliant by betopper!!!
Great service!
It took a little bit due to time zone differences and my own availability problems but they were super helpful despite that and they took great care of me listening to my problems and helping me come to the best solution!
It's always a pleasure both shopping…
It's always a pleasure both shopping with BeTopper and also contacting their customer service. Their products are becoming more and more unique and reliable. I like their packaging and my fixtures always arrive unbroken.
Satisfied with the quality
Very helpful staff, I was satisfied with the quality of their products, I recommended their products to many of my friends and collaborators.
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