Fast and easy
25 March 2026
Unprompted review
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Company details
Written by the company
Ziel von Betreibungsschalter-Plus ist es, die Suche eines Betreibungsamtes sowie Zugang und Abwicklung von amtlichen Dokumenten einfach und schnell zu ermöglichen.
Contact info
Baarerstrasse 141, 6300, Zug, Switzerland
- 041 767 30 00
- betreibungsschalter-plus@collecta.ch
- betreibungsschalter-plus.ch
4.7
Excellent
492 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
rapide et simple
26 June 2025
Unprompted review
Was very good and quick
Was very good and quick , I liked it very much
12 June 2025
Unprompted review
Very fast turnaround and simple procees…
Very fast turnaround and simple procees however I wish the site was availible in English. Other than that 10/10
11 March 2025
Unprompted review
Easy to complete and fast to receive…
Easy to complete and fast to receive the document
15 November 2024
Unprompted review
Very fast and efficient :)
12 June 2024
Unprompted review
Great and fast process!
16 January 2022
Unprompted review
Easy and quick!
25 December 2021
Unprompted review
Fast Service
Fastly delivers to my email like within 4 hours. But it cost 28 CHF instead of 18 CHF.
21 December 2021
Unprompted review
Reply from Betreibungsschalter Plus
Hello Mr. Ahmed Mohammed.
Yes, it costs more when you buy it from us. This is because we have to maintain the system that connects with all the community offices, which allows us to quickly get and deliver digital files mostly within hours, while the most offices still send it by postal mail within one or two days. Also different to them, we have a system in place that allows for verification of said digital file, making each digital copy of it an original, while when you need several originals purchased directly at the community offices, they would each cost you 18 CHF.
The process to order the debt…
The process to order the debt certificate was very easy and super fast. In less than 2 hours I had it in my email.
18 December 2021
Unprompted review
Slow and bad
Its my 3rd time now and I think there is sufficient evidence that the “90% of cases is handled within 24 hours” is just flat out wrong. the fastest case was 2 workdays but the 2 other cases took longer. I guess the core reason to select a supplier is speed. Anyway, the platform looks like the last CMS system from the 90s and the generally it feels user experience is an afterthought.
22 October 2021
Reply from Betreibungsschalter Plus
Hello Jack. Thank you for your comment. We are sorry you had a bad experience with our service and we regret you did not contact us about it.
Is it possible, you had to get all three documents from the same community office?
We depend on the speed or connection type of those offices, and while from most offices we get the documents on the same day, there are still some, around 10% of offices, who are not well connected with the eSchKG system. That is why we say we deliver fast in 90% of cases. The 10% slower delivery is not because of us, it is because 10% of offices deliver slower and we have no influence over that.
This also means, if once you discover your community office delivers slow, it will also deliver slow the next time.
We are sorry for the inconvenience. Please contact us Tel. 041 767 30 40 (during office hours) and we try to find a solution together for your case.
Regards,
T. Hürlimann
Wrong Product, no Correction Options, bad Customer Service
Even though I was asked for my address during the login process, the website did not process that information at all. On top of that and due to the poor design of the website, was I only shown my old address after the order was already submitted (which was an old address from 2014, which I was never given the chance to review during the order process). As there is no option to cancel the order (they only seem to want your money), I had immediately written customer service about the issue. However I only got an answer after my order was already processed and even though I reiterated the issue I never got another answer. Now I have spent 37 CHF (online) for a 17 CHF service (offline), which isn't even providing me with the correct product I was looking for. Bad customer service, even worse website design, never again!
29 August 2017
Unprompted review
Reply from Betreibungsschalter Plus
Dear customer. This case happened some years ago and we only did find out about your complaint here today by accident. We normally respond to such a problem and initiate the money-back process, so we suppose, if this did not happen, we were not really contacted about this.
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