Betterfelt Reviews 165

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

An excellent product, shipped in a timely manner. Our slippers are toasty warm and comfortable right out of the box. Fit and finish details are spot on. We opted for the rubber soles, and they work... See more

Rated 3 out of 5 stars

I like that the company pays fair wages to the artisans. The slippers had a very strong odor that I have noticed with other direct Asian imports. Maybe this wears off with time. Despite following th... See more

Rated 5 out of 5 stars

Superb product and excellent service. Speedy response to emailed query and fast, efficient delivery to UK. Courier arrived within advised time frame, despite pressures caused by Covid and Christmas on... See more

Company replied

Rated 5 out of 5 stars

My experience was incredibly positive. I measured before ordering, but upon arrival they didn’t fit. (Pro tip: order one size larger, two sizes if you plan to wear with socks.) They were incredi... See more

Company replied

Company details

  1. Shoe shop

Written by the company

We are selling handmade wool felt slippers and other handmade wool felt products for the home. Fair Trade Certified


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Rated 5 out of 5 stars

We love our Betterfelt slippers and…

We love our Betterfelt slippers and have bought several pairs. We've even given them as gifts. I had a pair that had a small defect so I called the company. They were very helpful and graciously sent me a replacement pair.

1 April 2021
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Reply from Betterfelt

Thank you, Kathy! We are happy we could help and are even happier you are loving all of your slippers!❤️

Rated 5 out of 5 stars

Fantastic

Fantastic! I was so happy to get my slippers! I opted for the reddish orange ones and couldn't be more pleased.They fir perfect, and are very cozy warm. I wear them all the time in the house, as we have concrete floors. They do shed a little wool occasionally, but absolutely no complaints from me. They're my favorite slippers so far.

18 February 2021
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Reply from Betterfelt

Thank you, Katrina! That is one of our favourite colours in the slippers, happy lounging!😊

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Truly helpful and great product.

18 February 2021
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Reply from Betterfelt

It sounds like we checked the boxes, service✅ and great product✅ Thank you, Carla!

Rated 5 out of 5 stars

Best slippers ever!

These are the best slippers ever. This is my second pair. I bought a pair in Copenhagen four years ago and they finally wore out. But considering that I live in New England in a cold house where it’s slipper weather nine months of the year, that’s really good. Plus they are the most comfortable slippers I’ve ever owned. They are worth every penny. Or every krone, if you buy them in Denmark. ;)

14 February 2021
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Reply from Betterfelt

Betterfelt slippers are perfect for New England weather! Thank you, Phil!😄

Rated 5 out of 5 stars

i felt really good buying these slippers

i felt great buying these slippers. They are all natural and feel great on my feet. Love the leather to keep me grounded!! And the price was very reasonable for a great product.

13 February 2021
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Reply from Betterfelt

Thank you, Jill! We love that your slippers make you feel and look great🙌😄

Rated 5 out of 5 stars

Having slipped and fell down my steps

Having slipped and fell down my steps, I especially love the nonslip rubber soles on these slippers. They also keep my feet nice and warm!

13 February 2021
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Reply from Betterfelt

Thank you, Tammy! We are happy you are loving your cozy slippers😊

Rated 4 out of 5 stars

Super warm!

I loved the thought of purchasing slippers that were ethically sourced and made, so I was happy to find these. I ordered to size, however they were about a size too big which I haven’t minded so much. Otherwise they are super warm and comfy! My only complaint is that they do pill up pretty significantly so I’m almost daily having to pull small balls of the wool off my slippers. I hope they’re durable and last a while!

12 February 2021
Rated 5 out of 5 stars

My Favorite Slippers, EVER

I absolutely love these slippers. Warm, comfortable, my feet don't get sweaty in them, just perfect. They go on my feet the second I get home.

12 February 2021
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Reply from Betterfelt

Thank you, Gordon! We like your thinking, slippers on at all times👍

Rated 5 out of 5 stars

My new slippers bring me joy!

Love the slippers! Follow their advice for sizing and you'll be set. Great customer service!

12 February 2021
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Reply from Betterfelt

Thank you so much! We strive for a great Betterfelt experience😊

Rated 5 out of 5 stars

LOVE the boots with rubber soles

LOVE the boots with rubber soles. They make great indoor/outdoor slippers, are high enough to keep my ankles warm but easy to get on and off with just a tug. I had to make an exchange (the original ones, which were a gift, were the classic slippers and were nice, but I wanted the low cut boots to keep my ankles warm and foot in place), and customer service was friendly and made it easy. The low cut boots were just what I was hoping for. I also love that it's an eco-friendly and fair trade company. Just know that if you want rubber soles, they are listed as "shoes" on the website, whereas the suede soles are listed as slippers.

12 February 2021
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Reply from Betterfelt

Thank you, Danielle! So glad we could help you find the perfect slipper for you😄

Rated 5 out of 5 stars

I love these wool lined Mocs

I love these wool lined Mocs; my second pair. Only comment is that the wool felt liner comes off in small chunks every time I wear them. If that aspect could be improved that would be advantageous for your business I would think.

12 February 2021
Rated 5 out of 5 stars

I was very pleased with how my exchange…

I was very pleased with how my exchange was handled. I love my slippers and think I will be wearing them for many years. I appreciate this company.

12 February 2021
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Reply from Betterfelt

Thank you, Dina! We are. always happy to help and hope you are lounging in your slippers right now!😄

Rated 5 out of 5 stars

Great!

Shipping and response to inquiry was timely.

12 February 2021
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Reply from Betterfelt

Thank you, Connie! We are happy your slippers arrived quickly✅

Rated 5 out of 5 stars

Great product and experience

Great product, sturdy. I have a high instep and a little snug there but are breaking in well. Sizing was as expected. Great customer service, contacted me to confirm my size selection (bought two pair one size apart, different uses) before shipping.

12 February 2021
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Reply from Betterfelt

Thank you, Thomas! Happy to have checked all the boxes, great product✅ great service✅

Rated 5 out of 5 stars

Answered questions

Answered questions, quick shipping, and as advertised.

12 February 2021
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Reply from Betterfelt

Thank you! We are happy we checked all the boxes✅

Rated 5 out of 5 stars

Fantastic company with a fantastic…

Fantastic company with a fantastic product. I love that I was able to support a small, sustainable business. My purchase shipped and arrived quickly. The slippers are super comfortable, well made, high quality, and worth the price. Very happy with my experience from start to finish. I will cherish my slippers for years to come and repurchase from this company in the future.

12 February 2021
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Reply from Betterfelt

Thank you, Morgan! We appreciate you supporting us and our artisans❤️

Rated 5 out of 5 stars

Love my new slippers

Love my new slippers. Well made, comfortable and warm. I wear them constantly.

12 February 2021
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Reply from Betterfelt

Thank you, Joanne! Comfort is something we call hygge in Danish😄

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