For the item that I wanted there was some confusion between the illustration and the product description. Tina in Customer Service resolved this with the highest level of competence. She spoke to the... See more
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Hi very pleased but had a small problem with one of the legs bath stool the lady on the phone was so helpful said I will post out another seat immediately. Would definitely use again as it was a ma... See more
Item arrived was a described does the job assisting elderly mother over the French door threshold out of the bungalow on to the ramp.
I bought the chair raiser after buying another product which was basically independent leg extensions. Suffice to say they were unstable on the carpeted suface, so I opted for the more integrated solu... See more
Company details
- #22 of 37 best companies in Disability equipment supplier
Written by the company
At Better Independent Living, as our name suggests, we are about helping you to live your life to its fullest potential. We’re not about stuffy outdated views of mobility, it’s our intention to be truly forward-thinking in giving you both full independence and enabling your enjoyment of everyday tasks, through to your most adventurous sporting or leisure pursuits. We’ve sourced the best products with ease of use and robust performance at their core. A range that allows you to quickly get what you need to solve your problem, so you can get on with living life your way. You’ll find that we’re agile on customer service, swift on delivery and comprehensive on the best advice, features and video content enabling you to make the best choice. There is a better way, and it’s Better Independent Living.
Contact info
Creamery Industrial Estate, Kenlis Road, PR3 1GD, Preston, United Kingdom
- 01524 888453
- contact@betterindependentliving.co.uk
- betterindependentliving.co.uk
4.7
Excellent
298 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Feeding dish is dangerous to use
Feeding dish is an accident waiting to happen. Put any downward pressure on the plate and it falls into the tank of very hot water. There should be a much wider rim for the plate to sit on. Impossible to use safely with a knife and fork. Perhaps some sort of perforated stand in the centre of the tank would help too. I certainly could not recommend this product.
11 April 2026
Amazing
Excellent high chair for my disability in the kitchen. Comfortable and easily built by my husband and so good that it's adjustable to your height. X
5 April 2026
Easy ordering process and quick…
Easy ordering process and quick delivery.
Good products with accurate description.
25 March 2026
Recieved goods on time and as promised
Thank you for sending the goods on time and for having the stock needed to complete my order on time, thank you for the excellent service
31 March 2026
Unprompted review
Quick delivery
Quick delivery, well packaged, great product, super prices
27 March 2026
Unprompted review
Easy site to navigate
Easy site to navigate. Good prices. Speedy delivery.
Very happy with the folding commode. Easy to set up. Sturdy and takes up minimal space when folded.
27 March 2026
Unprompted review
Very quick response
Very quick response. Item received extremely promptly. Item of good quality and good value.
20 March 2026
Unprompted review
Very happy
Excellent service great prices good products will buy again from this company
20 March 2026
Unprompted review
Quick service ad good price
4 March 2026
Prompt and well packed
16 March 2026
Unprompted review
Everything was fine
16 March 2026
Unprompted review
Prompt despatch of the item ordered and…
Prompt despatch of the item ordered and plenty of updates regarding the delivery.
6 March 2026
Unprompted review
Excellent service
Excellent service, correct goods, despatched and delivered quicker than expected.
16 February 2026
Unprompted review
Good setvice
2 February 2026
Unprompted review
Perfect from start to finish
Ordered a walking spport trolley for my mom. Cheapest price. Quick delivery. Arrived as described. Fantastic.
31 January 2026
Unprompted review
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