I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sa... See more
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See what reviewers are saying
Great service after my amp stopped working, fast and professional ,couldn't ask for a better outcome. No hesitation recommending them.5 stars
Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its lik... See more
Positive experience despite me thinking that "in stock" meant it was in the shop. It was available from the warehouse so didn't get the product when I needed it. Staff did bend over backwards to t... See more
Company details
Information provided by various external sources
First opened over 35 years ago, Better Music is a wholly Australian owned and operated independent music store located in Canberra, ACT. We aim to provide you with the largest range of quality musical instruments, best prices and a high level of customer service during and after your purchase. In 2011, we launched our class-leading online store, and in 2013 we opened our doors to our brand new bricks and mortar store – the largest purpose-built musical instrument store in Australia. We look forward to doing business with you.
Contact info
18 Salamander Court, 2606, Phillip, Australia
- 02 6282 3199
- sales@bettermusic.com.au
- bettermusic.com.au
4.4
Excellent
11k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My review
Stock was plentiful, ordering process was straight forward and considering deliveries are not the best in this times of Omicron it got to me within reasonable time. T
13 January 2022
Good delivery time, happy with product
Good delivery time, it was very quick and am happy with the product
13 January 2022
Very good experience
Very good experience. fast shipment, good packaging and authentic product!
Thank you
13 January 2022
Fast delivery
13 January 2022
Nomad piano cleaner and polisher
Efficient and prompt service as ever and the product is effective and reasonably priced.
13 January 2022
was slow to arrive
12 January 2022
Reply from Better Music
Hi Graham,
I've looked into your order and from what I can see, you placed your order on the New Years long weekend and it processed and shipped it on Tuesday when we reopened. The tracking information shows that you received it 3 days later, which, considering it was sent on our free 4-10 business day service at your selection, is extremely fast! If there is something I'm missing or haven't been able to see, please get in touch with me at sales@bettermusic.com.au and I'll be more than happy to discuss any issues with you. 😊
-Morgan (Online Sales Manager)
better Music The best.
I have always had a great experience with Better Music and will continue to deal with them if I ever need anything music wise in the future.
12 January 2022
Fantastic Customer Service
We had a small issue with our order. Better Music were excellent. They provided great assistance and quickly resolved our issue.
12 January 2022
Unprompted review
Easy ordering and quick delivery
The process for ordering a new set of violin strings was very easy and I received the delivery in my mail within a few of days of placing my order, very pleased!
12 January 2022
Excellent supplier
Excellent supplier. Received my new looping pedal within a few days. Staff were also very helpful when I rang to ask some technical questions on how to use some of its functions.
12 January 2022
I always have best service and best…
I always have best service and best communication. Always get the best price and I never need to bargain or check other shops.
11 January 2022
Yamaha guitar order
Easy ordering, super-fast delivery. I appreciated the product review video & am highly satisfied with my purchase of a Yamaha FG-TA transacoustic guitar.
11 January 2022
On time processing of orders
On time processing of orders! Very happy with their service
11 January 2022
Very prompt delivery
Very prompt delivery. Exactly what I wanted. Appreciated the personal touch by adding a note on postcard. Very happy to deal with again.
11 January 2022
Boss Compressor Pedal
Boss Compressor arrived in no time. I'm very pleased with the service at Better Music.
11 January 2022
Service was good but product already opened
Service was good; I was able to change from delivery to click-and-collect over the phone (since I am local). The downer was that one of the items I purchased had been previously opened, hence four stars.
11 January 2022
Fantastic service!
High-quality products at much better prices than its competitors. Very quick delivery too, would recommend highly!
11 January 2022
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