Better photo has not worked in years. It was down for ages, then it came up and all my pictures were missing, but I am still subscribed. I have tried to unsubscribe several times without success, and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible display of photos. This site has gone downhill over the last few years...will not be renewing after man years of paying for the site. Not recommended.
I have been frustrated with your site for a number of years, but it’s too much trouble to start again so I continue to remain loyal after over 20 years. I miss your two for one special because that ma... See more
Company replied
I have had a BetterPhoto website for 14 years. I had a hard time communicating with Betterphoto when I accidently let my website expire. I only wish they had a phone number you could call as I was n... See more
Company details
Written by the company
BetterPhoto helps photographers share photos with an easy-to-use system that's both affordable and powerful. It's photography joy and inspiration through a great member community. BetterPhoto's Web site hosting services for photographers is easy-to-use and highly customizable. Our monthly photo contests are the most fun, objective, and prestigious photography contests on the Web.
Contact info
615 First Capitol Dr, 63301, St. Charles, United States
- 888 350-6627
- bpsupport@betterphoto.com
- betterphoto.com
Replied to 30% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My website is still not active
My website is still not active, over a week since my payment was confirmed.
As a loyal customer who has been with Betterphoto since it's inception, I'm disappointed with service this year, especially in light of the price.
i agree completely with Audrey about BP offline
i agree completely with Audrey. The main website and my personal site have been down since Sunday. Betterphoto has made no effort to email anyone about the problem. I have found no reliable phonenumber to contact them. Emails have been unanswered. This site and my own website have now been off line almost 80 hours.
Today Friday, Feb 21: at 6:30 AM CST I did receive a personal email from BetterPhoto contacting me and apologizing about the problem and indicated their efforts to resolve it.
Freedom To Create
The website speaks for itself. I’ve been here over 20 years. I don’t hang with junk.
Great to deal with very professional.
Was easy to do.
excellent layout for displaying work
excellent layout for displaying work, fun contests ! reasonable yearly fees
I like Better Photo
I like Better Photo. Note now that I am order. Love to see photos of others.
Good customer service
Good customer service. Easy to renew. Nice site for presenting photos.
I still have not heard about my Silver…
I still have not heard about my Silver gallery ?
Easy to manage!
Easy to process
Easy to process, reasonable cost
Recommend to add an easy to find expiry date reminder, when logging in.
I have had a BetterPhoto website for 14…
I have had a BetterPhoto website for 14 years. I had a hard time communicating with Betterphoto when I accidently let my website expire. I only wish they had a phone number you could call as I was not getting all the emails in a timely fashion. Hopefully this issue is now being resolved and the website will be up and running soon.
Update: Issue was resolved and grateful for their ability to retrieve my images. Thanks.
Organised and challenging at times.
Organised and challenging at times, BetterPhoto has all this and more.
Excellent Photography Website!
An excellent website for sharing your photography passion with other talented and skilled photographers run by a caring, engaging, and educated staff! Bravo!
Quick response to query re subscription…
Quick response to query re subscription but a video would be helpful.
An outstanding place to learn and share
I love everything about Better Photo
I love everything about Better Photo. I love the comments people put on my photographs, and I like to mark my favorite photographers work.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








