BetterSafeRadio.com Reviews 

993
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping times, meticulous packaging, and the exceptional quality of the radio products received right out of the box. Many people also note that customer support is exceptionally helpful, friendly, and remarkably quick to answer technical questions and provide useful guidance. However, some people mentioned experiencing frustrating delays in receiving their orders or waiting much longer than initially expected for final delivery. A few reviewers additionally noted that postal delivery services could occasionally be slow, leaving buyers waiting anxiously for their packages to finally arrive at home.

What people talk about most

Product

Customers report a high level of satisfaction and delight with the product quality, describing the radios as... See more

Service

Reviewers highlight positive aspects of service, noting quick responses and helpful support. Customers... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are friendly,... See more

Staff

Clients share positive opinions on staff, frequently praising the outstanding and friendly customer service.... See more

Delivery service

Reviewers express high satisfaction regarding the fast and efficient delivery service. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark is doing great things to deliver what Hams want in a radio not only for survival, but an all around daily unit! The UV9PX+ delivers outstanding quality and all the features you didn’t even know y... See more

Company replied

Rated 5 out of 5 stars

Every time that I have used BSR I have experienced very good pricing, quick response to my inquiries and lightening fast shipping. The products, mostly Wouxun brand radios, have been excellent and wor... See more

Company replied

Rated 5 out of 5 stars

Paid for codeplug. Expected download or in the mail. Never happened. Sent follow up email to BSR and haven’t heard back. CCard was charged. Think I fell through the cracks. UPDATE: I am happy to s... See more

Company replied


Company details

  1. Electronics store
  2. Hobby shop
  3. Security equipment

About BetterSafeRadio.com

Written by the company

The Best Deals on Commercial-Grade Wouxun, Ailunce, & Retevis Part 97 Amateur HAM, Part 95E GMRS, Part 95J MURS, Part 95B FRS & Part 90 LMR Emergency Two-Way Radios & Walkie Talkies, Scanners, Accessories, Custom Programming & Consulting for Preppers, Families, Overlanders, Recreation, Scouting, Off Roading, Business, Neighborhood Watch/Safety, Private Security, CERT, ARES, RACES, REACT, EARS, CAP, MARS, SKYWARN, NOAA NWS, AMSAT, Government, Public Safety, Disaster Preparedness, Civil Unrest & Survival SHTF Prepping.

Most people today take our modern communications system for granted and don’t realize that during a major “Act of God” like a natural disaster, civil unrest or the loss of the rule of law, which some refer to as a SHTF event (when the $hit Hits The Fan), or even what some speculate is a very real possibility in the modern age of warfare, an EMP (Electro-Magnetic Pulse) blast, these systems that we’ve come to rely on such as your cell/mobile phone, your home telephone and the Internet may become unreliable, or even completely inoperable. In fact, it wouldn’t even take a major disaster to disrupt your ability to get help – it could be something as simple as the power going out due to excessive heat or a strong solar flare, which has happened in the past, and that’s when you need an EmComm (Emergency Communications) solution.

When the SHTF, BetterSafeRadio than Sorry!

Contact info

4.8

Excellent

TrustScore 5 out of 5

993 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(993)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from this company

Great service from this company. Mark was quick to answer a couple of questions I had about the radio, even after purchasing. Thank you!

27 January 2026
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks a bunch for this Brad, I really appreciate it and I'm always happy to try and help. Cheers and Be Safe!

Rated 5 out of 5 stars

Awesome customer service

There was an issue with my order and they went above and beyond to resolve it. Very happy with their response and solution!! Good company to buy from!

22 January 2026
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks a bunch for this Tammy, I really appreciate it. Cheers and Be Safe!

Rated 5 out of 5 stars

Great site

Great site, well organized and appreciate the support.

18 January 2026
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks a bunch for this Kris, I really appreciate it. Cheers and Be Safe!

Rated 5 out of 5 stars

I think this company is very good and I…

I think this company is very good and I will continue to do business with them. They are very helpful

19 January 2026
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks a bunch for this Richard, I really appreciate it. I look forward to doing business with you again. Cheers and Be Safe!

Rated 5 out of 5 stars

Great product and reasonably priced

simple and easy to browse the site to find what you want or need. The prices on the products are reasonable. Prompt shipping. Would purchase more items from them. AAA+ seller.

29 December 2025
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks so much for this Dennis, I truly appreciate it and I'm glad you're happy with everything. I look forward to doing business with you again in the future. Cheers and Be Safe!

Rated 5 out of 5 stars

BSR Rocks It!

Every time that I have used BSR I have experienced very good pricing, quick response to my inquiries and lightening fast shipping. The products, mostly Wouxun brand radios, have been excellent and worked right out of the package. The ease of setting the products up for my specific use is absolutely on point. Thank you for taking care of your clientele. Be back soon for more.

29 December 2025
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks so much for this Paul, I truly appreciate it and I'm glad you're happy with everything. Cheers and Be Safe!

Rated 5 out of 5 stars

Great trustworthy equipment.

Great trustworthy equipment with excellent service.

29 December 2025
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks so much for this, I truly appreciate it and I'm glad you're happy with my gear and service. Cheers and Be Safe!

Rated 5 out of 5 stars

BSR Made my Radios Sing!

Hey guys! Thanks for making my GMRS radios sing. I love my 10 new Smiley 5/8 wave antennas. Everything was shipped out super fast and packed well. BSR is a great company to do busines with. Will be back again.

24 December 2025
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks so much for this George, I really appreciate it and you're very welcome. I'm glad the Smileys are working out well for you and I look forward to doing business with you again in the future. Cheers and Be Safe!

Rated 5 out of 5 stars

My order was expedited the same day I…

My order was expedited the same day I ordered. Everything came exactly as advertised. BSR offers great radios and support. Thank you Mark..!!! I will be back for more.

16 December 2025
Unprompted review
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks so much for this Tracy, I truly appreciate and I'm really glad you're happy with everything. Cheers and Be Safe!

Rated 5 out of 5 stars

BetterSafeRadio.com provides a smooth…

BetterSafeRadio.com provides a smooth and straightforward shopping experience. The products arrived promptly and worked exactly as describe. It's a solid option for anyone needing reliable and well-made radio equipment.

8 December 2025
Unprompted review
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks so much for this Keegan, I truly appreciate it. Cheers and Be Safe!

Rated 5 out of 5 stars

Excellent service

Excellent service! Would be happy to buy more radios here

25 November 2025
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks so much for this William, I truly appreciate it. Cheers and Be Safe!

Rated 4 out of 5 stars

Good company

Good company

1 December 2025
Unprompted review
BetterSafeRadio.com logo

Reply from BetterSafeRadio.com

Thanks for this Ahmed, I appreciate it. I'd love to know why I can do to get 5 starts from you though. :) Cheers and Be Safe!

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