I don't like the bonus games because of the roll over, and your restricted from some of the games, I love all the different games to choose from. I like the chat box also it helps me understand the di... See more
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Review summary
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Reviews shaping this summary
A lot better then most of the online slots I’ve played haven’t won anything to withdraw yet but I also haven’t put much into this website yet games run smooth I also play on betus id choose this websi... See more
Company replied
Overall, I like the experience but the games often resets on its own while I’m in the middle playing. The deposit process is quick and easy, but the withdrawals take much longer even though it essent... See more
Company replied
I honestly love betwhale. The game selection is phenomenal, they have daily bonuses for depositors and random little bonuses they send out. Unfortunately, I have yet to receive a withdrawal that I req... See more
Company replied
2.7
Poor
472 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 2 weeks
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I love how they are so fast to respond…
I love how they are so fast to respond and the amount of games they have is amazing. Best customer service
11 May 2026
Unprompted review
Reply from Betwhale
Thank you so much for the amazing review! 💙
We’re thrilled to hear you’re enjoying the game selection and that our support team has been able to provide you with a great experience. Fast and helpful customer service is something we always strive for, so your feedback truly means a lot to us.
Thanks for being part of the BetWhale community!
Reply from Betwhale
Thanks for the review!
We’re really glad you’re finding the site convenient and easy to use — and it’s great to hear our support team made a positive impression too. We’ll be sure to share this with them!
Thanks for being part of the BetWhale community 🐋
DO NOT USE THIS SITE
DO NOT USE THIS SITE. They will find any reason to not pay your winnings. They make it impossible to withdraw. Scam. Crime.
7 May 2026
Unprompted review
I like the sports betting side with…
I like the sports betting side with nice bonuses and also very nice customer service. Only complaint is smallish withdrawal amounts and also that you get paid only once a week.
7 May 2026
Reply from Betwhale
Thanks for the review and for being part of BetWhale 🐋⚡
Great to hear you’re enjoying the sportsbook, bonuses, and support experience. We’re always aiming to keep the betting experience exciting while making sure players feel supported when they need help.
We also appreciate the feedback regarding withdrawal limits and payout frequency. Player input like this helps us understand where we can improve the overall experience, and we’ll be sure to pass it along to the relevant team.
Thanks again for the support, and we hope you continue enjoying the action with BetWhale!
Worst site,
Worst site,
Takes more then 20 days to withdraw money.
Lot of things are fishy,
First they will not even approve your documents and delayed tactics go on and then they will make your withdrawal to move from bank account to bitcoin which is even worse.
Don't get trapped in this scam
29 April 2026
Overall
Overall, I like the experience but the games often resets on its own while I’m in the middle playing. The deposit process is quick and easy, but the withdrawals take much longer even though it essentially goes through the same process. I would recommend it to a friend.
5 May 2026
Reply from Betwhale
Thanks for the feedback — glad you’re enjoying the experience and would recommend us.
Sorry to hear about the game resets and slower withdrawals. Game interruptions can sometimes be connection-related, but please contact support with details so we can look into it. Withdrawals do take longer due to additional security checks, but we’re always working to improve speed.
Appreciate you sharing this, it helps us improve.
Great 👍 service
25 April 2026
Reply from Betwhale
Hi there,
Thanks for the great feedback! We’re really happy to hear you’re enjoying the service. We’ll keep working to make your experience even better every time you play with us.
Withdrawal Pending for Weeks
Withdrawal Pending for Weeks – No Clear Resolution.
I requested a withdrawal of $1,414 on April 9, 2026, and it is still pending.
Initially, I was told withdrawals take 3–5 business days. This was later extended to 5–10 business days, and eventually up to 15 business days.
At one point, support even stated that the payout “should be done by tomorrow”, which did not happen.
I have received multiple conflicting explanations, including “high volume”, “processing checks”, and “escalation”, while also being told there are no issues with my account verification.
As of today, the withdrawal remains unpaid with no clear resolution.
Update – May 7, 2026:
BetWhale responded publicly stating that the issue would be escalated and that I would be contacted shortly.
However, several days have passed since that response, and I have not received any payment or any concrete update with a processing date.
I also contacted live support again today and received the same generic explanation — that the withdrawal is still in the billing queue due to high payout volume and that I should contact the billing department.
This has been repeated multiple times over the past weeks without any real progress.
My account has been confirmed as active and fully verified, so there are no verification or account-related issues preventing the payout.
As of today, my withdrawal request from April 9 is still pending.
I will update this review if the payment is actually processed.
Update – June 4, 2026:
BetWhale still has not paid my $1,414 withdrawal requested on April 9, 2026.
After sending a formal payment demand and waiting more than 48 hours, I received no response from Billing, Payments, or Compliance.
I contacted live support again. Support confirmed that my case is supposedly escalated to Billing, but they could not provide:
a billing ticket number;
a reference number;
the date the case was escalated;
an expected payment timeframe;
the reason why the payout has not been approved;
any Terms & Conditions clause justifying the continued hold;
any KYC/AML report number.
Support also stated they do not have access to those details and told me to keep waiting. The chat was then closed without any concrete resolution.
At this point, my withdrawal has been pending for more than 53 calendar days. The payout has not been denied, my account has been confirmed active and verified, and no additional documents have been requested.
I am still requesting one of the following from BetWhale: payment approval, written denial, or a formal hold reason with the applicable Terms & Conditions clause and KYC/AML report number.
I will update this review if the withdrawal is actually paid.
7 April 2026
Unprompted review
Reply from Betwhale
Hi there,
Thanks for sharing your experience, and we’re sorry for the frustration this situation has caused. We understand how concerning it is when timelines change and you’re left waiting without a clear resolution.
We’ve taken note of your withdrawal details and will escalate this internally for a full review to ensure we get you a clear and accurate update on the status.
Please rest assured your account is active and verified on our side, and we’re now focused on resolving this as quickly as possible. Our support team will be in direct contact with you shortly with the next update.
Normally this would be a 5 star rating...
Normally this would have been a 5 star rating from me because I absolutely love the Betwale experience. With all the different ways to win and all the really cool interactive incentives and free bonuses you are given from completing missions to picking who you think will win in sports matches. My personal favorite is the daily rewards from the ball drop or spinning the wheel!! On top of that is all the safe and quick ways to deposit money into your account, and it's just as safe to withdraw your winnings!! I've been playing with Betwale for over a year and a half and I truly love it!! The only reason it isn't gonna get 5 stars from me today is because I recently had a pretty frustrating experience with one of the support members while trying to figure out why I couldn't activate a free spin bonus I was giving by completing a mission. The member seemed like they didn't understand what I was explaining to them and then started trying to say things that you could plainly see were not right at all and was no help at all. On top of that it took about 40 minutes of this waiting around for a response for 6 minutes here, and 5 minutes there. And in the end I was still not able to use my free spins and the support member didn't even offer me anything for the inconvenience like I've been offered in the past. I was pretty upset and irritated by the end because I play a pretty good amount of money with Betwale and it really made me think about not playing with Betwale anymore... But I'm not gonna give up on the Betwale team yet. I'm gonna keep playing and hope that was just a one-off incident for now. So I definitely still do recommend playing with Betwale to anyone who likes to bet, play, or just try your luck and see what happens. Good luck!!
28 April 2026
Reply from Betwhale
Hi there,
Thanks a lot for such detailed feedback and for being part of the BetWhale community for over a year and a half, we really appreciate your support and the fact you enjoy the missions, rewards, and daily features like the wheel and ball drop. ⚡️
We’re really sorry to hear about your recent support experience and the frustration it caused, especially around your free spins mission reward. That’s not the level of service we aim to provide, and we understand how disappointing that must have been.
We’ve taken this on board and will review what happened with the support interaction and your bonus issue. If you haven’t already, please reach out again with your details so we can take another look and see what can be done for you.
We truly appreciate your honesty and loyalty, and we hope we can turn this around for you going forward. ⚽🎰
Best sports playbook world wide
Best sports playbook world wide, the whole team is outstanding.
27 April 2026
Reply from Betwhale
Hi there,
Thanks a lot! Great to hear you’re enjoying the BetWhale sports experience. The team puts a lot into building a strong sportsbook and delivering a solid betting environment, so this means a lot. ⚽🏀
We’ll keep pushing to make it even better for you.
Reply from Betwhale
Thanks so much for the 5⭐ review! 🙌 We’re really glad to hear you loved the customer service, that’s exactly what we aim for.
If you ever need anything, our team is always here to help. Enjoy the games and best of luck with your next win! 🎯
Reply from Betwhale
Thanks for the great review, glad you’re enjoying the games!
We hear you on the wins 👀 hopefully the next one is just around the corner. Stay in the action and good luck! 🍀
Still undecided
This site has good and bad. You can win a little time to time. If you withdraw to your bank it will take a month and they only pay $500.00 a transaction. Bitcoin payouts they refuse cash app. Shouldn't have to wait so long to get paid. Need a quicker and player friendly payout, not only to their advantage.
11 April 2026
Unprompted review
Reply from Betwhale
Thanks for taking the time to share your feedback, we really appreciate the balanced view.
We’re glad to hear you’ve had some wins, but we completely understand your concerns around payout times and limits. Withdrawal speed can vary depending on the method and verification checks, and we know how important it is for this process to feel fast and seamless.
Your input genuinely helps us improve, and we’d love the chance to turn your experience around, we’d love to see that 2-star review become a 5-star ⭐
If you’re open to it, please reach out to our support team so we can look into your account and assist further.
Good Casino but disappointed with Withdrawals
I turned $1,000 into around $7,000, and their signup promo is one of the best. Their sportsbook and casino are also pretty good.
The reason I’m leaving 2 stars instead of 5 is because of the withdrawal issues. I submitted a $2,500 crypto withdrawal request, but 5 business days later, only $500 was approved. I understand that their terms of service say they may reduce withdrawal amounts into smaller portions, but I still find this very frustrating. The other online casinos I’ve played at never had this in their terms, and my requested amounts were always approved.
It’s quite disappointing because I really enjoy playing here. If BetWhale is willing to help me get my withdrawals approved for the full requested amount, I will make sure to update this review to 5 stars. Until then, my review will remain at 2 stars.
6 April 2026
Unprompted review
Reply from Betwhale
Thank you for taking the time to share your experience, we’re really glad to hear you’ve been enjoying the sportsbook, casino, and our signup promotions.
We completely understand your frustration regarding the withdrawal process. While, as outlined in our Terms & Conditions, withdrawals may sometimes be processed in smaller portions, we know this can be disappointing, especially after a great win, so first of all, congratulations on that! 🎉
Please rest assured that all approved withdrawals are processed securely and in line with our policies. That said, we’d really like to take a closer look at your specific case and see if we can provide more clarity or assistance. We encourage you to reach out to our support team directly so we can review your request in detail.
We truly appreciate your feedback and hope we can improve your experience moving forward, and earn that 5-star update.
— The Betwhale Team
BetWhale WILL STEAL YOUR MONEY
BetWhale Terms of Service is written so they can steal your money at any time. Their TOS is very predatory and if a licensed US Casino ever had a Terms like BetWhale, they would be shutdown by the government immediately. That's why they are licensed somewhere that is not regulated. Do not deposit your money. BetWhale will steal your money.
1 April 2026
Unprompted review
Reply from Betwhale
We’re sorry to hear you feel this way, that’s certainly not our intention.
BetWhale operates under clear Terms of Service that are in place to ensure fair play and compliance. We do not “steal” player funds, and any account actions are based on these terms. If you’ve had a specific issue, we’d really like the chance to review it, please contact our support team with your details so we can investigate and assist.
This platform sucks always trash bonus…
This platform sucks always trash bonus on the free daily spins and the customer service sucks just as bad they are rude and do t know how to help in anyway
2 April 2026
Unprompted review
Reply from Betwhale
Thank you for your great review!
We’re really glad to hear you feel recognized as a valued player, that’s something we truly strive for. Building a strong relationship with our community and rewarding our players is a big part of the BetWhale experience.
If there’s ever anything more we can do for you, don’t hesitate to reach out, we’re always here to help.
Best regards,
The BetWhale Team
Horrible withdrawal experience
Horrible withdrawal experience. Don’t use this website. I had $500, kept getting my validation rejected. Ended up spending an additional 300, so did a 200 withdrawal, and still waiting over 3 days! Worst experience online gambling. Don’t do it!
31 March 2026
Unprompted review
Reply from Betwhale
Thanks for sharing your experience! We wanted to clarify a couple of things: your account validation wasn’t rejected — we just needed a few documents from you, and once you sent them over, your KYC was approved.
Your $200 withdrawal requested on March 27 is being processed based on business days, and today is the third business day, so it will be approved shortly.
We also noticed you actually won twice your deposit during your play, which is a nice highlight! We really appreciate your patience and hope your future experiences with us are much smoother.
Regards
The Betwhale Team
Reply from Betwhale
We’re sorry to hear that your experience hasn’t met your expectations. 😔
At BetWhale, we aim to provide fair gameplay across all our games, and all outcomes are determined randomly and transparently. We understand that luck can vary, and it can be frustrating when things don’t go your way.
If you’d like, our support team can review your account and help ensure you’re getting the most out of available bonuses, promotions, and game tips that may improve your experience.
We appreciate your feedback and hope to help turn things around for you.
Best regards,
The BetWhale Team
This place is a nightmare
They have sunk to a new low. I placed a bet late last year on a team to win March madness for this year. That team is now in the final 4. And betwhale just randomly refunded the bet without explanation. It was looking like I might win so they just voided the bat for no reason. Anyone posting a positive review of this place is lying. Get as far away far away from these scammers as you possibly can!!!!!
26 March 2026
Unprompted review
Reply from Betwhale
We’re really sorry to hear about your experience — we understand how frustrating this must feel, especially with a long-term bet involved.
At BetWhale, bets are only voided or refunded under specific circumstances, such as changes to event conditions, market grading rules, or compliance checks. This is never done arbitrarily, and certainly not based on a potential outcome.
We’d really like to look into this for you and provide a clear explanation. Please reach out to our support team with your account details and bet information so we can review the case in full.
We appreciate you bringing this to our attention and hope we can resolve it for you as quickly as possible.
Best regards,
The BetWhale Team
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