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Betwhale Reviews 

472
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 270 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant difficulties and delays when trying to withdraw their funds, often waiting for weeks or even months to receive payouts. Some people also experienced issues with reduced withdrawal amounts or not receiving their full winnings, leading to frustration. Reviewers frequently noted that depositing money was easy, but the process for withdrawing funds was often complicated and slow. Conversely, some people were satisfied with the customer service, describing it as helpful, friendly, and quick to respond. A few other people also felt that the website offered a good variety of games and operated smoothly, even during peak times.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with many customers reporting that while depositing funds... See more

Website

Customers consistently note ambiguous experiences with the website, with some reviewers praising its... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing frustration over... See more

Response time

People report ambiguous experiences with response times, with some customers praising the quick and friendly... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting significant delays and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I don't like the bonus games because of the roll over, and your restricted from some of the games, I love all the different games to choose from. I like the chat box also it helps me understand the di... See more

Rated 3 out of 5 stars

A lot better then most of the online slots I’ve played haven’t won anything to withdraw yet but I also haven’t put much into this website yet games run smooth I also play on betus id choose this websi... See more

Company replied

Rated 3 out of 5 stars

I honestly love betwhale. The game selection is phenomenal, they have daily bonuses for depositors and random little bonuses they send out. Unfortunately, I have yet to receive a withdrawal that I req... See more

Company replied

Rated 3 out of 5 stars

Overall, I like the experience but the games often resets on its own while I’m in the middle playing. The deposit process is quick and easy, but the withdrawals take much longer even though it essent... See more

Company replied



Contact info

2.7

Poor

TrustScore 2.5 out of 5

472 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

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2.7

All reviews

(472)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great site, would love to see more free spins bonuses but otherwise good site.

28 March 2026
Betwhale logo

Reply from Betwhale

Thank you for the great review! 🙌

We’re really glad you’re enjoying your experience with BetWhale. And we hear you on the free spins, that’s definitely something we’re always looking to expand and improve! 🎰

Keep an eye out, as we regularly run new promotions and offers that might be just what you’re looking for 👀

Thanks again for your feedback and support!

Best regards,
The BetWhale Team

Rated 5 out of 5 stars

Great customer service!

Always quick and helpful!

25 March 2026
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Reply from Betwhale

Thank you for your great feedback!

We’re delighted to hear that you’ve had a positive experience with our customer support team. Providing quick and helpful assistance is something we take great pride in.

If there’s ever anything you need, don’t hesitate to reach out, we’re always here to help.

Best regards,
The BetWhale Team

Rated 5 out of 5 stars

Great sports betting experience

Great sports betting experience! The website is easy to navigate, the odds are competitive, and everything runs smoothly. What really stands out is the bonuses — they regularly offer great promotions, free bets, and generous rewards for players.

I also appreciate how quickly bonuses are credited and how clear the terms are. It feels like they truly value their users and keep things exciting with new offers.

Overall, a very reliable and enjoyable platform. Highly recommended for anyone who enjoys sports betting!

Bundesfan

12 March 2026
Unprompted review
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Reply from Betwhale

Hi Bundesfan,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the platform, especially the ease of navigation, competitive odds, and smooth overall experience.

It’s great to know that our bonuses and promotions are hitting the mark for you — we work hard to keep things exciting and rewarding, so your feedback really means a lot. We’re also glad you’ve found our terms clear and the bonus crediting quick and hassle-free.

We truly appreciate your recommendation and support. If there’s ever anything we can do to make your experience even better, feel free to reach out.

Best regards,
The Betwhale Team

Rated 1 out of 5 stars

Unauthorized transactions

Every time I log into this website I get unauthorized transactions $1.35 from “Facebook ads.” I emailed Betwhale and requested they delete my profile and anything associated with me. I’ve had to file two fraud claims because of them. Plus it took them weeks to pay me and you can’t even withdrawal unless it’s at least $150. And they couldn’t withdrawal $600 at one time so not only did I have to wait forever but I also had to get it in two separate transactions. Stupid.

12 March 2026
Unprompted review
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Reply from Betwhale

We’re really sorry to hear about your experience, this sounds frustrating and understandably concerning.

We’d like to clarify that Betwhale does not run any Facebook ads that would result in charges to a user’s personal account. Any “Facebook ads” transactions appearing on your statement are not connected to our platform, and we strongly recommend contacting your bank or card provider (as you’ve done) to investigate further and secure your account.

Regarding your withdrawal concerns, we understand how delays and split payments can be inconvenient. Withdrawal processing times and limits can vary depending on the payment method and security checks, but we appreciate your feedback and will continue working to improve this experience.

We also take requests like account closure and data deletion seriously. If this hasn’t yet been fully resolved, please reach out again with your account details so we can prioritize and ensure everything is handled properly.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

So far, so good!

Their site is quick, functional, and easy to use. They promptly communicated with me during my account verification and my first withdrawal. Total withdrawal time was about 5 days. Would recommend!

Edit: I've had multiple withdrawals without any problems!

7 March 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thank you for the great review! We're happy to hear that you found the platform fast and easy to use, and that our team could assist you smoothly during verification and your first withdrawal.

Providing clear communication and reliable payouts is very important to us, so it's great to know your experience reflected that.

We truly appreciate the recommendation and look forward to having you with us!

— The Betwhale Team

Rated 1 out of 5 stars

Company doesn’t let u withdraw money

Company doesn’t let u withdraw money. Advertised fast withdrawals and won’t let you get the money out, absolutely disgusting

7 March 2026
Unprompted review
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Reply from Betwhale

We’re sorry to hear about your frustration and appreciate you bringing this to our attention.

BetWhale does not restrict legitimate withdrawals, and all payouts are processed according to our verification and security procedures. In some cases, withdrawals may take longer if additional account verification or security checks are required to ensure the safety of our players and their funds.

We’d really like to look into this for you and help resolve the issue as quickly as possible. Please reach out to our support team via live chat or email with your account details so we can review your case directly.

Your experience is important to us, and we’re here to help.

— The BetWhale Team

Rated 5 out of 5 stars

Great experience and support

My experience has been BetWhale.ag has been great. I have been with them for over a year with many deposits and payouts via Bitcoin. They have an easy-to-use platform with tons of markets to wager on. For me, it’s been reliable and trustworthy. Customer service is top-notch — responsive, honest, courteous, and professional. I always have tons of questions, and they’re consistently there to answer them any time of day or night. Highly recommend.

5 March 2026
Unprompted review
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Reply from Betwhale

We really appreciate you sharing your experience! It’s great to hear that BetWhale has been a reliable platform for you over the past year, especially with your Bitcoin deposits and payouts.

Our team works hard to provide a wide range of markets and a smooth betting experience, so it’s fantastic to know that’s been reflected in your time with us. Your kind words about our support team mean a lot as well — they’re always happy to help.

Thanks again for the recommendation!

— Team BetWhale 🐋

Rated 1 out of 5 stars

Biggest scam website I have ever used

Biggest scam website I have ever used. They will take your money and come up with bullshit to keep it. DO NOT, I repeat, DO NOT USE THIS SITE. This is what they sent me. I have NEVER reversed a deposit. NEVER! This is the email they sent me:

"At the moment, we are unable to process this withdrawal due to an ongoing matter related to reversed deposits totaling $4,100 on your account.

In order for us to proceed with your pending withdrawal and any future withdrawal requests, the reversed deposit balance will need to be resolved. This can be done in one of the following ways:

Making a deposit in the total amount of the reversed transactions ($4,100), or allowing us to deduct the $150 withdrawal amount from the total outstanding balance, which would be applied toward the reversed deposits."

Deposit $4,100? I never even deposited $1,000 and they want me to deposit $4,000? HAH scam scam scam

1 March 2026
Unprompted review
Rated 5 out of 5 stars

recommended

recommended

20 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thank you for the recommendation! We’re thrilled you’re enjoying your experience with Betwhale. Wishing you more wins ahead 🐳

Rated 5 out of 5 stars

Good wins

Good wins, good payout

20 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Great to hear you’re getting good wins and smooth payouts! Thanks for playing with Betwhale — we appreciate the support 💰

Rated 4 out of 5 stars

They.give great bonuses daily but the…

They.give great bonuses daily but the depositing can get confusing and often verifying myself.

18 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thank you for the feedback! We’re glad you enjoy the daily bonuses. We’re always working to make the deposit and verification process smoother while keeping your account secure 🐳

Rated 5 out of 5 stars

Great experience

Great experience

18 February 2026
Unprompted review
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Reply from Betwhale

Thanks for sharing your great experience! We hope to keep delivering more exciting moments for you 🎰

Rated 4 out of 5 stars

Great game

Fast and easy payouts I love the variety of slot games and the customer service is 100 percent helpful and great 👍

18 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Really happy to hear you’re enjoying the games, payouts, and customer service! Thanks for playing with Betwhale and sharing your experience

Rated 4 out of 5 stars

I love how there are free spins with no…

I love how there are free spins with no deposit. I suggest you provide free chips if you don't already.

18 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thanks for the suggestion! We’re always looking for ways to add value for players, including bonus opportunities like free spins and other rewards 🙌

Rated 3 out of 5 stars

I honestly love betwhale

I honestly love betwhale. The game selection is phenomenal, they have daily bonuses for depositors and random little bonuses they send out. Unfortunately, I have yet to receive a withdrawal that I requested so that’s why it’s gotten a three star rating and up until now I was really enjoying playing. I will come back and re-review once I get my first bigger withdrawal successfully. Just hard to trust a site when any other casino online I’ve played is a fast withdrawal not 3 to 5 business days and then no explanation when it’s past that.

17 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Hi there,

Thank you so much for the kind words about our game selection and bonuses — we truly appreciate that!

We completely understand your concerns regarding withdrawals. Standard processing times are typically 3–5 business days once approved, though in some cases additional verification or payment provider timelines can extend this slightly. We agree that clear communication is key, and we’re sorry if that wasn’t your experience.

If you’re currently waiting on a withdrawal, please contact our Support Team so we can check the status and provide a detailed update. We’d love the opportunity to turn this into a full 5-star experience for you.

Thank you again for playing with Betwhale — we hope to welcome you back soon.

— The Betwhale Team

Rated 4 out of 5 stars

Fun casino

Fun casino. Although I have never won at this casino, I love the selection of games.

17 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Glad you’re enjoying the games and overall experience! We appreciate your feedback 💰

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