Bewakoof Reviews 164

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful, unresponsive, and difficult to reach a real person. They also encountered significant issues with products, including poor quality, faded colors, and items not matching website descriptions. Customers frequently reported problems with their orders, such as incomplete deliveries, wrong items, and orders not arriving on time. The delivery service was often criticized for being unreliable, slow, and having issues with pickup for returns. Conversely, some people were satisfied, praising the quirky prints, timely delivery, and smooth return processes, noting that products matched website descriptions and were of good quality for everyday wear.

What people talk about most

Product

Clients express significant dissatisfaction with products, citing issues such as faded colors after only a... See more

Order

Reviewers highlight negative aspects of order, with many expressing significant dissatisfaction and advising... See more

Customer service

Reviewers consistently express extreme dissatisfaction with customer service, citing pathetic responses,... See more

Delivery service

Customers consistently note negative experiences with delivery service, frequently reporting significant... See more

Response time

Customers had negative experiences with response time, often reporting poor and pathetic responses from... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bhut he ghtiya service hai refund wapes ni karte hai cheater hai bat karne pe koi reply ni very bad management😡😡😡😡 customer ka paisa kha jate hai meri request hai sablogo se koi v is site ka use n... See more

Rated 1 out of 5 stars

Sorry I also don't want to waste one start also that kind of services are provided by bewakoof team and their delivery partners. Since 19th Nov we are trying to connect with them but not getting pro... See more

Rated 1 out of 5 stars

Very worst company till now, I have returned the product but after 6 days even did not get refund back. Customer care service is so worst and whenever I asking they just saying U will get your refu... See more


Company details

  1. Youth Clothing Shop

Information provided by various external sources

Designing & delivering creative, distinctive fashion for the trendy, contemporary Indian since 2012.


Contact info

1.2

Bad

TrustScore 1 out of 5

164 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have ordered a package and the…

I have ordered a package and the delivery date is on 3rd of January and i still haven't recieved anything, it's taking more than 2 week, Moreover the tracking order Id is still on transit on West Bengal i think there is an issue with my order and your company.

2 January 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a prepaid order of 1299..they…

I ordered a prepaid order of 1299..they cancelled the product and ordered a new one to address i don't know.i complained ..in email and they blocked my account.the link they gave for bank details not working...cod orders i never faced this...cod is fine but prepaid...they r cheaters

3 December 2022
Unprompted review
Rated 1 out of 5 stars

Horrible experience i faced from…

Horrible experience i faced from pathetic customer service of bewakoof.com. I ordered for a product on 30.10.22 at 8 am. It showed to deliver by 05.11.22 however till 06.11.22 12.40pm it is still showing "preparing your order, yet to be shipped". It was supposed to be a birthday gift. Now when i want to cancel my order they are not even letting me do that.

6 November 2022
Unprompted review
Rated 1 out of 5 stars

I ordered my parcel frm bewakoof.com…

I ordered my parcel frm bewakoof.com website and they think we are bewakoof its been 4 days my parcel reached to bhiwandi hub and still intransit I email them they escalate my query but still its in intransit , Xpress courier its the worst ever customer care busy all the time won't able to connect its my prepaid shipment not even a half star will give very very poor service if any senior management hv acess to this plssssss improve ur service will not recommend this to any one for shopping

Amazon is far better than u they deliver before time door to door services my all parcel deliver smoothly but this pathetic website bewakoof.com its waste of time and waste of money the customer agent Sourav is communicating with me via email but as usual no action taken
Bewakoof team u lost one customer today
Thank u fr ur kind gesture

15 October 2022
Unprompted review
Rated 5 out of 5 stars

Shop with confidence @ Bewakoof.com

Yes, it is safe to buy from Bewakoof.com. I have been buying and shopping from this site for some years now. I recently bought one jogger for Rs. 999 and a Mobile cover for Rs. 449 I am totally satisfied with the service they provide, their products are of excellent quality and their prices are reasonable, It's completely worth it. I have never faced any issues with delivery or exchange from them, so it is 100% safe to shop from Bewakoof.com. Go for it. Keep Shopping.

27 September 2022
Unprompted review
Rated 1 out of 5 stars

DUM CUSTOMER SUPPORT / THIEF DELIVERY PARTNER / PURELY BELOW DIGNITY CUSTOMER SERVICE

To cut the story short, this bewafoof people has just not delivered my parcel. And just because their delivery partner has updated parcel as delivered. They are no even listening to my issues. They just simply read and did little time pass and closed the ticket saying we are happy to serve you in future and your parcel was delivered. I mean i think illiterate people are kept for job.

I SAID MY PARCEL IS SHOWING DELIVERED BUT I DID NOT RECEIVE IT.

They cant understand this statement.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

The Quirkiest Store Ever!

I have been using Bewakoof products since I was in college and I haven't stopped since because of their relevant designs and the pocket friendly nature!

6 April 2022
Unprompted review
Rated 1 out of 5 stars

Not even worth of posting one star

Not even worth of posting one star. Not having amy customer support number. Not responding properly on support emails. Closes your issue ticket as soon as they respond you back even if the issue is resolved. No refunds on return items, I was following up from last few weeks on support mail. Irritating mails for rate the product (almost 5-7 mails an hour) which product I already returned, I could not unsubscribe to these mails either.

30 March 2022
Unprompted review
Rated 1 out of 5 stars

Using bewakoof.com has prooven to be a…

Using bewakoof.com has prooven to be a great mistake from my end. I placed an order of nearly 2k on 2nd of July for a friend's birthday which was on 10th. I paid it online and kept waiting for my delivery. Surprisingly I am still waiting for it after almost a month. My products were never delivered to my location for 10-15 days and then it said that it was returned to the warehouse. I have written several mails regarding the issue to bewakoof support team getting many ticket no.s as response regarding which no one has ever contacted me and thet close the ticket just like that from their end. I pleaded, I argued, finally i threatened that i'll file a complaint against the firm, but even then bewakoof gave no damn to the issue i was facing. Till date i can see my order in warehouse and my money with you guys.
Dont you guys feel any shame??
Or it its all a scam and bewakoof.com is a fraud then its totally understandable 👍🏻

29 July 2021
Unprompted review
Rated 1 out of 5 stars

DON'T EVEN CONSIDER BUYING FROM THEM

I wouldn't even give them a single star. But there is no option here to give a 0, so.....
Don't order from Bewakoof.com, if you are reading this before you buy a product from them. And if you are here after purchasing a product from them, just like me, don't expect that you'll get your product. Lucky me, I would say, that I just bought one t-shirt worth 400 Rs. A lame reason for not delivering the product I get to read every other day, that too only after mailing them that I haven't received the product. Yes, you read it right, "mailing them" because they don't even have a helpline number, just an e-mail address, which they may or may not reply to, as per their convenience.

3 July 2021
Unprompted review
Rated 1 out of 5 stars

Froud company

They haven't delivered my order about 9000 rs. And in the app it is showing that they delivered the items.
Such a froud company...

8 April 2021
Unprompted review
Rated 1 out of 5 stars

Service is actually third class.

Service is actually third class.
Designs are cool, easily found but the delivery and their customer care service sucks a big time.
They don't have contact number.
Whsn you to chatbox, it will direct you in their way instead of your way.
Now a very happy customer. Still waiting for the delivery.

26 December 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a lower from Bewakoof and got…

I ordered a lower from Bewakoof and got wrong size. I asked them to get it picked, for which they asked me to self-ship. Despite repeated request, they did not get it picked. I somehow returned it on 7th Nov. ONe month gone and no REFUND Till Now!! No customer care phone no they have. Despite writing repeatedly, they have not resolved the issue
I

3 December 2020
Unprompted review
Rated 1 out of 5 stars

Product quality

I ordered floaters and the product i have received that was poorest quality on higher price.. And size is also not fit.. Bad experience.. I will Never buy from them..

14 November 2020
Unprompted review

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