Be Wiser Insurance Reviews 7,674

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive and fair pricing, often finding it to be the best value compared to other providers. The online experience is frequently highlighted as quick, easy, and straightforward, making the process of obtaining insurance simple and efficient. Many people also commend the excellent service received, noting the helpfulness and understanding of the staff. However, some customers also noted issues with customer service, particularly with automated systems making it difficult to speak to a person. A few other people also felt that the online portal was problematic, and some experienced unexpected fees or significant price increases upon renewal.

What people talk about most

Price

Customers consistently note positive experiences with price. Many reviewers found the prices to be great,... See more

User experience

Users describe positive interactions with the user experience. Many customers found the setup process quick... See more

Service

Customers had positive experiences with service. Many reviewers praised the efficiency and ease of setting up... See more

Website

Consumers generally find the website to be positive, highlighting its ease of use and navigation for setting... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some customers praise the brilliant and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hard work unfortunately, long story fir thus little box . Ok on seeing the reply and having spoken to a chap today ,I have had a little rethink . Issues : automated service to get to speak to s... See more

Company replied

Rated 5 out of 5 stars

You came up with the very best price along with the lowest excess for any company. Also if you required to purchase extras they were well explained and the different levels and costs. The only issue a... See more

Company replied

Rated 5 out of 5 stars

Once I picked the phone up & spoke to a human it was bliss & got sorted in a flash & hopefully my paper copy is on it way as I write. BUT, had a terrible time trying to log online for my documents, to... See more

Company replied

Rated 5 out of 5 stars

Finally found a company who has a great reputation and an excellent price for my old VFR750, and I have also taken out the RAC European breakdown cover. So many issues with firms refusing to take old... See more

Company replied


Company details

  1. #181 of 228 best companies in Insurance agency

Written by the company

We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Theses people are a nightmare please…

Theses people are a nightmare please avoid.
I cancelled my policy with them they were so hard to deal with

24 April 2026
Unprompted review
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thanks for taking the time to leave a review. I’m sorry to hear about the difficulties you faced with BeWiser. Your experience is important to us, and we want to ensure that any concerns are addressed properly.

If you would like to discuss this further or log a complaint, please reach out to our team via www.bewiser.co.uk/contact-us

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars

Easy to use.

24 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your kind feedback. We're delighted to hear that you found the process easy to use. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Chris @ BeWiser Insurance

Rated 4 out of 5 stars

Service

Service that helps

14 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for reaching out to us. We appreciate you taking the time to share your experience with Be Wiser.

If you require any assistance or have any questions regarding your insurance or other services, please don’t hesitate to let us know. We are here to help you every step of the way.

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars

Great guy on the phone

Great guy on the phone

22 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words! We're delighted to hear you had a great experience on the phone. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ BeWiser Insurance

Rated 4 out of 5 stars

I chose bewiser because not the…

I chose bewiser because not the cheapest but had what I needed but still a good price

14 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance


Thank you for your review. We're glad to hear that our offering met your needs while still providing good value. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

Very good worth the money and it…

Very good worth the money and it includes RAC

16 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words! We're delighted to hear that you found the service to be great value and that the inclusion of breakdown cover has been beneficial for you.

If you ever need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your kind feedback! We're delighted to hear that you found the process very simple. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your wonderful feedback! We're delighted to hear that you found the process straightforward and easy. Your 5*+ rating means a lot to us.

If you ever need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

very good thanks and competitive

The price was very good thanks

16 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your feedback! We're delighted to hear that you found the price very good. If there's anything else we can assist you with, please don't hesitate to reach out.

Kind regards,

Darren @ BeWiser Insurance

Rated 1 out of 5 stars

BEWARE!!

BEWARE!!! shocking. I was emailing to cancel this since the 30th March. They changed the finance company, so when I cancelled the old DD, the new finance company PREMFINA set up a DD even though I declined it and told them to cancel!! That must be illegal!!! How can they take money out of my accountwhen I declined the paperwork!! Then they are now hounding me and adding charges!!
When I rang BeWiser to cancel my policy they guy was very smug and gas lighting me, kept saying ' why didn't you call us' 'Why didn't you let us know' BECAUSE I DIDN'T AGREE TO NEW AGREEMENT AND DECLINED THE FINANCE. I am sure that would be fed back??? Maybe they could contact me instead of sending threatening emails and adding charges?????
Also my renewal was double the previous year, and I have had now claims!

17 April 2026
Unprompted review
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for reaching out and sharing your concerns. I’m very sorry to hear about the difficulties you’ve experienced with the direct debit setup and the communication with Be Wiser.

I understand how frustrating this situation must be, especially since you requested to cancel your policy back on March 30th and yet the new finance company has set up a direct debit without your consent

If you have taken alternative insurance from the renewal date we may be able to remove the charges applied. Please contact out office if you wish to discuss this further or log a complaint. We can be contacted via www.bewiser.co.uk/contact-us

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars

The price quoted through mcn compare…

The price quoted through mcn compare was too good to miss, it was easy to set up online with no problems.

15 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your kind feedback. We're delighted to hear that you found the price unbeatable and that the online setup process was smooth and easy. At BeWiser, we strive to make things simple and affordable for our customers.

If you have any questions or need further assistance, please don't hesitate to get in touch.

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars

The staff member was really helpful and…

The staff member was really helpful and patient. Very nice lady.

15 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words. We're delighted to hear that our team member was helpful and patient during your interaction. We’ll be sure to pass on your compliments to the lovely lady who assisted you.

If you need any further assistance, please don’t hesitate to reach out.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

great price

Quick and easy set up, add extra options, great price 100%

22 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your fantastic feedback! We're delighted to hear that you found the set-up quick and easy, enjoyed adding extra options, and felt the price was great.

If you ever need any further assistance or have questions about your, please don't hesitate to get in touch.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

Friendly staff.

18 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your positive feedback! We're pleased to know our team made your experience a friendly one. If you need any further assistance with your Be Wiser cover, feel free to reach out anytime.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

Great value

Great value

14 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thanks so much for your feedback! We're pleased to know you found great value with Be Wiser.

If there's anything else you need or any questions you have, just let us know.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

Brilliant prices

Brilliant prices

14 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your positive feedback! We're pleased to know that you appreciate our competitive prices. If there's anything else we can help you with, please feel free to get in touch.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

FoEasy bike insurancer a start it was cheaper than…

For a start it was cheaper than anything else that I had found ,the lady I delta with was.very helpful and was able to satisfy all my requirements

14 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you very much for your review. We're delighted to hear that you found our prices competitive and that our team was able to assist you effectively. If you have any further questions or need any more help, please don't hesitate to get in touch.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

Berry helpful thankyou so much

Berry helpful thankyou so much

12 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words! We're glad we could be of assistance. If you need any further help, please don't hesitate to reach out.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

Easy website to use

Easy website to use. Good quote and easy payment. Excellent.

21 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you very much for your kind feedback. We're delighted to hear that you found our website easy to use and the payment process straightforward.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ BeWiser Insurance

Rated 5 out of 5 stars

Good communication with your person…

Good communication with your person dealing with my insurance.Good price.Thanks

21 April 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your positive feedback. We're delighted to hear that you had good communication and found a great price on your insurance.

If you ever need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ BeWiser Insurance

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