Hard work unfortunately, long story fir thus little box . Ok on seeing the reply and having spoken to a chap today ,I have had a little rethink . Issues : automated service to get to speak to s... See more
Company replied
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Review summary
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You came up with the very best price along with the lowest excess for any company. Also if you required to purchase extras they were well explained and the different levels and costs. The only issue a... See more
Company replied
Once I picked the phone up & spoke to a human it was bliss & got sorted in a flash & hopefully my paper copy is on it way as I write. BUT, had a terrible time trying to log online for my documents, to... See more
Company replied
Finally found a company who has a great reputation and an excellent price for my old VFR750, and I have also taken out the RAC European breakdown cover. So many issues with firms refusing to take old... See more
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Company details
- #181 of 228 best companies in Insurance agency
Written by the company
We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.
Contact info
Embankment West Tower, 101 Cathedral Approach, Salford M3 7FB United Kingdom, M3 7FB, United Kingdom
- Customer.care@bewiser.co.uk
- bewiser.co.uk
4.4
Excellent
8K reviews
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Reply from Be Wiser Insurance
Thanks so much for your feedback! We're glad everything was straightforward for you. If you have any questions or need help with your policy, we're here to assist.
Kind regards,
Darren @ BeWiser Insurance
Good price with good amount of add ons…
Good price with good amount of add ons as part of the insurance offer
16 April 2026
Reply from Be Wiser Insurance
Thank you for sharing your positive experience with us! We're glad the policy met your expectations both in price and the included add-ons. If there's anything else you need or any questions you have, feel free to get in touch.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your review. We're pleased to know you feel the policy offers good value for the price. If you have any questions about your coverage, please don't hesitate to get in touch.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thanks so much for your feedback! We're thrilled to know you're happy with your cover and pricing. If there's anything else we can help with, please don't hesitate to get in touch.
Kind regards,
Darren @ BeWiser Insurance
Brilliant customer service
Brilliant customer service. Easy to use app. Not the cheapest however the customer service is worth a little more than saving £20! So thank you
16 April 2026
Reply from Be Wiser Insurance
Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our customer service brilliant and the app easy to use. We really appreciate you recognizing the value in our service beyond just the price.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Car Insurance
Once I picked the phone up & spoke to a human it was bliss & got sorted in a flash & hopefully my paper copy is on it way as I write. BUT, had a terrible time trying to log online for my documents, toing & frowing with chat box & no matter what we did we couldn't get me online for some reason
16 April 2026
Reply from Be Wiser Insurance
Thank you for sharing your experience. I’m sorry you had such difficulties logging in online. We're pleased that once you reached the team, things were resolved quickly, and I hope your paper copy arrives soon.
If you have any queries regarding your policy, please feel free to reach out.
Kind regards,
Darren @ BeWiser Insurance
Phone number is dead
Phone number is dead. Too many hoops to jump through after paying for policy . (Photos to send )
6 April 2026
Reply from Be Wiser Insurance
Thank you for reaching out and sharing your concern. I'm sorry to hear that you've had trouble with the phone number and found the process difficult after paying for your policy. We are aware of the phone line issue and our team are working hard to resolve this as soon as possible.
I Have reviewed your policy and can see you have spoken to our team today, but if you require further assistance we have a live chat function which can be accessed via www.bewiser.co.uk/contact-us
Kind regards,
Chris @ BeWiser Insurance
I was able to renew my insurance very…
I was able to renew my insurance very very quickly and it was a reasonable price
13 April 2026
Reply from Be Wiser Insurance
Thank you for sharing your positive experience. We're delighted to hear that you found the renewal process quick and that the price was reasonable. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your feedback! We're delighted to hear that you found our pricing very competitive. At BeWiser, we strive to offer great value to our customers.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
The price was good and easy to contact…
The price was good and easy to contact the team.
15 April 2026
Reply from Be Wiser Insurance
Thank you very much for your positive feedback! We're delighted to hear that you found the price good and that our team was easy to contact.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Simple and easy to do
8 April 2026
Reply from Be Wiser Insurance
Thank you for your feedback! We're delighted to hear that you found the process simple and easy to do. If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your kind feedback. I'm glad to hear that Emma was very helpful and that everything went smoothly with your experience.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
So easy from start to finish
14 April 2026
Reply from Be Wiser Insurance
Thank you for your review! We're delighted to hear that your experience with us was so easy from start to finish. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your review and for taking the time to share your experience with us. We're delighted to hear that you found our service very easy and straightforward to use.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your positive feedback. We're pleased to know you found the price great and the setup straightforward.
If there's anything else you need or any way we can assist you further, please feel free to reach out.
Kind regards,
Darren @ BeWiser Insurance
very inpreesive
13 April 2026
Reply from Be Wiser Insurance
Thank you for your review! We're delighted to hear that you’re impressed. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Darren @ BeWiser Insurance
Brought online not the cheapest on…
Brought online not the cheapest on offer but gave me everything I wanted without having to add extras
7 April 2026
Reply from Be Wiser Insurance
Thank you for sharing your experience with us. We're glad to hear that our online service provided everything you wanted without the need to add extras, even if it wasn't the cheapest option. We aim to offer tailored solutions that best meet our customers' needs, and your feedback is valuable in helping us maintain that standard.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your review! We're delighted to hear that you find our service helpful in searching for the best deals. We always aim to make things easier for our customers, and your feedback means a lot to us.
If you ever need any further assistance or have questions, feel free to reach out.
Kind regards,
Darren @ BeWiser Insurance
I took out a policy that hasn’t even…
I took out a policy that hasn’t even started yet (due to begin on 25/04/2026), and they suddenly increased the price because of an alleged incident with a previous insurer that is still under investigation. I explained clearly that I have not been involved in any confirmed accident, but they refused to listen.
When I asked to cancel, I was told I would have to pay a £40 cancellation fee even though the policy hasn’t started. On top of that, the customer service was extremely rude and unprofessional, which made the situation even worse.
Overall, very unfair treatment, poor communication, and disappointing customer service. I would not recommend Be Wiser Insurance to anyone.
14 April 2026
Unprompted review
Reply from Be Wiser Insurance
Thank you for reaching out and sharing your concerns regarding your upcoming policy with Be Wiser. I understand your frustration about the price increase related to an alleged incident under investigation, and I apologize for any inconvenience this has caused.
Please be assured that we take such matters seriously and aim to ensure all information is accurate before adjusting premiums. Regarding the service fee, we confirm prior to the policy being accepted this is a non refundable service fee which cover the cost of us administering the policy, but I appreciate this doesn't make it any less frustrating for you.
If you wish to discuss this further or log a complaint, please reach out to our team via www.bewiser.co.uk/contact-us
Kind regards,
Chris @ BeWiser Insurance
Reply from Be Wiser Insurance
Thanks for your feedback! We're glad the insurance was quick and the price worked for you. If you need any help, just let us know.
Kind regards,
Darren @ BeWiser Insurance
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