Beyond Merchant Capital Reviews 

60
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It was wonderful experience with Beyond Merchant Capital. Especially, Josh, Alissa and Rita. You guys are legend. Helped me out with funds when the business was slowed down. Repayments option was supe... See more

Company replied

Rated 5 out of 5 stars

Second time we have use beyond merchant Amazing service ! Quickly process we receive the funds instant!! Plus Erin is amazing !! Cause of the funds we have revamped grown as a business Thank you... See more

Company replied

Rated 5 out of 5 stars

The process was fast, easy and simple. Staff was easy to contact and quick in giving us a response. Would definitely recommended this to whom ever is looking for some capital into their business.

Company replied

Rated 5 out of 5 stars

Dealt with Matt, couldn't have been happier. Great communicator, solutions focussed, even putting in calls to the CEO on my behalf when I requested something that was outside their policy. No hidden r... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

The founders of Beyond Merchant Capital have extensive lending experience in the lending industry, having founded successful businesses in several other countries. Beyond Merchant Capital’s shareholders include Merchant Capital who in turn are backed by Capricorn Capital Group and RMI Holdings Ltd. The Capricorn Group is associated with the broader Yellowwoods Group, which includes Hollard Insurance (In Australia: Real, Guardian, Woolworths, MediBank, RSPCA, AUSURE among others). The investment group, RMI, has underlying investments including MMI, Discovery Holdings and OUTsurance (In Australia Youi Insurance). The culmination of our partnership with Merchant Capital, Capricorn Capital and RMI Holdings has created a team with extensive experience, knowledge base, and innovation in the Fintech arena.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.7

All reviews

(60)

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Rated 1 out of 5 stars

Lied completely about their product

Lied completely about their product. I asked for a product that could accommodate a $500 pw repayment over 2 years. The salesperson intimated that with the flexible repayment schedule that was possible. After documents signed it became clear that this was just a lie and the debilitating repayments have been a major contributor to the demise of my business.

13 July 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

Hi Patrick,

At Beyond Merchant Capital we are always striving to improve our customer experience and always appreciate valuable feedback.
As a vital supporter of Australian Small Businesses it is our mission to support our clients, be agile around their needs and most importantly listen.
In order for us to assist you and provide you with the outstanding level of service and accountability we hold ourselves to, a Lending Specialist will be in contact with you within the next 2 hours.
We look forward to providing you with all the answers to your questions in order to continue to provide you with the fantastic Beyond Merchant Capital service we’re proud of!

Kind regards,

Nick Cantor
Head of Customer Experience

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Josh your champion
Worked very hard and achieved everything I expected
Definitely recommend

9 July 2019
Unprompted review
Rated 5 out of 5 stars

Thank you.

Thank you.
Josh has been fantastic with his service.
Would recommend Beyond to anyone that needs Business finance.
Wayne

14 June 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

Hi Wayne,
Thank you so much for the recommendation! What a great way to finish the week.
We'll pass on your comments about Josh. He's one of our best.
Have a great weekend.

Rated 5 out of 5 stars

The process was fast

The process was fast, easy and simple. Staff was easy to contact and quick in giving us a response. Would definitely recommended this to whom ever is looking for some capital into their business.

12 June 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

We started this company to address the delays businesses faced in accessing working capital. Your comments are proof we've filled that need! We are working on making our processes even faster, and looking to provide more services this year. Thank you for choosing BMC to partner in the growth of your business. We're so happy to have you on board Jean!

Rated 5 out of 5 stars

Amazing service

Amazing service. Erin kept me informed at all times. The service was far more efficient than my bank.

11 June 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

Thank you, Linda.
Erin and the team are grateful for your review, and our CEO is very pleased you found us efficient!
We are glad to be of service.

Rated 5 out of 5 stars

When you are in business and unexpected…

When you are in business and unexpected costs arise like broken equipment or installing outdoor alfresco umbrellas and the cash is just not there Beyond merchant has helped , instantly on a number of occasions

9 June 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

Hi Graham and Robyn, Rita and Rogan send their regards and the whole team thanks you, We've been partnering for a while now, and love seeing your business grow!

Rated 5 out of 5 stars

Easy and fast

Thank you for your support to pir business. I found staff very helpful with all of pur question about the contract.

31 May 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

We are delighted to have you on board Hoang, and always happy to help.

Rated 5 out of 5 stars

Great Service

It was a great experience dealing with Beyond Merchant Capital. They provided me with excellent service with a range of flexible options suited to my business.

30 May 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

It was a great experience serving you Steven!
Thank you for reviewing us.

Rated 5 out of 5 stars

Great customer services

Joshua was very helpful during the process, answering all my questions very patiently.

I highly recommend

30 May 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

Hi Nina,
Joshua and the team are grateful for your kind words!
Thank you for making our day. We're glad to be of service.

Rated 4 out of 5 stars

I found that they were very helpful and…

I found that they were very helpful and happy to do business with them.

27 May 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

Hi Jackie,
Thank you so much for taking the time to comment on our service! We really appreciate the kind words. We'd love to hear what we could have done better to provide 5-star service. Please send your suggestions for improvement to feedback@beyondinc.com.au.

Rated 5 out of 5 stars

Second time we have use beyond merchant…

Second time we have use beyond merchant
Amazing service ! Quickly process we receive the funds instant!! Plus Erin is amazing !!
Cause of the funds we have revamped grown as a business
Thank you beyond capital

21 May 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

Erin and the team thank you for partnering with Beyond Merchant Capital.
As James Cash Penny said: “Growth is never by mere chance; it is the result of forces working together.”
Your cafe is looking great! Let's keep the good times growing.

Rated 5 out of 5 stars

Beyond Merchant Capital was Beyond…

Beyond Merchant Capital was Beyond belief. You saved my business & me. Thankyou so much for helping small businesses by making repayments affordable. Thankyou 😃😃😃😃

21 May 2019
Unprompted review
Beyond Merchant Capital logo

Reply from Beyond Merchant Capital

We are delighted to help. You have such a broad range of goods, plants and adorable animals. We have never seen anything like it and excited to see what you add next!
The whole team is cheering you on Susan.

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