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BFT Logistik Reviews 10,045

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TrustScore 4 out of 5

3.8

Logistics service
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Rated 5 out of 5 stars

Arhmenaltså Sikke en fin service. Vores 2 store pakker med cykler ankom tidligt i det aftalte tidsrum. Der blev sms'et og sørme ozz ringet om ankomst. Keep up the good work Ali

Rated 5 out of 5 stars

Got informed well in advance when it was coming, also received a call 3 minutes before the arrival, and the carrier helped me carry my package even. Thanks for the help!!! Great service!

Rated 5 out of 5 stars

Super fin levering. Fik et tidsrum for levering (4 timers interval), sms en halv time før og opkald da de var her :-)

Rated 2 out of 5 stars

I had a bench delivered. First they did not answer when I asked to shift my delivery date. Then on the delivery date they cancelled the delivery. For several days they did not tell my why they cancell... See more

Company replied

Company details

  1. Logistics service
  2. Courier and Delivery Service
  3. Courier service
  4. Shipping and postal service
  5. Transportation service

Written by the company

Vi leverer til over 500.000 kunder hvert år, med 1 og 2 mands betjente biler

Contact info

3.8

Great

TrustScore 4 out of 5

10k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

God service og kommunikation!

I wasn’t at home at the time of delivery, but the driver, Ali Mo, called me and not only ensured to deliver to the right place , but also thought ahead and put the packages under the roofed part of the entrance to shelter them from the upcoming rain. Good experience!

2 June 2022
Unprompted review
Rated 5 out of 5 stars

On time, good condition, no nonsense delivery

BFT Logistik provided me with updated information on the package location and delivery time throughout the process. The package was delivered in good condition to my designated drop-off point and inside the communicates time frames. Although I wasn't there to personally receive the package, it was neatly packed at the specified location. Good service! Thank you.

2 June 2022
Unprompted review
Rated 1 out of 5 stars

Unreliable courier, and inept customer service

BFT was the courier of choice for delivery of my balcony furnitures. Twice they confirmed 4 hour delivery time slots, and twice they gave late cancellation notice simply telling me to be available the day after. Notice per no-reply text message of course. It is super arrogant to assume that recipients can simply be available at their convenience, yet that is what you would have to be when BFT is the courier. Their customer service is inept and does nothing to rectify the situation at all. Much to improve on. The driver who delivered the goods 3rd time around was pleasant tho.

5 May 2022
Unprompted review
Rated 5 out of 5 stars

Perfect delivery

Perfect delivery. A call to say he was close, delivered on time, to the door and super polite. Great work Ali!

8 April 2022
Unprompted review

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