Our GLS driver is outstanding. He is friendly and engaging. He loves our black berries that our across from our door. He know us by name and engages when he delivers. It's almost like having your own... See more
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We live since nearly 6 years here in Denmark now and have had home but also pick up deliveries from GLS. As to today, we only can say positive things about them. Even more, at home deliveries we alway... See more
The delivery was on time, but the goods where placed in full public despite instruktions to stow them away in the garage. Correction: This delivery was spot on, I did not notice the date, and my mi... See more
Company replied
Had to call support to get my package, but it still arrived nonetheless, even outside usual delivery hours. Praises to the delivery driver for keeping a cool head
Company details
About GLS Denmark
Written by the company
Det, du sender og modtager, betyder noget. Det véd vi hos GLS.
Og er det vigtigt for dig, er det vigtigt for os.
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Contact info
Kokmose 3, 6000, Kolding, Denmark
- 76331111
- gls-group.eu/dk/da/home
GLS-appen gør dit liv lidt nemmere
4.6
Excellent
2m reviews
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det står ikke min navn i package
8 June 2026
Delivery fine and safe but…
Delivery fine and safe but unfortunately delivery took a day more than usual. Therefore only 4 stars.
8 June 2026
The stars go for the employee who…
The stars go for the employee who delived the pack. GLS is not quick
8 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor service
Unfortunately GLS does not inform you on what day it will arrive, only after delivery.
8 June 2026
Reply from GLS Denmark
Hi Yasaman 😊
Thank you for reaching out 🤗
We have an estimated deliverytime between 7 AM-16 PM on workdays 📦
If it's not possible for you to wait at home for the driver to arrive, I would recommend that you create a signature release authorization for your GLS parcels. You can do this at www.gls.dk/fuldmagt.
As an alternative you can order your parcel to be delivered directly to a ParcelShop nearby, so you can pick up the parcel when it is convenient for you 💙
I wish you a great day ☀️
Best regards
Anders D - Customer Service
Super levering :)
8 June 2026
Super fin service 🫡👍🏻tak
8 June 2026
Very good experience
8 June 2026
Reliable Delivery, but Tracking Could Be Improved
I have received several packages through GLS, and unfortunately, their tracking and delivery service is not very convenient.
Deliveries are typically made during normal working hours, when most people are not at home. In addition, GLS does not provide a specific delivery time window, so you often have to stay home all day waiting for your package.
Many other delivery companies now offer estimated delivery times and even allow customers to track the delivery vehicle on a map in real time. This makes it much easier to plan your day and be home only when the package is about to arrive.
GLS should improve its tracking system and offer more flexible delivery options. It would greatly enhance the customer experience.
27 May 2026
Reply from GLS Denmark
Hi Younes 😊
Thank you for reaching out 🤗
We have an estimated deliverytime between 7 AM-16 PM on workdays 📦
If it's not possible for you to wait at home for the driver to arrive, I would recommend that you create a signature release authorization for your GLS parcels. You can do this at www.gls.dk/fuldmagt.
As an alternative you can order your parcel to be delivered directly to a ParcelShop nearby, so you can pick up the parcel when it is convenient for you 💙
I wish you a great day ☀️
Best regards
Maja B - Customer Service
Our GLS driver is outstanding
Our GLS driver is outstanding. He is friendly and engaging. He loves our black berries that our across from our door. He know us by name and engages when he delivers. It's almost like having your own personal delivery man ;~)
8 June 2026
Why pakke shop
Everytime i expect to get a parcel delivered at my address, i got a message that it is delivered at the nearest pakke shop.
14 February 2026
Reply from GLS Denmark
Hi Hammad
Thank you for helping us improve 💙
I am sorry that the chosen ParcelShop has been a cause for an inconvenience.
I see your sender chose for your parcel to be delivered to this ParcelShop 📦
In case you expected otherwise, I advise for you to please contact your sender.
Have a great day ☀️
Best regards
Anders D - Customer Service
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