BidSpotter.co.uk Reviews 

309
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Asset Auctions are incompetent, Nigel tells more lies than Tom Pepper and will gladly lead you down the garden path for weeks. Items are not as described so it looks like you're getting a bargain unti... See more

Rated 5 out of 5 stars

As a hobbyist, Bidspotter opens the door and demystifies the world of industrial auctions. Everything is taken care of in one site. Finding the lots you want. Registering for the auctions. Automated... See more

Rated 5 out of 5 stars

We’ve been using BidSpotter for our online auctions and it’s been a solid platform for reaching a wide, serious buyer base. The system is reliable, bidding is transparent, and the timed auction format... See more

Company replied

Rated 1 out of 5 stars

Bidspotter has become a platform for scammers selling. They don't care as long as they get paid. It's like an eBay where they deliberately allows scammers to list items so they can get a commission.... See more

Company details

  1. Online auction services
  2. Online marketplace

Information provided by various external sources

Bid online at the Web's No.1 online auction site. 10,000+ live lots each day!


Contact info

2.1

Poor

TrustScore 2 out of 5

309 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 month

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2.1

All reviews

(309)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Unexpected authorisation

I loged onto the site and it told me I was OK to bid. I placed a bid with 15 seconds to go and the site then required approval from the bank. Even though this was quick it was not expected and resulted in my bid not being in time for the auction. I am very upset!

4 December 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM SCAM

SCAM SCAM SCAM SCAM SCAM
AVOID ,AVOID ,AVOID AVOID,AVOID.

Bought vehicle and Photos were clean and tidy on advertisement.
Even after speaking to Aron @ Wise remarketing ltd been told no fault run and drive.
When i received the car engine was seized/broken. Driver side panel was damaged.
Complaint to bid spoter they did not take responsibility or action.In fact they took Wise remarketing side and said can't do anything
Many hidden charges half of the car price.
I worked hard to save money to buy car however Loss approximately £5K
Don't buy anything from them.
Don't waste your money.

SCAM,SCAM,SCAM,SCAM,SCAM,

MAKING PEOPLE FOOL BY WRITING 5 STAR REVIEW BY THEMSELVES..

11 December 2023
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
AVOID ,AVOID ,AVOID AVOID,AVOID.

Bought vehicle ford fiesta 2019 through bid spoter.
Photos were clean and tidy .
Even after speaking to Aron been told no fault run and drive.
When received car engine was seized/broken. Driver side panel was damaged.
COMPLAINT TO BID SPOTER THEY DID NOT TAKE ANY RESPONSIBILITY .REQUESTED I WORK HARD TO SAVE MONEY HOWEVER THEY DID NOT BOTHER EITHER. THEY SAID CANT DO ANYTHING.
Did not take responsibility neither bid spoter nor wise Remarketing .
Hidden charges.
I Loss £4K.
Don't buy anything from them.
Don't waste your money.
SCAM,SCAM,SCAM,SCAM,SCAM,

MAKING PEOPLE FOOL BY WRITING 5 STAR REVIEW BY THEMSELVES..

11 December 2023
Unprompted review
Rated 1 out of 5 stars

Scammers paradise site.

Scammers paradise site.
They have Scammer Auctioneers on their site. You will pay for items you win but will not get it. When you complaint to Bidspotter, they say it has nothing to do with them and to take it up with the auctioneer.
This is an auction scammers site.
You will lose your money and cannot get it back because they insist on payment by bank transfer.

14 October 2024
Unprompted review
Rated 1 out of 5 stars

These guys are scammers

These guys are scammers. They kept contacting me that I had won an item on their website. I did a quick research only to discover I haven’t registered with them. How they got my info remains a mystery to me.

17 July 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

Should have read the reviews before buying from here.
They are scammers here which advertise products falsely and then state goods are sold as seen.
Avoid this site at all costs

9 September 2024
Unprompted review
Rated 1 out of 5 stars

SCAM AND CROOKS!!!

SCAM AND CROOKS!!!
I won an auction for a mini excavator From Asset Auctions . I paid my invoice the following day. It has now been over 4 weeks with no response or information about when i can collect the item. I have been e mailing them daily but e mails are ignored and no telephone numbers to call. I have also been to there offices in Nottingham off Asset Auctions to be told bye a neighbour they left over 3 weeks ago and I'm not the only person who has been looking for them. They have taken over £5000 off me. Also Biddpotter should be ashamed as they still allow them to trade on there website and don't help anyone.
Even now the same item which i bought from asset auctions is being sold again for someone else to lose there money And biddspotter knowing about this do nothing
PLEASE DONT BE SCAMMED BY THESE CROOKS

4 September 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

All you get told when you can't get a…

All you get told when you can't get a refund is to wait

11 October 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

Dangerous auction platform!

Dangerous auction platform!

This platform gives and tolerates fraud companies even after many signals to them, that some auctioneers on the platform are fake, and only take money from the customers without to provide the winning product. I personally visited the address of one of them - Asset Auction, to which I paid for the won lot, but the building was empty and the company was not working.
After a report to the customer service, the same company continues to work on the bid spotter platform and continues to deceive users of the platform. UNFORTUNATELY, there is no feedback, and apparently, the platform is interested in profiting and not taking action.
AVOID!!!

8 October 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

After i registered with bidspotter i…

After i registered with bidspotter i gave my bank cards details as part of the process to register for a auction A few days later my bank card was used for fraud to buy concert tickets , so stay away from them

12 September 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to leave a review.

Please do reach out to our Customer Support team at customersupport@bidspotter.co.uk right away so that we can gather some more details on the case you have mentioned in the review.

Sending you our best wishes,
The Bidspotter UK team

Rated 5 out of 5 stars

Excellent service friendly

Excellent service friendly

30 September 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform, and our Customer Service team will be delighted to hear your feedback!

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 1 out of 5 stars

Avoid this website

Avoid this website
The service was extremely disappointing, and I wouldn't recommend this place to anyone.I purchased a van from Edwards & Gerald Auctioneers, but the information provided was incorrect.
I feel compelled to share my thoughts. From the outset, it was clear that the level of professionalism was lacking. The staff seemed disinterested and unhelpful, which set a negative tone for the entire interaction. I encountered multiple issues, and when I reached out for assistance, my concerns were met with indifference.

What was particularly frustrating was the lack of communication; I sent several emails seeking clarification and support, but I received no response. It felt as though my inquiries were being completely ignored, which is unacceptable in any customer-focused business. Overall, the entire experience left me feeling undervalued and frustrated, and I would strongly advise others to consider alternative options. I certainly won't be returning.

30 August 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 5 out of 5 stars

Great online customer help.

Great online customer help.
Pointed me in the right direction to resolve a problem very promptly

29 August 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform, and our Customer Service team will be delighted to hear your feedback!

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 5 out of 5 stars

Quick and easy service from James

Quick and easy service from James

22 August 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform. James from our Customer Service team will be delighted to hear your feedback!

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 5 out of 5 stars

allways use them .Remember to check…

allways use them .Remember to check where the goods are

5 August 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 1 out of 5 stars

Leave well alone

Keep well away supreme and this site are pathetic bought electric jet washer no box tatty missing items hose frayed and leaking power cable sliced through both companies customer services dept pathetic. DONT TRUST THEM OR DESCRIPTIONS

18 June 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

Bidded on machine that was already sold

Bidded on machine .
Received Instant email at 2.30 pm wanting payment by 5pm .
Made payment promised delivery following week ! Had no reply ! sent over 6 emails . 10 days later having thousands of pound in there bank to tell me the client has sold it !
Still waiting for my money and thinking of taking legal action , ( binding contract they say )
Keep away !!! Or before payment make sure the item is still available ,

5 July 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

Dealt an karcher jet wash

I would not buy anything off this site or supreme auctions they sell you faulty products that they must know don’t work as long as they get there 20% they not bothered if it works or not

10 June 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

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