BidSpotter.co.uk Reviews 

309
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Asset Auctions are incompetent, Nigel tells more lies than Tom Pepper and will gladly lead you down the garden path for weeks. Items are not as described so it looks like you're getting a bargain unti... See more

Rated 5 out of 5 stars

As a hobbyist, Bidspotter opens the door and demystifies the world of industrial auctions. Everything is taken care of in one site. Finding the lots you want. Registering for the auctions. Automated... See more

Rated 5 out of 5 stars

We’ve been using BidSpotter for our online auctions and it’s been a solid platform for reaching a wide, serious buyer base. The system is reliable, bidding is transparent, and the timed auction format... See more

Company replied

Rated 1 out of 5 stars

Bidspotter has become a platform for scammers selling. They don't care as long as they get paid. It's like an eBay where they deliberately allows scammers to list items so they can get a commission.... See more

Company details

  1. Online auction services
  2. Online marketplace

Information provided by various external sources

Bid online at the Web's No.1 online auction site. 10,000+ live lots each day!


Contact info

2.1

Poor

TrustScore 2 out of 5

309 reviews

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No recent history of asking for reviews

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Replied to 61% of negative reviews

Typically replies within 1 month

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2.1

All reviews

(309)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

As a newbie I had LOADS of questions

As a newbie I had LOADS of questions, the staff both via phone and email were fantastic. Customer service was top notch.

9 May 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform, and our Customer Service team will be delighted to hear your feedback!

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 5 out of 5 stars

It was so easy to register quick and…

It was so easy to register quick and clear well done well pleased

10 June 2024
Unprompted review
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Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 1 out of 5 stars

It's a platform hosting auction house scams

As a platform for auctioneers, you would expect a degree of vetting. Very disappointed to learn that they do not care about buyers being scammed by auction houses, and will take no responsibility for your loss. Perhaps not surprising as that's how they make their money. They should be ashamed of being associated with Alexander Aurelius auctioneers who hide behind the 'unchecked clause' and send any old rubbish to the buyers. Reported to Trading Standards and the Police.

19 May 2024
Unprompted review
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Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 5 out of 5 stars

I have lot of correspondence

I have lot of correspondence. Now I need to contact seller to know is car manual or automatic. I need manual car!!!

27 May 2024
Unprompted review
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Reply from BidSpotter.co.uk

Thanks so much for leaving us a review!

If there is anything our team can facilitate with please do reach us to us by emailing customersupport@bidspotter.co.uk who would be happy to assist you.

Best Wishes,
The Bidspotter UK Team

Rated 5 out of 5 stars

Effingham road

The Effingham road site is a credit to the staff. So well run and organized. Also lads there are always cheerful and helpful.

22 May 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 2 out of 5 stars

Be Careful

Am not sure what to say about this site . and am giving a 2 jsu tbecause once they did help BUT the auctions they do Most are auctions that the ventors has no online auctions of there own , and they side with them all the time ie
Last christmas i had stuff to pay from a auction and 2 weeks before christmas card got hacked and if this happened to anyone you know the bank will le tylet you pay anything until its sorted rang the auctioneer and tryed to explain might as well have talked to teh wall got blocked by them then about 3 months ago anotehr auction site was selling medical items and sayng they were new ok yes maybe they were so bid on some then asked what did was on the battery and it was about 11 months roughly and the batterys are about 2/300 £ so like they were selling items that was old stock as a defeb has a battery with at less 5 years Enma said they were taking court prceeing told them to go ahead as 1 i wood let ppl know what they are hiding and the old stock they are selling a medical item must have the battery life on it ....so got blocked again THEY take the side on the ventor every time doesnt matter why or waht the season you have so aye they are init for themselves

1 April 2024
Unprompted review
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Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 5 out of 5 stars

Great experience

Great website, easy to use and the auction format is very exciting!

14 December 2023
Unprompted review
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Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 1 out of 5 stars

Basically, a total waste of time

Waited 5 days for the end of the auction, had the highest of 20 bids, waited until the seconds countdown to finish and lo and behold, the following message was displayed:"Auctioneer has chosen not to publish the price of this lot". Basically, they decided to withdrawn the item on the last second of the auction. A complete waste of time. Avoid using this auction site.

22 April 2024
Unprompted review
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Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 5 out of 5 stars

Very professional and efficient.

Very professional and efficient.

11 April 2024
Unprompted review
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Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 5 out of 5 stars

A great team of helpful staff

A great team of helpful staff, knowledgeable and eager to assist you on your journey of buying 2nd hand equipment. I've dealt with them successfully a few times now and always impressed.

Rich

22 March 2024
Unprompted review
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Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform. Our Customer Service team will be delighted to hear your feedback.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 5 out of 5 stars

Very professional service from…

Very professional service from Universal auction group,
Great service
Will be using again
Thanks

11 March 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 5 out of 5 stars

Honest, Fair and Upfront

Universal Auctions have been really excellent throughout. Have bought and sold large plant on there and they've been honest and upfront and extremely helpful often working to very tight timelines. Adrian has been excellent and is honest and upfront in his dealings. Great service, wouldn't use a different Auctioneer. Fair fees also, highly recommended.

29 February 2024
Unprompted review
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Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 5 out of 5 stars

Respect

Nice and good

26 February 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Rated 1 out of 5 stars

Don’t buy anything through the company

Don’t buy anything through the company, I have bought a van because I was late two days to pay as I was trying to get a vat number the have charged me £1008 for penalty when I have received the vehicle engine was miss firing and knocking they didn’t want to know, second one I have bought it was nothing like the advertised photo still they didn’t want to know. And now we bought a mercedes 2019 it turns up in Cyprus and chassis number and log book don’t match and also it looks tempered, now I wonder what is going to happen

23 February 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

Parasitic spamming site…

A bunch of gypsy parasites that spam you constantly and make it impossible to unsubscribe

21 February 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk We truly care about our customers and we always aim to provide the best service possible.

If you still require some help adjusting your email preferences, please do reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

They are proper scammers u both 2 lots…

They are proper scammers u both 2 lots where they saying size l and XL but when u collect them they gonna be xxxl wen u ask them politely that was mistake on the size but off course they said u shud ask before placing a bid so why u advertising something it’s not true and also wen u win the lot and u not gonna pay they will send u a lot of email txt call and scaring u with debd collect please don’t go near this scammer

25 January 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

Spamming constantly

Bought something once and been spamming me with loads of emails since - no unsubscribe on their emails and you can’t reply…. Proper nuisance company

3 February 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

Just portal for CRIMINALS TO SCAM AND…

Just portal for CRIMINALS TO SCAM AND MISS SELL YOU!. AVOID AT ALL COSTS!!!

5 January 2024
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

Bidspotter is Asset Auctions

Bidspotter is Asset Auctions. Scammers, Neither company will answer my emails. Complete Fraud They took my money and disappeared. Won't answer the phone or Email. I have reported Bidspotter to the National Crime Agency

10 December 2023
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Rated 1 out of 5 stars

They are advertising auctions for Asset…

They are advertising auctions for Asset auctions which are entirely fictitious. Bought a camper van, paid £20k and it turns out the van doesnt exist. They used pictures from the internet, then go radio silence when it comes to collecting the goods.
Its a miracle these guys are still trading. Its a con.

13 November 2023
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

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