bigbasket Reviews 148

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

The WORST customer service ever! My milk n curd subscription has not been delivered for a week! I canceled my subscription but they refuse to refund my money! Lots of promises of being contacted by an... See more

Rated 1 out of 5 stars

****DO NOT ***DO NOT ****DO NOT ORDER WITH*** BIG BASKET....WATCH OUT ITS FRAUD SERVICE ......BIG BASKET SENDS PRODUCTS PAST THEIR EXPIRY DATE AND THEN IT IS ALMOST IMPOSSIBLE TO RETURN AND GET YOUR... See more

Rated 1 out of 5 stars

They are disgusting and pathetic when it comes to repaying money.. they will put money in the wallet hoping that the customer will use it to buy again.. after dozens of reminders, they sent it back to... See more

Rated 2 out of 5 stars

They are selling Tata simply better ground nut oil (5lts can) @₹1805/- ,plus ,claiming that it is ₹95 off. In reality The same is available at Tata simply better website @₹1615/- !! Unscrupulou... See more

Company details

  1. Supermarket
  2. Asian Grocery Shop
  3. Grocery delivery service
  4. Grocery Store
  5. Indian Grocery Shop

Information provided by various external sources

At bigbasket.com we believe in being smart, quick and efficient, making your life as leisurely as possible. We understand that in this fast-paced world, time is always of the essence and hence want to make your grocery shopping easy and convenient so t...


Contact info

1.3

Bad

TrustScore 1.5 out of 5

148 reviews

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Rated 5 out of 5 stars

It is an amazing place to purchase…

It is an amazing place to purchase vegetables, fruits all kinds of thing that we use in our daily life. Its is the best option to find all such things at one place rather than going from one place to other. We are very thankful to provide this kind of facility to us.

29 August 2019
Unprompted review
Rated 1 out of 5 stars

I never made an account yet I get order emails from them

I never made an account with them, never ordered anything. Yet for the past two weeks I keep getting an email every day with a different order. I am not in India and can’t make use of this. I emailed them every day with a copy of that day’s email. They respond each day and say it has been escalated and they will get back to me in 24-48 hours. Yet nothing happens.
I don’t know how my email got to them but keep yours away from them!!!

21 March 2019
Unprompted review
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