Big Bus Tours Dubai Reviews 2,603

Everyone was friendly and helpful. I have one down side. I done the desert safari Tour and was pressured into doing a trip advisor feedback by a girl called ruby. She was getting everyone on bus to sign up for WiFi and do a survey and go onto trip advisor and leave feedback. They way she said Raju was bus driver and she was guide. After I done feedback she gave a five minute chat and went off Bus. I felt She conned people into giving feedback about Her and she wasn’t part of this Tour. All other drivers and guides helpful. They helped with wheelchairs etc. Would be good for some wheelchair friendly buses with upstairs movement easier for people that have some movement. My mom wanted up stairs however the height of steps a bit much for her

Great value for money if you on a limited time scale and you won't to see all the sites

We were very satisfied with the services you provided.

I enjoyed the bus tours.

Great value because of the extras included in the price - we had two boat trips, museum entry and a walking tour during the two days. Our walking tour guide, Elaine, was excellent - knowledgeable and informative.

there are no Signs on Busstops, so you even don´t know where the Bus will stop. Timescedule are unacceptable, they say between every 15-20min. The first time we had to wait about 55min until there was a bus coming. Then, when we decided to jump from the green to the blue line - the Bus for the blue line was allredy waiting at the Mall-Station so we could quick jump from green to blue. But the blue bus didn´t start, we had to wait for another 25minutes until the route getting start.
main attracions on all routs are mostly shopping malls... ?!?

+ they serve free water on there tours

It was a very nice experience to see all the hotspots by Big Bus, with very nice chauffeurs and hosts.

Great way to see Dubai when you only have a short period of time. I did all three routes in one day and had time to take a river cruise and shop at the souks. If you want to go to the malls etc. plan to spend another day.

Very good value for money. Lots of options in Premium ticket. Best way to see Dubai around and visit most popular places. Totally recommended!

Nice way to see Dubai during my second trip.
My only regret was not getting full use from a 5 day pass. I should have paid better attention to the bus schedule details. The last bus that connected to Dubai Mall left Mall of the Emirates before I finished work each day. So, only mostly rode the 2 days on the weekend.

All Big Bus Tour Dubai employee were very helpful and accommodating. Always sharing the needed information with a smile and enthusiasm.

Could have been much better. Long waiting times for some buses, lack of buses on the Marina line, so after the cruise not all the passengers could get on the bus and had to wait for another, the night tour consists largely of being stuck in traffic jams. Wouldn't recommend.

I would definitely recomend Big Bus Tours to everyone who is visiting Dubai. Service was very good and so convenient. We saw Dubai at our own pace and learned so much thanks to the audio guide. The app was an additional plus as it allows us to trace the next bus and gave us the opportunity to plan our trip better. And the free wi-fi was great. And if you purchase premium tickets it gives you access to certain places like the aquarium, the Dubai museum and few other attractions.
Great experience, highly recommend it and will definitely use it on our next trip.

Good value for money because our 5-day pass for 3 routes also included side tours such as marina cruise, dhow cruise, Sharjah Tour, Desert Sunset Tour, etc. All staff were very, very helpful and friendly.

most of my day was spent waiting for the next bus, including on one occasion where the wait was for more than an hour.

Excellent bus helpful drivers and staff at points, see everything you need to in 2 days

Too expensive. Last buses departs too early in my opinion.
Desert sunset tour is TOTAL FAIL. No desert. On every side horizon scrubbed with buildings or deployment. Bus departs 10 minutes before sun really sets.

Atlantis lost chambers was really the thing we liked. But it is not so much about bigbus.

No chance to take more than 1 amusement during day. So "3 amusements", "5 amusents" included is not a good deal.

Buses itself is ok. There is a point to take maybe 1 day ticket and get a sightseeing tour over City.

We purchased the 5 day pass. Really hard to see all the sights without a 5 day pass. We had excellent service from Big Bus Dubai. Really enjoyed our tours. The Big Bus Staff made our trip. We meant a lot of people. But Abby, Josh, Franz, Raju, Eliane, Jeleen, and Prakash were really helpful in directing us to seeing all the things to see.Would not recommend going to Dubai without Big Buss Tours.