Needed last minute to modify my coverage plan as my daughter was too ill to do the Hi Giang Loop and ended up in the hospital on the very day she was meant to begin on her adventure. They were so hel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is really hard to find backpacker's insurance when of a certain age (60+). Even more hard when the extended time is over a year. Really easy to use site with customizable add ons. Also had a qu... See more
Really straightforward process from start to finish. Clear options available, including cover for motorcycles over 125cc, which is exactly what I needed for my trip to Morocco. Pricing is fair and fee... See more
I've been buying from Big Cat for quite a few years now while my son is travelling (7 years, 24 countries and counting). We've never needed to claim and I hope it stays that way. Very responsive team... See more
Company details
- #48 of 67 best companies in Travel Insurance Company
Written by the company
Worldwide Travel Insurance provider, suitable for long term cover up to 24 months with an upper age limit of 69. Specialist in Extreme activities sports, trekking at high altitudes and winter sports.
Contact info
118 Cricklewood Lane, NW2 2DP, London, United Kingdom
- 0333 003 3161
- info@bigcattravelinsurance.com
- bigcattravelinsurance.com
4.6
Excellent
742 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Website easy to use
Website easy to use and clear information given. Competitive pricing. Comprehensive cover available.
12 August 2026
Easy to sort over phone
27 July 2026
Had a query re my insurance policy
Had a query re my insurance policy, had s prompt reply back, very helpful.
11 August 2026
Helpful and efficient
I called to get the right insurance. The team member who dealt with me was polite, helpful and efficient.
Good service and seems a reasonable price.
Thanks
5 August 2026
Have used Big Cat insurance a few times…
Have used Big Cat insurance a few times now always very easy and good price have also used insurance when ill and they were very helpful
9 August 2026
Great experience
Customer support answered my trekking altitude related question swiftly and suggested the right pack. Great experience.
9 August 2026
Professional Customer Service
Professional, knowledgable and reassuring telephone experience.
3 August 2026
Speedy call response and helped me…
Speedy call response and helped me amend my policy in minutes. Will defo use again.
4 August 2026
Really helpful chat that answered all…
Really helpful chat that answered all my questions before I purchased insurance.
5 August 2026
Efficient
very quick and easy to receive a quote online and confirm insurance cover at a competitive price
3 August 2026
Very positive buying experience
Very positive buying experience. Easy to complete online forms, options presented clearly and alternative policies and associated differences very straightforward to understand.
26 July 2026
They were very accommodating and…
They were very accommodating and insured an U18 travelling unaccompanied
29 July 2026
Travel insurance for a motorcyclist
Easy to arrange and a good price. It could be easier to discover which boxes to tick to get cover for riding a motorcycle under the Activities tab, but once ticked there's peace of mind.
29 July 2026
Very competitive and easy to use...
2 August 2026
Fuss free, straightforward, no stress
Big cat in my opinion is the most fuss-free straightforward holiday insurance out there. I find it very similar to allianz in America. This is because as a general rule, UK holiday insurance questions are way to intrusive. I have never claimed on BIG CAT insurance so I don't know what that is like, but I have extended my insurance, which was quite straightforward. I will always use this company and highly recommend it.
28 July 2026
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