BigEasyMart.com Reviews 

251
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers had a great experience with this company. Customers consistently praise the affordable prices and significant financial savings found across a wide variety of items compared to traditional retail stores. Many people also mention that online orders arrive quickly, well-packaged, and exactly as described in the product listings, making future purchases truly appealing. Some reviewers were not happy with the noticeable lack of communication and delayed tracking updates following their initial purchase. A few shoppers also experienced occasional issues regarding extended order processing times, unexpected delivery delays, or receiving limited customer support when dealing with product warranty concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive undamaged, in good... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super-fast shipping,... See more

Price

Consumers find price to be a major highlight, frequently noting that items are significantly less expensive... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast delivery, great prices, and... See more

Website

Clients share ambiguous opinions on website, noting that while the platform was a little quirky, ordering was... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Be persistent. When an order is placed for an item $35 below list($110) price & delivery address is confirmed, charge pending on credit card, and then told the supplier is unable to deliver, pending c... See more

Rated 3 out of 5 stars

The price was the best I could find. The wait time for order processing was over a week and took me two reminders. Once the item arrived it was as expected.

Rated 3 out of 5 stars

I have not installed the softener yet, because it was 4 days late. Not real happy with that.

Company replied

Rated 5 out of 5 stars

They delivered without delay and didn’t accept the payment until after delivery was made. The product came undamaged and in the original packaging. I ordered the Jeep Compass 4-Person Pop Up... See more

Company replied


Company details

  1. Shopping Centre

Written by the company

Welcome to bigeasymart.com! Our primary goal is to offer you a large selection of products and easy shopping experience. We are dedicated to offering an extensive selection of products across various categories, including tools, outdoor equipment, home appliances, and beyond. We understand the importance of convenience and choice, which is why we continuously expand our inventory to ensure we meet all your shopping requirements. At bigeasymart.com, we prioritize convenience and customer satisfaction. Our user-friendly website is designed to make your shopping journey effortless and enjoyable. Whether you're searching for the latest fashion trends, upgrading your electronics, or enhancing your living space with top-quality appliances, we have everything you need in one convenient location. Thank you for choosing BigEasyMart.com for your shopping needs. We look forward to serving you and becoming your trusted online destination for all your shopping desires.


Contact info

4.0

Great

TrustScore 4 out of 5

251 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(251)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a Bambino Pro

Bought a Bambino Pro. Delivered fast. Good pricing!

20 December 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your review. We're so glad to hear that you're pleased with your Bambino Pro. We hope to serve you again in the future.

Rated 4 out of 5 stars

Purchased a bluicer at a great price

Purchased a bluicer at a great price, the purchase was seamless and it arrived quickly. This was a great purchase experience for me!

20 December 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We appreciate your feedback and are so glad you’re happy with your purchase. Looking forward to serving you again soon.

Rated 5 out of 5 stars

Ordered a NeverLeak Aluminum 200-ft…

Ordered a NeverLeak Aluminum 200-ft Cart Hose Reel on 12/10/2024 and received it on 12/17/2024. The price was the best I found. The only thing that could be improved on was to notify me of the shipping date before I receive the item. I was notified on 12/17/2024 and the item had already been delivered earlier that day. Otherwise it was great service.

20 December 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We appreciate your feedback regarding shipping notifications and will definitely look into improving communication for future orders. We’re grateful for your understanding and are happy to hear you had a great overall experience. Looking forward to serving you again in the future.

Rated 5 out of 5 stars

Lodge Grilled - A Great Buy with Quality

With all the BPA and other chemicals that are in our cookware, it is back to the basics of cast iron and stainless steel pots and pans. Lodge products are great. It is a a bit heavy but well worth the weight. The heat is sustained evenly through cooking and with periodic seasoning.... it will be non-stick.

13 December 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

It’s great to hear that you’re enjoying your Lodge products and that the even heat distribution is making a difference in your cooking. We appreciate your feedback and hope your cookware continues to serve you well for years to come.

Rated 1 out of 5 stars

We ordered 4 Boraam Augusta swivel…

We ordered 4 Boraam Augusta swivel barstools Cappucino on Black Friday Nov. 29. On Dec. 9, we were notified that 3 of the barstools were lost in transit. We were issued a partial refund for the three missing barstools. But we were depending on these items for a Christmas gathering. We tried leaving many messages to do a possible rush reorder with no response-hoping they would honor the Black Friday prices since they lost our items! We are very disappointed with their customer service!!! And now stuck with one barstool!!!

9 December 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We understand how important it was for you to have the barstools in time for your Christmas gathering, and we're truly sorry that we weren't able to fulfill your order as expected. As mentioned, we issued a full refund for your order on December 10th and responded to your emails. You should have received the refund a few days ago, so we kindly ask that you double-check your email and account. Once the issue is resolved, we would appreciate it if you could update your review, as it greatly impacts our business. Thank you again for your understanding.

Rated 5 out of 5 stars

Smooth transaction

I usually don't buy from unknown sellers. But they were one of the few that offered the product I was looking for. Their price was unbeatable and the delivery time was incredibly fast. The whole transaction was a pleasant surprise. I can highly recommend this seller!

20 September 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for your review and for taking a chance on us. Your recommendation means a lot to us, and we're grateful for your continued support. We look forward to serving you again soon.

Rated 1 out of 5 stars

Phone number does not work

Phone number does not work. Been over a week and my package still has not shipped. Will not respond to emails

17 December 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're really sorry to hear about your experience, and we sincerely apologize for the inconvenience. We’ll make sure to look into this and resolve the issue as quickly as possible. Thank you for your patience, and we’ll do everything we can to get this sorted for you.

Rated 5 out of 5 stars

Corrected order

They even sent more than needed to correct the order.

6 December 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We always strive to provide excellent service, and we appreciate you noticing our effort. If you need anything else, don't hesitate to reach out. We hope to serve you again in the future.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, I was very surprised. I purchased a Dewalt Small Wirelles Saw. Support is excellent. They responded to my enquires promptly. I highly recommend this vendor.

2 December 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your review. We're so glad to hear you were pleased with the delivery and that our support team was able to assist you promptly. We truly appreciate your recommendation and look forward to serving you again.

Rated 5 out of 5 stars

Great Experience, Will shop again

We had a great experience with BigEasyMart. We price-shopped on a few sites, BEM had the item we were looking for at the best price point. We ordered and received our item within a week. We were surprised by the quick shipping.

28 November 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your experience. We're so happy to hear that you found the best price with us. We truly appreciate your feedback and look forward to serving you again in the future.

Rated 5 out of 5 stars

I came across Bigeasymart.com during my…

I came across Bigeasymart.com during my search for a new push mower. It was a surprise that the price of the one, I want to purchase, is significantly cheaper than all other stores. I was a little skeptical but moved forward with the purchase. Bigeasymart.com provided information each step after purchasing and the shipping went smoothly. I am really happy with the purchase.

14 November 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your kind review. We understand your initial skepticism, and we're glad we were able to earn your trust. Your satisfaction means a lot to us, and we look forward to assisting you with future purchases.

Rated 1 out of 5 stars

BUYER BEWARE!!!!!

Do not shop here. Buyer beware. thia company is not customer friendly. spend the extra money for a company in usa. their return policy ia horrendous.

13 November 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

As stated, our return policy covers situations where products are damaged or incorrect. Unfortunately, we’re unable to process returns for items that are no longer needed. We sincerely apologize for any inconvenience this has caused. Your feedback is important to us, and we will continue working to improve our customer experience.

Rated 1 out of 5 stars

My order was cancelled after I was…

My order was cancelled after I was waiting for 2 weeks...no explanation given.
Customer service is horrible, they have a Massachussets phone number, which NOBODY ever answers, but physical address in Florida??? Is this a SCAM?

13 September 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We’re sorry for the inconvenience you’ve experienced. Unfortunately, we couldn’t locate any orders under your name. Please provide us with your order number so we can look into this matter and assist you further. Regarding the phone number, we relocated from Massachusetts to Florida, but our phone number remains the same. We strive to respond to all customer inquiries and will review any communication issues to improve our service. We appreciate your patience and look forward to resolving this for you.

Rated 5 out of 5 stars

I LOVE my tea kettle

I LOVE my tea kettle. It's beautiful and it came in a timely manner. Thank you Big Easy Mart.

5 November 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your excitement. We’re delighted to hear you’re enjoying your tea kettle and that it arrived promptly. Enjoy your tea time, and thank you for choosing us.

Rated 5 out of 5 stars

I searched several places for my…

I searched several places for my Blackstone and found it cheaper at bigeasymart. It shipped super fast. I was updated with shipping information. I got another box, which was a surprise gift. I highly recommend them.

29 October 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for the wonderful review. We're delighted to hear you found the best price with us and that you enjoyed the gift. We appreciate your recommendation and look forward to serving you again.

Rated 5 out of 5 stars

Very good service

Originally received the wrong slow cooker but they made it right very quickly sending the correct one and even called to make sure I received it.

1 November 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your experience. We apologize for the initial mix-up but are glad we could make it right promptly. Your satisfaction means a lot to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Extremely impressed with the price and…

Extremely impressed with the price and how fast I received my products!! All products were in perfect condition and boxes were not all tore up. Will definitely be ordering from here again if I find something that I like

20 October 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for your feedback. It’s great to know we could provide a positive experience for you, and we look forward to serving you again whenever you find something you love!

Rated 5 out of 5 stars

Excellent site with great customer service.

I was searching for a cooler and came upon a company that I had never heard of - BigEasyMart. The cooler was less expensive than other site so I was a little apprehensive before making my purchase. I searched and several sites and found out that BigEasyMart was the real deal. I'm so glad I followed many others that have made purchases at this fine establishment. My cooler was delivered promptly to my home. Excellent business and great follow-up customer service. I will definitely use BigEasyMart for future purchases!

12 October 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for your review. We're thrilled that you gave us a chance and that we could exceed your expectations with both the price and service. We truly appreciate your trust in us and look forward to serving you again for future purchases

Rated 5 out of 5 stars

Fast delivery at a fair price

Fast delivery at a fair price. They had exactly what I was looking for.

18 October 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We're thrilled to hear that you found exactly what you needed and that the delivery met your expectations. We look forward to serving you again.

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