BigEasyMart.com Reviews 

251
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers had a great experience with this company. Customers consistently praise the affordable prices and significant financial savings found across a wide variety of items compared to traditional retail stores. Many people also mention that online orders arrive quickly, well-packaged, and exactly as described in the product listings, making future purchases truly appealing. Some reviewers were not happy with the noticeable lack of communication and delayed tracking updates following their initial purchase. A few shoppers also experienced occasional issues regarding extended order processing times, unexpected delivery delays, or receiving limited customer support when dealing with product warranty concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive undamaged, in good... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super-fast shipping,... See more

Price

Consumers find price to be a major highlight, frequently noting that items are significantly less expensive... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast delivery, great prices, and... See more

Website

Clients share ambiguous opinions on website, noting that while the platform was a little quirky, ordering was... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Be persistent. When an order is placed for an item $35 below list($110) price & delivery address is confirmed, charge pending on credit card, and then told the supplier is unable to deliver, pending c... See more

Rated 3 out of 5 stars

The price was the best I could find. The wait time for order processing was over a week and took me two reminders. Once the item arrived it was as expected.

Rated 3 out of 5 stars

I have not installed the softener yet, because it was 4 days late. Not real happy with that.

Company replied

Rated 5 out of 5 stars

They delivered without delay and didn’t accept the payment until after delivery was made. The product came undamaged and in the original packaging. I ordered the Jeep Compass 4-Person Pop Up... See more

Company replied


Company details

  1. Shopping Centre

Written by the company

Welcome to bigeasymart.com! Our primary goal is to offer you a large selection of products and easy shopping experience. We are dedicated to offering an extensive selection of products across various categories, including tools, outdoor equipment, home appliances, and beyond. We understand the importance of convenience and choice, which is why we continuously expand our inventory to ensure we meet all your shopping requirements. At bigeasymart.com, we prioritize convenience and customer satisfaction. Our user-friendly website is designed to make your shopping journey effortless and enjoyable. Whether you're searching for the latest fashion trends, upgrading your electronics, or enhancing your living space with top-quality appliances, we have everything you need in one convenient location. Thank you for choosing BigEasyMart.com for your shopping needs. We look forward to serving you and becoming your trusted online destination for all your shopping desires.


Contact info

4.0

Great

TrustScore 4 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(251)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Received my items on a timely basis

Received my items on a timely basis. It was shipped through Amazon even though I did not order through Amazon. Weird. Be aware an 88-cent charge was tagged for "Cross Border Fee" from my bank. Not sure what that is about.

14 October 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We're glad to hear your order arrived on time. As Amazon is one of our suppliers and our headquarters is in the UK, it's possible that the 88-cent charge you noticed is a cross-border fee from your bank. We apologize for any confusion. Please feel free to email us your order number, and we'll be happy to refund the charge.

Rated 5 out of 5 stars

I bought a dehumidifier

I bought a dehumidifier. It took a couple days for the order to be processed. Shipping was fast after that. Very satisfied.

5 October 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your purchase and for sharing your experience. We're pleased to hear that you're satisfied with the dehumidifier and we hope to serve you again soon.

Rated 5 out of 5 stars

Great price

Great price. Fast delivery.

11 October 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your review. We're glad to hear you were pleased with our pricing and quick delivery. We appreciate your support and hope to serve you again.

Rated 5 out of 5 stars

Great product

Great product, great price, fast delivery. Very happy!

4 October 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your wonderful review. We're glad you're happy with the product, price, and quick delivery. We appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Buy with confidence

Transaction was easy. Fast delivery and accurate item. Very happy with my first experience looking forward to purchasing more products from Big Easy Mart

23 September 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We're delighted to hear that you had a great first experience with us. We look forward to helping you with more purchases in the future.

Rated 5 out of 5 stars

Quick shipping great prices over all…

Quick shipping great prices over all great transactions

4 September 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for your positive feedback. We're glad to hear you were happy with the overall experience. Looking forward to serving you again!

Rated 5 out of 5 stars

Extremely fast shipping

Extremely fast shipping. I bought the Starbucks k cups and received the shipment the next day via Amazon. Highly recommend.

13 September 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your positive experience. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Best price and fast shipping!

Shipment came ahead of schedule and my bulk purchase of coffee was cheapest with BigEasyMart!

4 September 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your review. We're glad to hear that you found the best price on your bulk coffee order. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great product for a fair price

Great product for a fair price, and super quick shipping. Very happy with this company and transaction

14 September 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your kind review. We’re pleased to know you're happy with the product, pricing, and fast shipping. We hope to serve you again soon!

Rated 5 out of 5 stars

Fantastic service from your company and…

Fantastic service from your company and Troy Built still maintains the highest quality standards. Thank you!

15 September 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We're delighted to hear that you were pleased with our service. Your satisfaction is our top priority, and we look forward to serving you again!

Rated 4 out of 5 stars

I was a great price for an EGO string…

I was a great price for an EGO string trimmer. The box was almost destroyed when it arrived but I assume that is the way you were able to offer such an attractive price. Everything works fine and they were timely and communicated during the shipping process. Overall a good experience. Would definitely use them again.

1 September 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We’re sorry to hear about the condition of the box upon arrival. It seems the damage was caused during shipping, and we’re working closely with the carrier to prevent this in the future. We hope the product itself is meeting your expectations, and please don’t hesitate to reach out if you have any concerns.

Rated 5 out of 5 stars

Great price and fast shipping!

26 August 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for your positive feedback. We're delighted to hear that you appreciated our great prices and fast shipping. We look forward to serving you again soon!

Rated 4 out of 5 stars

Great price and fairly quick delivery

Great price and fairly quick delivery

31 August 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your review. We're glad you found our prices great and the delivery fairly quick. We appreciate your feedback and hope to serve you again.

Rated 4 out of 5 stars

Glad I Took The Plunge

Initially, I was concerned about ordering a product from this website, as I had not ever heard of BigEasyMart. After doing some research on the online retailer, I took the plunge and am happy that I did. The order was accurate, delivered ahead of schedule in very good shape, and was a good value over other online retailers. The only minor issue I encountered was the the name & contact phone number on the shipping label was not mine, but the delivery address was correct. It seems the warehouse that shipped the item, made this minor error yet it did not delay the delivery, cause problems with the warranty information, or cause any other impact.

27 August 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your experience with us. We're thrilled to hear that you decided to give us a try and that your order arrived in great condition. We apologize for the error with the shipping label and appreciate you bringing it to our attention. Rest assured, we will address this with our warehouse team to prevent it from happening in the future.

Rated 5 out of 5 stars

Great transaction !

This was my first order eith this company. I was a little leary but they had the best price on my coffee anywhere so I gave it a shot.
Transaction and shipping was flawless, absolutely recommend them 100
Percent !

29 August 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for giving us a chance with your first order. We're thrilled to hear that the transaction and shipping went smoothly. Looking forward to serving you again soon!

Rated 4 out of 5 stars

Skeptical but satisfied

I had been looking at a DeWalt 20v laser level for a while. Stumbled across bigeasymart where it was around $100 less than anywhere else. Though skeptical, I did a little research and decided it was worth a shot. It shipped in a couple days and was here less than a week later. The website they use for tracking could be better and the updates they send via email could have better wording/use of the English language, but overall I am satisfied with my purchase. Will not hesitate to shop here again.

24 August 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for taking the time to share your experience with us. We appreciate your feedback on our tracking system and email updates; we're always looking for ways to improve and will certainly take your suggestions into account. We look forward to serving you again!

Rated 5 out of 5 stars

We looked everywhere for the size…

We looked everywhere for the size canopy we bought and no luck.Then we found this company.Order was easy and prices where reasonable and delivery fast Very Happy

20 August 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your review. We're thrilled to hear that you found exactly what you were looking for with us. We appreciate your support and are here if you need anything else!

Rated 5 out of 5 stars

Good price and fast shipping.

Good price and fast shipping.

22 August 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your positive feedback. We're glad to hear that you were satisfied with our pricing and speedy shipping. We look forward to serving you again soon!

Rated 5 out of 5 stars

This was my first order with…

This was my first order with BigEasyMart, and honestly, I was not positive if this was a genuine website or a scam. Thankfully, BigEasyMart is real, has very competitive prices, kept me informed of everything happening with my order via email, and delivered my 50Lb container of Pool Bromine within 1 week of the order date!
I will definitely return to their website and order from them in the future!

5 August 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for your kind words and for giving us a chance. It's great to know that we met your expectations and delivered your order promptly. We appreciate your trust and hope to serve you again soon.

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