Big Green Organic Food Reviews 

437
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Many loyal customers frequently praise the exceptionally delicious organic pasta and the wonderful variety of healthy gluten-free snack options available online. Shoppers consistently feature the top quality of the food items and the careful packaging that keeps everything completely safe during transport. Some reviewers were not happy with delivery, pointing out that shipping can occasionally take several long weeks to arrive at their home address. Consumers also noted various occasional issues with delivery services, mentioning delayed transit times and the usage of unlisted third-party shipping carriers.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the delicious... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the delicious, organic... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping, speedy free... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as loyal consumers praise fast delivery, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've bought Big Green Organic pasta for about 2 years and its a great product; that's why we continue to purchase from them. Thanks for making buckwheat pasta available because it is not available i... See more

Rated 5 out of 5 stars

We LOVE pasta! For specific reasons (whatever!) we had to eliminate "normal" pasta from our diet. It turns out that was a good thing!! We found Big Green buckwheat pasta! So tasty... delicious!... See more

Rated 5 out of 5 stars

I have been ordering this brand from a different store and I got fed up over it and finally figured out I could order it from the company and I get better service and I even got a sample of something... See more

Rated 5 out of 5 stars

glad that I discovered B.G.O. I am gluten intolerant. I am a 73 years old and living on a budget. BGO prices are very reasonable I hope it stays that way. I happen love the taste of Buckwheat past... See more


Company details

  1. Organic Food Shop

Written by the company

Eating healthy should not be a privilege. At Big Green Organic Foods, we are purveyors of fine organic, gluten free, grains, pastas, flour, herbs, and berries. We hope all our efforts will bring people organic and natural foods for health and wellness. Big Green Organic Food works with farms untouched by chemicals and pesticides to bring you non-GMO, certified organic, gluten-free foods created and packaged in facilities that have never processed wheat, rye, or barley products. Big Green Organic Food is committed to preserving the organic nature and integrity of the brand. We believe the real healthy organic food should only have three or less ingredients, therefore our organic products are mostly made with single ingredient. Before launching a new product, we are heavily involved in the development process by personally tasting and experimenting the texture. We bring the values, heritage and traditions of the East and introduce to the modern and fast-paced Western countries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

437 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(437)

69 reviews in the last 12 months

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Rated 1 out of 5 stars

No experience with the company

No experience with the company, but I got an ad from them that was all in English except a couple things in mandarin one of which was the button to exit the ad. So dumb, and definitely will not be trying their product now.

30 September 2024
Unprompted review
Big Green Organic Food logo

Reply from Big Green Organic Food

Hi Rowan,
Thank you for sharing your feedback. We understand that the ad experience you described was confusing. We are constantly working to improve our content and user experience, and your input helps us identify areas for growth. We have both Mandarin Website and English Website. Please visit biggreenorganic.com to browse through our products in English.

Rated 5 out of 5 stars

Love!

I love big green organics buckwheat pasta. Especially enjoying the ramen. Fast shipping and clean gluten free product.

6 September 2024
Rated 5 out of 5 stars

Yummy!!!

Very tasty🙂 Nutty with a hint of sweet taste. Yummy! But unfortunately I had an allergy reaction. I eat other buckwheat things but for some reason this one didn't work out. My husband will enjoy though. I'm very sad I will not. Very good product though🌞

1 September 2024
Rated 4 out of 5 stars

Grateful

I am grateful that the company provides millet pasta. It was disappointing to have to wait so long for it to be in stock. I ordered within a couple hours of receiving the restock email notification, and then got an email that one type of the pasta that I ordered had already been sold out due to an estimate error of some type. So I replaced it with another type of pasta for my order.

29 July 2024
Rated 1 out of 5 stars

Not shipping what I wanted

Not shipping what I wanted. Asked to hold order until could ship it in full. Disregarded my request & shipped a partial & canceled the balance. Now I’m supposed to check till they restock what i needed! Very frustrating!!!!!!!!

29 July 2024
Big Green Organic Food logo

Reply from Big Green Organic Food

Hi Larry,

We apologize for having the millet capellini out of stock, we are hoping to have the millet capellini available around November of this year.

Rated 5 out of 5 stars

Big Green Organic's products are fresh and innovative

Big Green Organic's products are fresh, innovative, delicious, and healthy. I love that they're exclusively organic, that they offer products made from alternative grains such as millet and sorghum. Being Italian, I 100% approve of the pasta quality!

4 June 2024
Rated 5 out of 5 stars

Great experience

Great experience! Decent pricing on hard-to-find lectin-free foods, kind customer service, and very fast order fulfillment and shipping. A go-to for sure!

6 June 2024

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