Bigmoto Reviews 

Big shout out to Jamie & Matt for their outstanding customer service and helpful knowledge when we purchased our son’s first bike with them. They made the whole process so easy and even stayed back late whilst our son got used to his first ride on the bike. Two great guys and an absolute asset to your business, we will bring our custom back to you and also highly recommend you to friends and family, thanks boys, five star service.

On my first visit after looking on website I spoke to a very helpful member of staff, a meet and greet member he spent time with me pulling bikes out for me to view them After visiting numerous time's to view bikes I finally decided to buy one , there's no pressure from staff and and there's a large selection of bikes, buying the bike was a good experience so I'd recommend for this but only thing I didn't think was great was that the prices advertised on their website or Auto trader have a service charge then added, much better if the final price was just advertised much clearer ,You only get a months warranty when all other dealers offer a standard 3 month warranty or more,There's no movement on prices or anything thrown in when you do decide to buy and finally the actual presentation of the bikes could be better, how clean they are or anything that is broken I would have thought should have been fixed ( the one I bought had a small part broken I did see this before I purchased and did mention it to the sales person to see if they would replace it but they wouldn't for something costing under £10 for a new part I would have thought it would have been replaced before it was put up for sale or definitely when buying ( I've since ordered myself ) And then the bike could have been cleaner on pick up ( wheel rims dirty ) but I've found this with car dealers no one seems to bother really cleaning, just a quick clean .Overall I'm happy with buying from them and happy with the bike and staff but do get the impression it's like a car supermarket quick sell dealership ! But again staff all seemed nice and helpful and a very large selection of bikes.

Quick, professional service. Impressed by staff. Recommended.

Found a bike I wanted in store, Clare phoned me within half hour of my finance application, deal was complete within an hour of me viewing the bike. Very helpful and brilliant service

Purchased a 2018 GSX-S1000. From start to finish every staff member was amazing. Louise, Jamie, Paul for all the in person and phone help. And Jamie & Andy who were amazing on the customer portal.

Updated every day. Purchased the bike on the Sunday and it was ready by the Wednesday when I was told the average was 14 days, so it was an amazing turn around. Fresh back tyre was added. Cannot fault their system. Highly recommend this company!

Granted the £200 admin fee was a bit annoying but I guess it does cover any repairs that's needed.

Huge shoutout to Martin. He was so friendly and knew so much about the bike I was after. Amazing guy

I believe I spoke with Ellis, I was going over a purchase I was looking into and he helped me greatly, everything I could’ve asked was answered love that

Excellent communication and extremely helpful in securing my new bike. Made it so easy and clear from the start

I was really stressed selling to a trader but they offered a reasonable price compared to others and the transaction when really smooth. Good comms and no hidden surprises. Recommended.

Clare Hussey was amazing! She gave us the space we needed to look around without feeling pressured to buy. Explained everything perfectly and put us at ease. Clare even let us know about features of the tracker we weren’t aware of (despite having one on another bike)! Expert advice and a friendly atmosphere made this purchase an easy decision. Thank you Clare, now just to pass my test

Purchased a bike from Bigmoto with the help of Ellis. Easy process, clear info and quick response.

Not the simple selling solution I thought. Offered me considerably less than the market value (as expected) and then reduced that by a further 20% on the driveway after supposedly finding excess corrosion on the front forks – total fiction. I understand BigMoto have to maximise value but they were trying to have me over with this one. No deal. Don't waste your time.

Great experience over the phone speaking to Louise Duffy - well informed, didnt dilly dally, and we had a good laugh about her not budging an inch on extending my warranty for free!!

10/10 service and she definitely sold me the bike!

Lets hope it comes in good nick

Tom was very nice and answered all my question that was needed will use them again

Ellis was really friendly and helpful. He talked me through my purchase and explained everything. Quick response to contact, too. I'm impressed with the service.

I was interested in a bike that I seen on the Web so I left a message with my details as it was late on to call them, first thing the next morning I received a call from Bigmoto Ltd,
I spoke to a great guy called Liam, who explained everything I needed to know in a very professional way. Laim was very patient as I don't know much about bikes, he helped me understand everything I needed to know.
Liam also left me a mobile number just incase I have any further questions about the bike I will be receiving soon.
Thanks again for your service and time Liam,
Thanks Bigmoto Ltd ⭐️⭐️⭐️⭐️⭐️

Excellent customer service. Easy to chat to. Very quick to help.

Recently purchased a 3 year old Triumph Trident 660 from this company - and was extremely happy with the bike & the service provided.
They also sorted transportation from Great Yarmouth to Cornwall for me at a very reasonable cost - using SOS bike couriers - who also provided a faultless, smooth, delivery! Clare the salesman at BigMoto - was extremely efficient, friendly & knowledgeable- and made the entire purchase extremely simple. Would definately use this company again!

Very Polite helpful and attentive service A*

From start to finish this company excelled. Fair price agreed, bike was collected, inspected and the money was in my account immediately, no charge for instant payment, unlike another well known company who buys direct.would thoroughly recommend Big moto.Thank you for a professional and courteous experience.

Amazing service, great price for the bike and really helpful in settling the finance. Everything sorted before I left the showroom.