I use Big Parking regularly for football matches. The price is competitive and will remain the same for the 25/26 season too. It's easy to book and as its automatic number plate recognition you can re... See more
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Whenever I call to booking my parking, for the Brentford home game, I always find the people I talk to polite, professional and helpful. Lionel Primary School Parking. Have just read some reviews reg... See more
Company replied
Used their service to park at a school playing grounds near Villa Park for the recent GnR concert. Poorly organised and took us over an hour to depart at the end because no staff member was directing... See more
Booking was easy enough, however, the night before our concert, they change the location of our car park not once but twice! The second change resulted us having to park 40 minutes walk away fr... See more
Company details
- #5 of 7 best companies in Public Parking Space
- #21 of 21 best companies in Event Planning Service
- #6 of 8 best companies in Parking Garage
Written by the company
BigParking is a nationwide provider for Matchday and Event Parking. We have community-benefiting car parks located near large event locations. Profits are shared with the schools and businesses we park with. We use ANPR technology to reduce queues and get you parked as quickly as possible and to your match, concert or festival even quicker!
Contact info
School Lane, CV7 9GE, Coventry, United Kingdom
- 024 7538 6631
- info@bigparking.co.uk
- bigparking.co.uk
3.8
Great
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 2 weeks
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Very well organised
Very well organised, incredibly easy to use, and the staff are very friendly and helpful. To top it all, the convenience made the whole evening a lot more enjoyable.
22 January 2025
Reply from BigParking
Thanks Ian! Looking forwards to welcoming you back to one of our parking locations!
Reply from BigParking
Thanks David. Will pass your comments on to the team!
Well monitored with good parking…
Well monitored with good parking directions given. Easy access.
22 January 2025
Reply from BigParking
Thanks for your feedback Malcolm! I'll let the team know! Looking forwards to welcoming you back to one of our parking locations!
Reply from BigParking
Thanks Mark! The staff love it when we get great feedback!
Always swift access to car park and…
Always swift access to car park and well managed
22 January 2025
Reply from BigParking
Thanks Harry! Looking forwards to welcoming you back to one of our parking locations!
Easy to book
Easy to book. At destination the staff were friendly, helpful and efficient
22 January 2025
Reply from BigParking
Thanks for your Review Rodney!
Easy parking near Home Park
22 January 2025
Reply from BigParking
Thanks John! I'm glad we could help you find matchday parking for Plymouth Argyle. Looking forwards to welcoming you back to any of our other nationwide parking locations!
Easy payment process plus easy parking…
Easy payment process plus easy parking with helpful staff on the day
21 January 2025
Reply from BigParking
Thanks Kevin!
Excellent - 5 Stars
Excellent company - always reliable and offer great service. The parking opportunities are limited around the CBS Arena, but these guys offer great sites, well marshalled and reasonable distances from the ground. Would definitely recommend. Any interactions have always been polite and friendly. 5 stars.
22 January 2025
Reply from BigParking
Thanks Caroline! Don't tell any of the other clubs but Coventry is actually our favourite. We love supporting other fans with parking
Coventry arena
Great location and very efficiently met on arrival. Exit was equally straightforward
25 January 2025
Reply from BigParking
Thanks Neil!
Cancelled at the 11th hour.. no refund..yet
We booked parking for the Manchester United Vs Southampton game.
It was cancelled at 10am on matchday, due to unforeseen circumstances!
I am still waiting for my refund and will be putting the charge into dispute with my credit card provider.
On the positive side we found a car park closer to the ground at at £5, half the price of this lot, cheers!
16 January 2025
Unprompted review
Reply from BigParking
Hi Hugh,
We've requested some more information from you so we can follow up.
I'm sorry felt the need to leave a one-star review instead of contacting us directly for a quick resolution.
As soon as you provide the requested information I can check to see if the refund has been actioned for you.
Could of been clearer with parking address.
I've only given 4 stars because when I booked for Bristol City it didn't give me the full address of the parking at the university.
25 December 2024
Reply from BigParking
Hi Rocket!
Thanks for the feedback. We've now made the address clearer on our confirmation emails for Match Day and Event Parking at Ashton Gate Stadium.
All the Best!
Reply from BigParking
Thanks Stephen
Parked through this company at West…
Parked through this company at West Brom game At Mercure hotel. Paid 10 quid. Roadworks at exit meant we took an hour to get out. Then got fined 60 quid. Appealed but I wonder how many get stitched up. Even without roadworks this car park is difficult to exit for a game as it is in a cul de sac which gets full.
23 November 2024
Unprompted review
Reply from BigParking
Thank you for your feedback, and we’re sorry to hear about your experience parking at the Mercure Hotel for the West Brom game.
We aim to provide a smooth and convenient service for all customers, but we understand how frustrating delays caused by roadworks or high traffic volumes can be, particularly on match days. Unfortunately, external factors like temporary roadworks are beyond our control.
Regarding the penalty charge, we’re more than happy to assist you in following up on your appeal. Please reach out to our customer service team with your parking details, and we’ll do everything we can to support you.
Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. Should you have any further concerns or questions, please don’t hesitate to contact us.
Best regards,
The BigParking Team
No standing in the rain!
Easy to find, good parking and efficient park & ride service
24 November 2024
Reply from BigParking
Thanks Carla!
Turned me away with wheelchair van to…
Turned me away with wheelchair van to access a disabled space near my church. Had to take my disabled passenger much further away. Arrived at my destination to find able bodied people being allowed in to park. "My supervisor has just said we're allowed to let people in for church now". Nice one. Not. Unapologetic and giving the same "explanation " over and over again.
17 November 2024
Unprompted review
Reply from BigParking
Hi, Not entirely keen on the implication we were allowing able-bodied people to park and not others.
Your review is not a fair reflection of the fact that when you first arrived - the road was closed and when you returned later it was not.
I'm sorry you were inconvenienced.
Reply from BigParking
Thanks Steve!
Easy check in via ANPR system
Easy check in via ANPR system , nice parking spaces and very well lit up at nighttime , full security on site , nice easy access back onto the M6 J
25 August 2024
Reply from BigParking
Thanks Nigel!
Pleasent staff at location as always
Pleasent staff at location as always. Note ; you still owe me £10 from a previous double booking.
25 August 2024
Reply from BigParking
Thanks for the review Steve! Can you call or email and ask for Ria. We'll get this sorted for you
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