BigYellowBag Reviews 

405
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Got delivered a bag from these guys and they wouldnt complete the service until they were noticed by me. They seemed like they wanted extra money badly and the delivery was not very well done so I def... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 bags of their garden soil and let me tell you, it is beautiful dirt! My sister and I filled 6 3’ tall raised beds and still have more for the smaller raised beds we will be building. The... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful company with a great product! We have ordered the garden soil for the past few years to amend our garden and flower beds. What a difference it has made! Beautiful rich, black so... See more

Rated 1 out of 5 stars

Not only did I write a review telling of my problems with tons and tons of weeds in my yard, which weren't there before the dirt delivery and spreading, they had the gall to say someone would contact... See more

Company details

  1. Garden centre
  2. Home Furniture Shop

Information provided by various external sources

Getting quality black garden soil and mulch delivered to your home has never been easier than with BigYellowBag®. All you have to do is call or order online and we deliver. That’s it! No lugging, no mess and you don’t have to be home to take delivery. Join the tens of thousands of happy customers who have been having top quality black garden soil & mulch delivered in the BigYellowBag® since 1994. If the BigYellowBag® Black Garden Soil is not exactly what you expected then we will pick it up and refund you 100%.


Contact info

3.2

Average

TrustScore 3 out of 5

405 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(405)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer service ....great…

Great Customer service ....great price.....delivery is hassle free. Don't know why anyone would want to have a pile of dirt dumped in their driveway when they can have the Big Yellow Bag delivered!!!!

9 April 2019
Unprompted review
Rated 5 out of 5 stars

Quick and convenient

Quick and convenient. I ordered and paid online and was able to select what delivery date was best for me. Nice that you don't have to be home when they deliver...you just explain when you order where you want the bag placed and mark the spot with an X for the delivery person. I received a phone call prior to the delivery explaining what to expect. Delivered on the date I chose, and placed at the X. Excellent service.

29 September 2018
Unprompted review
Rated 5 out of 5 stars

I would recommend them

I would recommend them. Good quality earth, fast delivery, and follow the instruction on where to drop the bag. In my case saved a lot of work as drop by the job site ie. side fence by the roadway.

13 September 2018
Unprompted review
Rated 5 out of 5 stars

These guys are great

These guys are great. I ordered a big yellow bag and it was delivered the next day( there were other options, but this worked for me)! I also wasn't sure about where they would be able to leave the dirt, so I marked two spots and they left the dirt on my 1st choice spot.
Very happy with this company. Thanks

2 July 2018
Unprompted review
Rated 5 out of 5 stars

So easy...

So easy.... Booked and paid online, showed up on time and placed exactly where I asked. Will order again.

18 June 2018
Unprompted review
Rated 5 out of 5 stars

I love dealing with Eagle Lake

I love dealing with Eagle Lake. I can choose my time slot and the delivery is always on time and right where I have asked to have it placed.
This year I order the Montane mulch, best product ever. I love everything about this mulch and am looking forward to adding it to my gardens!!

3 June 2018
Unprompted review
Rated 5 out of 5 stars

Provides consistent high level of quality and on-time delivery of landscape materials

For the past seven years, we have been ordering topsoil, topdressing, and mulch with no issues at all. The materials have always been delivered on the date promised, in the location specified, and have always been of good quality. Thank you for being a consistent and reliable source for our landscaping materials needs. Craig & Carolyn Hagopian

29 May 2018
Unprompted review

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