BigYellowBag Reviews 403

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely wonderful company with a great product! We have ordered the garden soil for the past few years to amend our garden and flower beds. What a difference it has made! Beautiful rich, black so... See more

Rated 5 out of 5 stars

User friendly ordering even for me no problem ordering on line. Delivery was out exactly where I had asked for it to be left, guy was here and gone before I could get out to thank him. As for the so... See more

Company replied

Rated 5 out of 5 stars

Excellent service - discount coupon for $10 utilized, delivered on the date promised but more importantly placed in the exact location on my front yard grass I had marked out with some garden tools, t... See more

Rated 5 out of 5 stars

Superb customer service, They returned my call very promptly and were super friendly, professional and helpful. Soil was delivered in 2 days exactly as promised. Beautiful rich high quality soil, you... See more

Company details

  1. Garden centre
  2. Home Furniture Shop

Information provided by various external sources

Getting quality black garden soil and mulch delivered to your home has never been easier than with BigYellowBag®. All you have to do is call or order online and we deliver. That’s it! No lugging, no mess and you don’t have to be home to take delivery. Join the tens of thousands of happy customers who have been having top quality black garden soil & mulch delivered in the BigYellowBag® since 1994. If the BigYellowBag® Black Garden Soil is not exactly what you expected then we will pick it up and refund you 100%.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful smelling

Wonderful smelling! Wonderful feel! We were afraid we were going to need to sift this before applying, but it just fluffs right up. Delivery was flawless and the bag was dropped right on target. We can't wait to get gardening! We will buy again.

31 March 2018
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

The online process is seamless and very efficient. Our Big Yellow Bag was delivered as arranged. The driver was very pleasant. This is our third year for purchasing their products and are very satisfied. Highly recommend them.

31 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, from the online site to the office to the actual product arriving. I was thrilled with their professionalism and attention. Thank you so much. I'll be a returning customer for sure!

31 March 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service and even more amazing…

Amazing service and even more amazing product.
The soil is TOP QUALITY and they deliver what they promise.
They deliver on the exact X spot marked and their drivers are smartly dressed and so POLITE.
I highly recommend this great company.
Think BIG YELLOW BAG for your gardening needs.

Sacha Korman

23 March 2018
Unprompted review
Rated 5 out of 5 stars

Soil3, a Big Yellow Bag of black gold!

This company is amazing! I placed an order, picked a delivery date the following week, and the bag was delivered exactly when promised and to the exact location I had marked on my driveway. Once the bag was delivered, the delivery person took a photo of the bag in the delivery spot and sent it to my email as confirmation of delivery. The bag of soil3 itself is perfect. The mix is going to easily fill 4 of my 4ftx3ft raised beds, saving me from having to otherwise work on years of expensive and time-consuming soil amending of my currently awful Georgia clay soil.

22 March 2018
Unprompted review
Rated 5 out of 5 stars

Great Service!

We have used Big Yellow Bag several times now and they have always gone above and beyond. I would recommend them to friends and family. Sincerely, Pam Maehr

18 March 2018
Unprompted review
Rated 5 out of 5 stars

Very great soil

Very great soil. Delivered when expected. We started using it today as were very pleased with what we saw and how it mixed with our soil. Thank you for providing such a great service.

16 March 2018
Unprompted review
Rated 5 out of 5 stars

Fast and easy

Fast and easy. Love the extra detail of sending me a picture of the delivered product exactly where I wanted them to put it! My garden will be amazing this year!

12 March 2018
Unprompted review
Rated 5 out of 5 stars

We love the soil

We love the soil! Our garden is more productive and holds more water now. We haven’t had a weed issue with the soil either. We have preset soil from them for two years now. We will order again next year for other projects.

12 March 2018
Unprompted review
Rated 5 out of 5 stars

Happy with my Big Yellow Bag

I got a Big Yellow Bag and it smells, looks and feels like quality soil. Price was very reasonable, and delivery was good. I hope my tomatoes will be as pleased with it as I am.

19 February 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely great

Absolutely great. This is transforming the way I garden! The BigYellowBag makes it so much easier that a messy load on our driveway or endless bags of topsoil from the store. Service was easy and efficient.

9 October 2017
Unprompted review
Rated 5 out of 5 stars

Ordering the Big Yellow Bag was super …

Ordering the Big Yellow Bag was super easy on line & I am impressed with the options provided for delivery date. The Big Yellow Bag was delivered on the date selected in the very spot I wanted it delivered. Very convenient method of getting soil delivered - especially when you don't own or have access to a truck &/or trailer.

22 September 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look