I've taken my electric bike in twice — today because I cycled into a tree and damaged the whole gear mechanism. Great service, really knowledgeable. Impressively, if they can't help you, they'll point... See more
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My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... See more
Company replied
You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... See more
Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... See more
Company details
Written by the company
Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.
Contact info
Unit 3 Block 3 Chalex Industrial Estate, BN42 4NH, Brighton, United Kingdom
- 01273 905920
- hello@bikeboom.co.uk
- bikeboom.co.uk
4.0
Great
122 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item missing in the package of my…
Item missing in the package of my original order but when I reported this I got a real person to speak to, lots of apologies and the missing item sent out straight away with no arguments.
Top guys 👏👏
4 December 2022
Straightforward and quick order…
Straightforward and quick order processing. Products arrived as expected, well packed.
1 November 2022
Highly recommend BikeBoom
Highly recommend BikeBoom. Put my bike in recently for a rear wheel issue. Andy found the problem and rung me the next day with the news it would cost £10. He could have quite easily told me I needed a new rear wheel etc etc and I would have paid for it. Great to know BikeBoom has such an honest mechanic in Andy and they are now my go to bike repair shop 😀👊
28 October 2022
Unprompted review
Great item
Item had taken a long time to be delivered
But made a phone call very helpful and here that day,delivery issue not due to shop
17 August 2022
Extremely slow delivery
Extremely slow delivery, ordered more then a week ago and still not arrived!
18 July 2022
Review for items not delivered. Bike Boom use Hermes :(
You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use a good delivery service so your items arrive when expected and people wont be disappointed/angry about not receiving items they have paid for. Hermes=poor service. Bike Boom uses Hermes, Bike Boom has poor service because of their choice of delivery provider.
4 June 2022
Great service
18 April 2022
Quite affordable good products
Quite affordable good products.
It came with their cool logo sticker!
If I live near I’d visit and buy directly but delivery was very quick. Thank you.
7 April 2022
Speedy service and delivery
Speedy service and delivery. Product as described, however not yet had time to test out the cobag.
5 April 2022
Excellent service and bike is brilliant
19 March 2022
Took my new (to me) bike in for new…
Took my new (to me) bike in for new handlebars and re cabling. Work completed in 24 hours and to a great standard. Thanks guys!
28 February 2022
Unprompted review
Great Experience
This is the first time I've used Bike Boom and they were great.
The item was very competitively priced and arrived promptly in perfect condition.
I won't hesitate to use Bike Boom again.
Great Experience.
24 February 2022
Great quality, Quick delivery
CoBag arrived promptly for Christmas - even had a smiley face on the package! Thanks
28 December 2021
Perfect fit on the handlebars
Perfect fit on the handlebars, bought my takeaway coffee and popped it on and I walked with the bike to the office a few mins away.
Hands where otherwise full so a nice compliment to make the short journey easier
Thanks guys!
27 December 2021
Ordered a few Christmas presents on…
Ordered a few Christmas presents on line. Easy to use web site. Checkout really simple and presents all arrived on time. Will use again.
22 December 2021
Amazing service from Thomas at Bike…
Amazing service from Thomas at Bike Boom - easy to contact and couldn't have done more to help.
2 December 2021
Unprompted review
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