Bikeflip Reviews 

1,227
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

This was a very nice experience. The bike was very thoroughly packed and cumunicating with Bikeflip was easy and fast. Improvements could be, that it should be possible to print an invoice for the B... See more

Rated 5 out of 5 stars

Wow! Incredible service from start to finish. Our bike was sold from Austria to Italy, and the entire transaction went perfectly smoothly. BikeFlip provided clear instructions for packing, arranged... See more

Company replied

Rated 5 out of 5 stars

At first I was a little skeptical because I'd never used Bikeflip before, but then everything went smoothly. I found a great price on the bike I wanted, and even though I was in another country, it ar... See more

Company replied

Rated 5 out of 5 stars

Item was as described. Was able to track the progress of the shipment pretty easily from seller to our door. A good secure process for buying an expensive bike in a world full of scammers!

Company replied

Company details

  1. Online marketplace
  2. Bicycle Shop
  3. Sporting Goods Shop
  4. Second-hand bicycle shop

About Bikeflip

Written by the company

Image Placeholder

Bikeflip - the Safe Bicycle Marketplace

If you are on the hunt for a used or refurbished bicycle, Bikeflip is the place to be. Shop through thousands of bikes and buy them the safe way thanks to the Bikeflip Secure Payment. We take care of payments and shipments so you can relax while selling or buying bikes online.


Shop all Bikes Shop Mountainbikes Shop Roadbikes Shop E-Bikes Shop Refurbished Bikes


How does it work?

Instead of directly paying sellers like you do on other marketplaces, buyers are paying Bikeflip as a platform. We securely store the money and organize the shipment with the seller. The payout will be initiated only after a bike was delivered. This way, buyers can be sure to get their bike, and sellers can be sure to receive their payment. Easy as that!


Image Placeholder

Bikeflip Buyer Protection

Buying used bikes online is not easy - we know that. Therefore, we created the Bikeflip Buyer Protection. Shop bikes online without worrying about payment or shipments.

  • Bikeflip securely stores your money until you have received and approved the bough bicycle.
  • Every shipment is insured against damages & loss during shipping.
  • If the features or conditions of the bike vastly differ from the description, you can return the bike for free.

More about Buyer Protection


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,227)

523 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Easy for scammers…

I bought a gravel bike on bike flip last year and thought it worked the same as buycycle- that they would check how the bike looks and whether the conditions are as described. I knew one had 48hours to send it back but I was not there to install everything at the time of arrival. Unfortunately I was totally scammed and the carbon underneath the handlebar tape was broken and I only found out much later so be careful when buying a bike second hand without it being checked properly.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Seamless experience

Seamless experience. No issues whatsoever

9 April 2026
Bikeflip logo

Reply from Bikeflip

Hi Henrique,
thank you for your positive review! 🔥
We’re really happy to hear that you were satisfied with our service!
We hope to see you again soon on Bikeflip! 🚴‍♂️

Giulia - Bikeflip Team

Rated 4 out of 5 stars

Could be faster…

Could be faster - it took 10 days from payment until the bike was shipped. Shipping itself was fast.

9 April 2026
Bikeflip logo

Reply from Bikeflip

Hello Sasa,


Thanks for your feedback!

We understand that delivery speed is really important. Considering the distance between Germany and Croatia, a delivery in 3 working days is already a very good result. 
That said, we’re continuously working to make the process even faster and smoother.


Thank you for trusting us. We’re looking forward to see you again soon on Bikeflip! 🚴🏼‍♂️ 



Giulia - Bikeflip Team

Rated 5 out of 5 stars

Fast and smooth

At first I was a little skeptical because I'd never used Bikeflip before, but then everything went smoothly. I found a great price on the bike I wanted, and even though I was in another country, it arrived without any problems. They took care of everything. The bike arrived well-packaged, with the invoice and all the necessary parts.

14 April 2026
Bikeflip logo

Reply from Bikeflip

Hi David,
thank you so much for your amazing review! 🔥
We’re happy to hear that you had such a great experience with our service and that everything went smoothly!
We hope to see you again soon on Bikeflip 🚴‍♂️

Giulia - Bikeflip Team

Rated 4 out of 5 stars

The platform works great

The platform works great, the only complaint i have is the long wait for the bike pick up. Otherwise great.

14 April 2026
Bikeflip logo

Reply from Bikeflip

Hi Tilen,
we’re really happy to hear that you enjoyed your experience with our service, thank you for your review! 🔥

We’re sorry about the longer wait for the bike pick-up.
The pick-up day is arranged directly by the seller, which can sometimes affect the timing, but we’re always working to make the process smoother and faster for everyone.

We’re looking forward to see you again soon on Bikeflip! 🚴🏼‍♂️

Giulia - Bikeflip Team

Rated 5 out of 5 stars

Very good app

Good experience with this app

9 April 2026
Bikeflip logo

Reply from Bikeflip

Hi Daniel,
thank you so much for your review! 🚀
We really appreciate it and hope to see you back on Bikeflip very soon 🚴‍♂️

Giulia - Bikeflip Team

Rated 4 out of 5 stars

Quick delivery

My order was delivered quickly and without any issues.

3 April 2026
Bikeflip logo

Reply from Bikeflip

Hi Dawid,
thank you for your positive review! 🔥
We’re really happy to hear that you were satisfied with our service!
We hope to see you again soon on Bikeflip! 🚴‍♂️

Giulia - Bikeflip Team

Rated 5 out of 5 stars

Super easy and super happy about…

Super easy and super happy about everything

3 April 2026
Bikeflip logo

Reply from Bikeflip

Hi Christoffer,
thank you so much for your review! 🔥
We’re happy to hear that you had a great experience with our service! We hope to see you again soon on Bikeflip 🚴‍♂️

Giulia - Bikeflip Team

Rated 4 out of 5 stars

The service was impeccable

The service was impeccable, price judgment could be improved, I had to lower price a bit from what it said was a good price in order to sell quickly. Maybe I was just impatient

9 April 2026
Bikeflip logo

Reply from Bikeflip

Hi Joao,
we’re really happy to hear that you found the service impeccable, thank you for your kind review 🚀

Regarding the price suggestion, our system provides an estimate based on market data, but the final selling price can also depend on timing and demand. Sometimes adjusting the price can help speed things up, as you mentioned.

Thank you for trusting us. We’re looking forward to see you again soon on Bikeflip! 🚴🏼‍♂️

Giulia - Bikeflip Team

Rated 5 out of 5 stars

Everything worked perfectly smooth

Everything worked perfectly smooth

3 April 2026
Bikeflip logo

Reply from Bikeflip

Hi Inez,
thank you so much for your review! 🔥
We’re happy to hear that you had a great experience with our service! We hope to see you again soon on Bikeflip 🚴‍♂️

Giulia - Bikeflip Team

Rated 3 out of 5 stars

It doesn't ship to norway

It doesn't ship to norway

29 March 2026
Unprompted review
Bikeflip logo

Reply from Bikeflip

Hello Oscar,
At the moment we don’t ship to Norway yet. We understand how this can be limiting and we’re working on expanding our shipping coverage in the future.
Follow us on our social channels to stay updated on when we’ll open in Norway.
Keep riding 🚴‍♂️

Giulia - Bikeflip Team

Rated 5 out of 5 stars

It,s all perfect

It,s all perfect

9 March 2026
Bikeflip logo

Reply from Bikeflip

Hi Panos,
thank you so much for your review! 🔥
We’re happy to hear that you had a great experience with our service! We hope to see you again soon on Bikeflip 🚴‍♂️

Elias - Bikeflip Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, everything was really smooth

23 February 2026
Bikeflip logo

Reply from Bikeflip

Hi Petar,
thank you so much for your review! 🔥
We’re happy to hear that you had a great experience with our service! We hope to see you again soon on Bikeflip 🚴‍♂️

Maria - Bikeflip Team

Rated 4 out of 5 stars

Everything was fine

Everything was fine, but delivery was too long. It takes 2 weeks to receive a parcel from Italy to Romania.
Excellent communication, packaging and product.
I recommend to others!

3 March 2026
Bikeflip logo

Reply from Bikeflip

Hi Alexandru,
thank you for your positive review! We’re happy to hear that you had a good experience with our service, especially with our communication and our Bikeflip Box.
We’re sorry to hear that the delivery time felt too long. It’s possible that the Italy–Romania route was a bit more complex from a logistics perspective. Unfortunately, we don’t have direct control over shipping timelines once the parcel is in transit with the courier.
Thank you for your understanding. If you have any questions or need any clarification, feel free to contact us anytime at hi@bikeflip.com.
We hope to see you again soon on Bikeflip! 🚴‍♂️

Linda - Bikeflip Team

Rated 5 out of 5 stars

Everything was fine as I expected

Everything was fine as I expected, so congratulations.

23 February 2026
Bikeflip logo

Reply from Bikeflip

Hi Barbara,
thank you so much for your review! 🚀
We’re happy to hear that you had a great experience with our service! We hope to see you again soon on Bikeflip 🚴‍♂️

Maria - Bikeflip Team

Rated 5 out of 5 stars

easy to use.

easy to use.

25 February 2026
Unprompted review
Bikeflip logo

Reply from Bikeflip

Hi Gustas,
thank you so much for your review! 🚀
We’re happy to hear that you had a great experience with our service! We hope to see you again soon on Bikeflip 🚴‍♂️

Linda - Bikeflip Team

Rated 4 out of 5 stars

Everything was good and fast, good job!

the delivery was easy to track, was fast and everything was easy to understand

24 February 2026
Bikeflip logo

Reply from Bikeflip

Hi Markus,
thank you so much for your amazing review! 🚀
We’re happy to hear that you had a great experience with our service! We hope to see you again soon on Bikeflip 🚴‍♂️

Linda - Bikeflip Team

Rated 5 out of 5 stars

Great info during purchase and good…

Great info during purchase and good packaging. Just a very easy experience. Thumbs up!

17 February 2026
Bikeflip logo

Reply from Bikeflip

Hi Markus,
thank you so much for your amazing review! 🚀
We’re happy to hear that you had a great experience with our service!
We hope to see you again soon on Bikeflip 🚴‍♂️

Linda - Bikeflip Team

Rated 5 out of 5 stars

Very good service.Easy to work and to…

Very good service.Easy to work and to find information for the deal and delivery.

17 February 2026
Bikeflip logo

Reply from Bikeflip

Hi Todor,
thank you so much for your amazing review! 🚀
We’re happy to hear that you had a great experience with our service!
We hope to see you again soon on Bikeflip 🚴‍♂️

Maria - Bikeflip Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look