Bikeinn Reviews 

This is the second time I have purchased from BikeInn/TradeInn. The first time was a good experience.
I recently ordered two SRAM brake levers-the image of the brake lever clearly had the SRAM matchmaker clamp included and nowhere in the information and specifications did it state that the matchmaker clamp was not included! The brake levers arrived after only 5 days which is fine with me, but the matchmaker clamps were not included! How am I expected to use my new brake levers without the clamps?Very disappointed this time with Bike Inn.

Total Farce - NEVER AGAIN

Includes TradeINN

I ordered an item, it never arrived and I asked customer service to find out why. They didn’t and said it would arrive it was just late.

STILL WAITING.

A day later also ordered 4 other items.

Two identical items were listed but I was later told they only had one. I declined other options but agreed on one with a partial refund.

That one item arrived but no refund.

The purchase of the other two items was split and no news on them AT ALL.

I also read I have to pay for any returns making this seller who is not cheaper is actually able to provide zero service with no downside to them.

Wasted days on non arriving items despite delivery notification texts.

No delivery coordination for items.

Money taken before items exist.

They allegedly can’t order out of stock sizes so it seems like they buy a bin of goods and when it’s gone it’s gone.

NEVER AGAIN.

Update: Refund received today but still no news on two late deliveries.

How do you get a 3.5 rating? Mathematics says it's 2.5
Even that is alot higher rating than I've seen elsewhere.
Some folks get lucky with these scammers, but far too many, including me, don't.
They sell product they don't have, and THEN, try to find it elsewhere. Ifnthey don't have access to it, they just don't bother.
They inform you of none of this, until long past the shpping due date, and only if you ask. At that point they tell you to cancel your order, or wait. They don't even look at your order, just endless robotic emails, telling you how much they care about their customers.
Good luck with returns, or refunds. You might get one if you pay to ship your item back, if you get lucky. Too many dont.
Take your chances

Was dubious about buying from abroad as I live in the UK but they had some great low prices so I took a chance.
Item arrived within a week and was not hit for any extra import duties. I would use again.