Bikers World / Off Road World Reviews 

404
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting items arrived quickly and were well-packaged. Many people are very satisfied with the quality and selection of products, finding them to be great value for money. Reviewers frequently highlight the excellent service, competitive pricing, and hassle-free ordering process, often including helpful staff and quick responses. However, some people mentioned occasional minor delays with delivery, which were typically attributed to courier issues rather than the company's fault. Additionally, a few customers noted discrepancies where products required alterations to fit as advertised, or promotional offers were not always accurately reflected or honored.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast dispatch and quick... See more

Product

Clients share positive opinions on product quality, frequently highlighting excellent items, great products,... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent in every aspect and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning great, excellent, and competitive... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering, quick processing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went up weekend to get some parts,a couple of odd spark plugs were on my list they didn't stock. To complete transaction Ryan looked up retail told me they were dear I agreed and paid. When I go... See more

Rated 5 out of 5 stars

I rang with an enquiry about Givi spare parts: the gentleman I spoke to confirmed that I had got the right part number- unfortunately they were out of stock. His good product knowledge enabled him to... See more

Company replied

Rated 5 out of 5 stars

Excellent service in every aspect. Great communication when I had a query, they went to the extra mile to help me via email comms. Cannot fault the service I got. And, super quick delivery of crash he... See more

Rated 5 out of 5 stars

Super speedy delivery (within a few days of purchase) and has literally everything you could want and need need to get on a bike 10/10 couldn’t recommend Bikers World any higher


Company details

  1. #23 of 47 best companies in Motorcycle shop
  2. #11 of 19 best companies in Motorbike dealer
  3. #18 of 41 best companies in Motorcycle Equipment Store
  4. #18 of 24 best companies in Motorbike parts shop

Written by the company

Bikers World @ Coleshill is a true Motorcycle Mega store With all the best Clothing and Accessories for your Road Adventures downstairs and your Off Road Exploits Upstairs.. We are a family owned business with over 25 years experience on the site.. We are one of the largest stockists of Alpinestars and FOX in the UK where the goods are actually on display to buy and take away that day.. We also over fast and efficient Mailorder service and send over 100 orders every day, with a dedicated department for all the Accessories/Parts/Clothing/Helmets you require.


Contact info

4.8

Excellent

TrustScore 5 out of 5

404 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(404)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great web site for easy order…


Great web site for easy order placement, payment, communication through to delivery. Professional business. Highly recommended.

19 May 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Well thats very nice of you to say.. Thank you so much for the review and the 5 Stars

Rated 5 out of 5 stars

Great company!

Great company, ordered a Alpinestar jacket that I needed for a big trip 2 days away and it came the next day as promised, great service, great jacket !

19 May 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Great to hear but maybe give your self a couple of days extra next time and save the panic :) Thank you so much for the review and the 5 Stars

Rated 5 out of 5 stars

Great service with returns

Ordered boots and unfortunately too small. Easily returned

15 May 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Boots to Small or Feet to big? :)) Thank you for using us and glad the return was easy for you.. Thank you so much for the review and the 5 Stars

Rated 5 out of 5 stars

Great service.

Great service.
Very fast and efficient delivery.
Parts fit nicely.
Very happy.

15 May 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Now thats just perfect! Thank you so much for the review and the 5 Stars

Rated 5 out of 5 stars

Wrong parts and no communication

My first order and the parts came incorrect, ordered some Arai base plates and the hole centres were wrong, I rang on the Friday ,told to call back Monday when a person would be in to deal with the exchange request.. rang put through 3 times, 3 times phone disconnected.. so I ended up milling/ machining the hole centres myself to make fit.. not great really.. However I did presume that helmets base plates were the same as when I googled my helmet style/model these came up..
UPDATE:
Since this review Biker’s World have been in touch and explained the situation with the baseplates and I am happy with their response to my initial enquiry..
Recommend the after service after an itchy start 😃

7 May 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Hi Stephen, Really sorry to hear that everything did not go well.. The base Plates you ordered are for the I'Type Visor system which does fit on many of the helmets, but I just wanted to make sure you have that system as the visor for other models will not fit correctly and simply making them fit on the helmet may lead to your holder sets and visor coming off? Just drop me an e-mail if you could as you don't want the Visor and Holder sets to come off while riding if they are fitted to the wrong Base plates.. If you let us know what helmet you have and we can sort it out for you... Many thanks. Mark

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

7 May 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Thank you so much for the review and the 5 Stars

Rated 5 out of 5 stars

Bikers World hold stock

Genuine company, unlike some of the other online crooks. Wasted 2 months waiting for two other companies to dispatch my order. Both companies didn't have the product in stock when they said they did on their website. Had to cancel my order both times because I couldn't wait for 6-8 weeks for them to source stock. Thank you Bikers World. I now have my new visor.

6 May 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Thank you so much for leaving the great review + 5 Stars!! + with the sunshine out now you get to clean all the bugs off your new visor!!

Rated 5 out of 5 stars

Very good.

Very good.

Recommend

6 May 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Great to hear.. Thank you so much for the review and the 5 Stars

Rated 4 out of 5 stars

I ordered three balaclavas and to be…

I ordered three balaclavas and to be honest didn't think shipping would be so expensive
As I've ordered many things from the UK but can't say I spent so much on shipping so far,definitely something I'll be thinking about next time I want to order something in regards to the merchandise no complaints there as orderd. I don't have any complaints towards bikers world they were fine and very helpful my only concern was that postege was a bit expensive and what can you do

22 April 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Hi Adam, Happy to hear they arrived in Israel as ordered... The postage you paid (£10.79) was for a tracked package and was actually less than what it cost us, so I'm sorry if you feel it was expensive, Postage from the UK is very expensive compared to other countries and something we have no control over... Many thanks for your order and the review :)

Rated 5 out of 5 stars

This was my first time using this…

This was my first time using this company and I'm really impressed. My order was delivered to my door in less than 24 hours. I will definitely be using this company again

28 April 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Brilliant to hear and thank you for the great review and 5 Stars!! Hope th weather stays great to get use of the New Gloves :)

Rated 5 out of 5 stars

Always friendly and extremely helpful

Always friendly and extremely helpful.
Never had a bad experience shopping here. Looking forward to picking up my new jacket

2 May 2025
Bikers World / Off Road World logo

Reply from Bikers World / Off Road World

Thank you so much for taking the time to write such a nice review!

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