bikesales.com.au Reviews 

277
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have used Bike Sales for many years & always my "go to" site. As a buyer, the site provides all the info you require prior to making an enquiry. As a seller, have only ever had quality, serious enqu... See more

Rated 3 out of 5 stars

Facebook marketplace generated at least twice as much enquiry. The Bikesales app is often atrociously slow or just hangs and this is very frustrating. On the plus side the pay through Bikesales fe... See more

Rated 1 out of 5 stars

Extremely poor sellers notification system. All emails informing me that someone wished to talk ended up in spam. I hadn't marked them as junk, so clearly the generated emails are composed so po... See more

Rated 3 out of 5 stars

This is a very very expensive site to advertise on. I had one phone call, and that one person came and looked. Never purchased the bike. Through no fault of bikesales my bike was pretty new st... See more

Company details

  1. Motorbike dealer
  2. also in
  3. Car accessories shop

Written by the company

Australia’s No.1 place to buy, sell or research a bike, and read all the latest news and reviews.


Contact info

3.6

Average

TrustScore 3.5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(277)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Snapped up - easily.

The ad was easy to construct and allowed me plenty of text space to present an ad that I hoped would give the viewer a good summary of the bike and it's capabilities.

Photos were easy to load up, but I did take my time to take the range of detailed photos that I look for when browsing. I chose not to do a video.

I advertised with bikesales.com because I believe it to be the "go to" site for the advertising of used motorcycles, for most riders. The quality of the ad does give an indication of the qualities of the owner, in my opinion. The bikesales ad format does allow for the bike to present well to viewers.

The first week report on my ad was very surprising in terms of statistics. I was happy to see the activity was very high. That said, there was only one sincere enquirer that contacted me repeatedly within days of my ad listing. He was extremely determined in his efforts to negotiate the price down, even before he'd seen the bike, or ridden it.
The next genuine enquiry came from its new owner. He came, he saw, he rode, he paid full asking price, and the funds were in my account within 24 hours.

20 January 2022
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Steve, Congrats on the quick sale of your bike at the asking price. We really appreciate the time you took to explain how your sale played out, it will help give others a good idea of what to expect too. It sounds like you found genuine buyers which is great. See you next time. -Alex

Rated 5 out of 5 stars

A good platform for buyer and seller

I was able to provide full details of the motorbike for sale. The process was easy. Potential buyers had detailed and sufficient information to focus their search. I only received well-informed serious enquiries. This resulted in an easy and efficient sale for buyer and seller. Recommended.

18 January 2022
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Stephen, Congrats on the easy sale of your bike. We're powered by RedBook so you'll get a rich array of spec data added to your ad when you advertise with us. It's good to hear that you found serious buyers on our site too. See you next time. -Alex

Rated 5 out of 5 stars

Quick and easy

Quick and easy, good analytics showing how many are accessing and inquiring about your bike and ultimately sold in no time at all.

16 January 2022
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Awesome! Thanks for sharing your experience, we're glad we didn't disappoint! -Alex

Rated 5 out of 5 stars

Immediate response

Immediate response to the advert shows great coverage of Bikesales

10 January 2022
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Chris, Thanks for your 5-star review and feedback about coverage. It's good to hear you got a response quickly. -Alex

Rated 4 out of 5 stars

Great experience, easy posting, professional website

My bike sold within 2 months at a reasonable price. Posting was very easy. Much cheaper to sell than on ebay, and better than facebook in terms of what people expect (too much low negotiating on facebook, and people not seriously interested). One thing that didn't work so well was when I received messages on the ad. To avoid notifications that weren't important I disabled notifications on my phone for the app. I would have to check my messages on the app or website because I didn't get notified with messages. I think a good option would be to switch off notifications for everything but messages (Maybe this is a thing but I didn't find it).
Overall pleased with the experience and would recommend!

7 January 2022
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Alex, Congrats on the sale and thanks for your detailed feedback. If you have any questions about the notifications feel free to give us a bell next time on 13 72 53, or send us an email customercare@carsales.com.au. The setting may be different depending on the device, so we're happy to talk you through it. -Alex

Rated 2 out of 5 stars

Too many timewasters and scammers

The volume of time wasters and scammers on this platform exceeds the effort made by Bikesales to prevent this. For this reason I cannot recommend Bikesales to others. If my ad was free I would have less of an expectation but in the case of Bikesales I have paid for a service that in my view should include making every effort to keep timewasters and scammers off the platform or at least acknowledge the problem.

5 January 2022
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Sid,

Thanks for your review and feedback.

We take online security seriously and have a Trust & Safety team that constantly review ads and enquiries sent through our system to ensure the enquiries received are legitimate.

If you have received anything you feel may be a scam, you can report this to safety@carsales.com.au and our team will investigate further.

Thanks - Zac

Rated 5 out of 5 stars

Very simple

Very simple, straightforward & sold very quickly. To someone who sounds like a nice bloke, which is important!

5 January 2022
Unprompted review
Rated 1 out of 5 stars

I wasn't impressed with the money paid for the basic package... very little coverage

The basic paid selling experience is expensive for not much. It is only worthwhile if you pay premium selling fees, but alot of money for less expensive items.

4 December 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Hawk, Thanks for your feedback. If you're still trying to sell your bike, our customer service team would be happy to review your ad. Please call us on 13 72 53. -Alex

Rated 5 out of 5 stars

Extremely quick sale.

The process of creating the ad was very easy to follow and the bike was sold within a week. Great value for money. Loved it.

29 November 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Christopher, Perfect. That's just the kind of experience we all like to hear about. Thanks for your 5 star review and if you're now in the market for another bike, we know where you could find one! -Alex

Rated 1 out of 5 stars

Could not change bike details once…

Could not change bike details once posted. waste of money. Better off advertising for free elsewhere

19 November 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Ewen, Sorry to hear about your trouble. The details can usually be changed within your account, but if something doesn't seem quite right, give our customer service team a bell on 13 72 53 - they'll be happy to make any updates and see if they can work out what the issue might be. -Alex

Rated 5 out of 5 stars

Ease of Advertising

14 November 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi, Thanks for your positive review about selling on our site. See you next time. -Alex

Rated 5 out of 5 stars

20 plus vehicles sold now!

This was my 7th or 8th bike sold through bikesales apart from our last 12 or so cars, plus 2 boats. Whilst the price to advertise has crept up, it is well justified in my opinion due to the improved product and functionality of the website for both sellers and buyers. There is simply no competition to the carsales group. Keep improving and I expect market domination will continue. Go you good thing!

13 November 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Bernie, That's great to hear! Thanks for choosing us over and over. We've recently made some upgrade to some of our sites (when selling), I hope you're enjoying them! -Alex

Rated 5 out of 5 stars

sold my motorcycle

It was a good experience as the motorcycle was sold in 16 hours

9 November 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi, That's a quick sale! We'll see you next time. -Alex

Rated 5 out of 5 stars

Best marketing place when selling or buying a bike!

Have been listed on FB for months and only got crappy enquiries. Listed on Bikesales and only take a week to have it sold!

26 October 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Edward, Thanks for advertising with us and it's great to hear that you got results quickly. See you next time. -Alex

Rated 5 out of 5 stars

Buying a bike and fitting it to the…

Buying a bike and fitting it to the right owner.

And you guys helped me find and that my bike needed to sell it well. Thanks.

22 October 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Aravind, congrats on the purchase and sale. It's good to hear that you found what you were after on site. See you next time. -Alex

Rated 3 out of 5 stars

Very expensive and did not yield a…

Very expensive and did not yield a sale. I received 3 scammers and a few people asking and offering well below market value it simply not answering once they touched base. Not sure if I will use this platform again. I sold my bike on a free Ad.... Marketplace... I'd actually like my money back to be honest.

19 October 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Donna, Thanks for your feedback about selling on bikesales and we're sorry to hear about the scam contact. If you haven't already, you're welcome to send the scam details to safety@carsales.com.au - so we can have a closer look. We don't usually offer a refund under these circumstances. We're always listening to feedback though and trying to improve what we offer. Thanks for your time. -Alex

Rated 5 out of 5 stars

Very quick transaction

10 October 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Jason, Congrats on the quick sale of your bike. See you next time you're looking to buy, sell or want to know all things bikes! -Alex

Rated 5 out of 5 stars

Really easy to deal with

Really easy to deal with, and got a lot of interest in the bike across a good spread of time (not just when it was first placed but also weeks later).

7 October 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Louis, Congrats on the sale of your bike and thanks for letting us know you had a good level of interests. See you next time. -Alex

Rated 5 out of 5 stars

Happy Vendor

Sold my bike in 5 days, thank you Bikesales. Found your site very easy to navigate with more than adequate advertising options and reasonably priced.

3 October 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Robert, Congrats on the quick sale. It's good to hear you found it easy to navigate as well and fairly priced. See you next time. -Alex

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look