bikesales.com.au Reviews 

277
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Have used Bike Sales for many years & always my "go to" site. As a buyer, the site provides all the info you require prior to making an enquiry. As a seller, have only ever had quality, serious enqu... See more

Rated 3 out of 5 stars

Facebook marketplace generated at least twice as much enquiry. The Bikesales app is often atrociously slow or just hangs and this is very frustrating. On the plus side the pay through Bikesales fe... See more

Rated 1 out of 5 stars

Extremely poor sellers notification system. All emails informing me that someone wished to talk ended up in spam. I hadn't marked them as junk, so clearly the generated emails are composed so po... See more

Rated 3 out of 5 stars

This is a very very expensive site to advertise on. I had one phone call, and that one person came and looked. Never purchased the bike. Through no fault of bikesales my bike was pretty new st... See more

Company details

  1. Motorbike dealer
  2. also in
  3. Car accessories shop

Written by the company

Australia’s No.1 place to buy, sell or research a bike, and read all the latest news and reviews.


Contact info

3.6

Average

TrustScore 3.5 out of 5

277 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(277)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Bike sales works and was easy to set up…

Bike sales works and was easy to set up the ad looked professional and i had less tyre kickers than the other free websites and apps like gumtree.

24 September 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi, Congrats on the sale and thanks for your positive feedback. See you next time you're looking to buy, sell or want to know about all things bikes! -Alex

Rated 5 out of 5 stars

Ease of navigation with ad placement…

Ease of navigation with ad placement that also provides you with the bike specifications. It also seems to filter out the time wasters and tyre kickers - that in itself is a winner!

23 September 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi John, Thanks for your 5-star review and positive feedback. See you next time. -Alex

Rated 1 out of 5 stars

Not happy with the app

20 September 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi George, Thanks for your feedback, could you tell us exactly what you not happy about re the app? Thanks Alex

Rated 1 out of 5 stars

Not good anymore

It was good, but now I'm forced to do this to remove my advertising, it's *hit.

18 September 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi, Thanks for your feedback about the survey at the end of your selling experience. The survey is on our our radar for a closer look and update. I'll save your feedback so I can share it with the wider group when we re-visit how it's set up. Thanks for your time. -Alex

Rated 1 out of 5 stars

Poor enquiry level

Bikesales is the place to list if you're being pressured to sell your bike by your pregnant wife. It creates the illusion of effort without actually getting results. So everyone is happy!

In all seriousness though - really poor enquiry level that simply does not justify the fees they charge.

I was selling a car at the same time and had to shift it to gumtree because carsales had generated virtually no enquiries. Gumtree delivered over 10X the enquiries and sold it in days.

I would have moved my bike as well but was quite enjoying having it around.

I got a few bike enquiries, but mainly from dealers trying to get it for a steal. To be fair I sold it in the end through Bikesales, but the buyer (and many more) would have found me on Gumtree instead.

So in summary, I wouldn't list on carsales or bikesales again. They simply don't return value for the fees charged. The market has moved to free sites so it makes sense to list there instead.

Good research tool for new bikes/cars, but not for much else.

5 September 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Matthew, Thanks for your feedback about selling your car and bike. Would it be possible to get the Ad ID numbers so we can have a closer look at your experience? We'd really like to see how we can improve and hopefully see you back next time. -Alex
PS - how does your wife feel about sidecars? I just had a look and there are a few on the market... and the Toy Run is coming up!

Rated 5 out of 5 stars

Easy to place ad and felt secure…

Easy to place ad and felt secure providing my details to a reputable company. Sold my bike in less than 2 weeks. Very happy with result and cost of ad.

5 September 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Linda, Congrats on the quick sale of your bike and thanks for sharing your 5-star experience. We'll see you next time. -Alex

Rated 5 out of 5 stars

Excellent site to advertise

Excellent site to advertise. Sold my bike within 2 weeks would recommend and use again.

14 August 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi George, It's great to hear that you sold you bike in just two week. Thanks for the feedback and we'll see you next time. -Alex

Rated 2 out of 5 stars

Not good results after all

I got twice the response through FB marketplace without paying any fee

13 August 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Alejandro, Thanks for your feedback. We're happy to hear that you sold your bike, even if it wasn't with us this time. If you'd like to provide some more feedback, please follow this link: https://help.carsales.com.au/hc/en-gb/requests/new -Alex

Rated 3 out of 5 stars

Platform is too expensive and I have…

Platform is too expensive and I have only received 1 offer. Sold it in 3 days on FB Marketplace.

4 August 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Andrea, Thanks for your review and feedback. It's good to hear that you sold you bike, even if it wasn't with us this time. If you could reply with the SSE ID number, I'd like to have a closer look at your ad and see where we can improve. -Alex

Rated 5 out of 5 stars

Every vehicle I've listed has sod.

Every vehicle I've listed does sell! The contact system works well and the ads allow plenty of scope for getting my message across.

26 July 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hey Paul, Congrats on the sale of your bike and thanks for the positive feedback. See you next time. -Alex

Rated 5 out of 5 stars

all good

all good, needs some fixing on the mobile when you have multiple adds, but all good none the less.

thanks guys

28 June 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi bd, Congrats on the sale and thanks for your 5-star and feedback. Could you let me know exactly what you're referring to when you have multiple ads on mobile? -Alex

Rated 5 out of 5 stars

My bike was advertised on Friday night…

My bike was advertised on Friday night aand sold for my asking price. Very good result.

7 June 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hey Kerry, Congrats on quick sale of your bike for the price you were after. Thanks for your 5-star review. -Alex

Rated 5 out of 5 stars

I had a holding deposit under 8 hours…

I had a holding deposit under 8 hours of the add. And the only reason it took over a week to sell is because it was an interstate buyer and the gentlemen tried everything he could to get to it earlier.

30 May 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hey Zippo, thanks for sharing your experience selling your bike with us. Thanks for the 5-star review and we'll see you again. -Alex

Rated 4 out of 5 stars

Bikesales auto assignment of the bike…

Bikesales auto assignment of the bike type and it's details is too restrictive especially if you're trying to sell a bike that is not very common or has been modified from the original. For example I wanted to sell a Triumph 955i Daytona which had been properly and professionally converted from it's fully faired state to the naked 955i Speed Triple style. This is a popular conversion amongst Triumph enthusiasts and is typically referred to as a 'Speedtona'. Unfortunately Bikesales has no provision for identifying the bike as such.

***EDIT***
Hi, Alex,
The ad ref was SSE-AD-4678521. It was some time ago & I think the bike actually sold through Gumtree.

I just sold another bike, a BMW R1100S (SSE-AD-7230422) and this highlighted yet another issue with the auto-description. There is no provision to list the colours of an optional factory two-tone paint job. The bike is listed by BMW as Titan Silver/Mandarin Yellow but you can only select one colour in the listing.

cheers
Terry Colley

28 May 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Terry, Thanks for your positive review and feedback. It's good to hear that your custom Daytona found a new home. Our site is driven by RedBook data, which pre-fills the ad with info about the bike as it would have been delivered from the factory. You raise an interesting point though and I'll review our current process for modified bikes - if you could reply with the Ad ID I'll use your bike an an example when following this up. See you next time! -Alex

Edit - thanks Terry, details received and two-tone colour option noted as well. -Alex

Rated 5 out of 5 stars

I received plenty of genuine buyers and…

I received plenty of genuine buyers and sold for the asking price.

16 May 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Mike, It's great to hear you found genuine buyers on bikesales and managed to sell for your asking price. We'll see you next time! -Alex

Rated 5 out of 5 stars

Bikesales was great.

Bikesales was very simple and straight forward. Sold my bike within 7 days for asking price.

Users beware however, there are a lot of scammers that monitor the site and you should avoid the 'I live really far away and I'll send a courier' scam.

4 May 2021
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Raickoz, Congrats on the sale and thanks for letting us know how it went. Our help centre has tips for keeping safe online for those interested, see the link below. We'll see you next time. -Alex
https://help.bikesales.com.au/hc/en-gb/categories/201765983

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