Bikes Out Group Reviews 8

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bicycle Shop

Written by the company

We are the go to online folding bike store. Trusted & Recognised globally by our customers.


Contact info

3.3

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam site! I was scammed out of £1,240

The company used to be called Frazzle cycles (although they would deny it) but the way they went from the company profile to selling brompton (some limited edition bikes for cheap) is exactly the same!
Don't ever send them any money, I was scammed out of £1240 on their previous scam site! They will not ship after the transaction! Get you to cancel your paypal appeal to scam you out of money. I have a lot of evidence that Bikes out and frazzle cycles are the same fraud syndicate.
I can't get my money back, I hope you don't fall for it!

12 January 2024
Unprompted review
Rated 1 out of 5 stars

Scammed

Having seem Gerald’s review, I am almost certain I have been scammed. Similar to him, I was informed that the transaction didn’t go through, and I chose to make multiple payments in smaller amount via credit card. Initially they are very enthusiastic and kept following up with me, but after the last payment was made, response came to a standstill, and I don’t hear from them anymore despite informing them I had actually paid more than the required amount. The website, marketing had existed for a while, and the entire experience throughout the process of making the payment was very professional until the last payment was received. Now looking at the earlier reviews posted here that were positive, the style is almost similar. I am still hoping for the best, but till I receive the refund or the bikes, to anyone out there, don’t risk it.

16 March 2024
Unprompted review
Rated 1 out of 5 stars

Never trust this website, scammers

Never trust this website or transfer any money to them!!! I transferred 5000 pounds to them on 1 Feb 24 when they issued me an e invoice but they never delivered the bikes even when they said it was shipped and went MIA for 2 weeks.

When I initially wrote a review here, they suddenly emailed me again asking for the review to be removed, and will refund me my money. I was very happy of course but after a few back and forth emails, I trusted them and removed the email on TWO occasions which they said they have transferred the money but I never received anything and they went MIA AGAIN!!! They have broken my trust and scammed me twice.

Please I'm begging everyone out there not to transfer any money to them like I did, no matter how legitimate they may seem.

1 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look