Bikester Reviews 1,962

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

We purchase two Ortler Montana E-bikes. There were no surprises — the bikes were well packaged and arrived on time and in perfect condition. The shipping company was also very professional to work wit... See more

Rated 1 out of 5 stars

Ordered a bike, hat the wrong address for delivery input by GPay automagically, no way to change the order, send a mail literally 5 minutes after ordering. They send me the bike (to the wrong ad... See more

Rated 3 out of 5 stars

Bike was delivered in time and after assembling everything was functional but not everything was done right. Especially optical faults (such as twisted and sticking out brake hose) had to be reworked.... See more

Rated 5 out of 5 stars

I manage to get the bike for the best price . Keep going from time to time with such hammer deals, so people for whom original price was too high - will get at the end the "bike of the dream"

Company details

  1. Bicycle Shop

Written by the company

Wir bei Bikester setzten in unseren Onlineshops in ganz Europa auf eine einfache Idee: Bestellen Sie einfach und schnell Fahrräder, Radbekleidung und Zubehör direkt von Zuhause im Online Fahrradfachhandel. Profitieren Sie von unserem umfangreichen Sortiment, unabhängig von Wohnort oder Ladenöffnungszeiten. Durch unsere einfache Navigation und intelligente Suche finden Sie blitzschnell das Passende. Wir wissen, dass die Fahrradwelt komplex geworden ist. Viele unterschiedliche Radvarianten, Laufradgrößen oder Schaltungen stellen Einsteiger beim Radkauf vor schwierige Entscheidungen. Doch mit unserem virtuellen Produktberater findet jeder in nur wenigen Schritten das richtige Fahrrad für seinen Einsatzzweck. Vertrauen Sie auf unsere Erfahrung. Wir behalten die neuesten Fahrrad-Trends, zum Beispiel das Elektrofahrrad, für Sie im Blick. Unser starkes Team vereint viele Jahre Branchenerfahrung, kennt und testet die Produkte auch privat – denn wir sind selbst begeisterte Radfahrer.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Would rate it something else but it…

Would rate it something else but it never got to me. The customer response to the situation is pretty bad. There are 3-4 people writing me stuff, one contradicting the other. One says the shipment cannot be delivered(fun fact, its stuck in a lager 15 minutes away from my house) another one says I will be reimbursed and I should order again. Then there is one saying that they are in contact with the delivery company. In the meant time the delivery company writes me and asks for my fing address again.

I understand everyone is going trough a hard time these days and you all are trying your best but this is getting a bit out of hand. Stay safe and stay healthy!

24 March 2020
Unprompted review
Show reviews in all languages. (1,962 reviews)

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