Biketrax Reviews 159

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As a defiantly stereotypical woman who needs a man to fix things, this shop has been my salvation again and again for two decades. Today I found my bike with a flat tyre and missing cap, after wint... See more

Rated 5 out of 5 stars

Biketrax I would highly recommend as they were only to happy to oblige for some money to be returned when they failed to deliver on their promise of the part being delivered within a specific time... See more

Rated 5 out of 5 stars

We hired really great hybrid bikes for the National Cycle Route 7 - top condition with all the necessary knick-knacks. The staff were very helpful and friendly throughout and very insightful - we had... See more

Company replied

Rated 5 out of 5 stars

We unfortunately lost our own Bikes (through Theft) 10 Days before embarking on a cycling holiday. Due to other time commitments were unable to consider the purchase and kitting out of of ne... See more

Company details

  1. Bicycle Shop
  2. Bike accessories store

Information provided by various external sources

Your local bike experts, offering Genesis, Saracen, Ridgeback, Brompton bikes and much more. Local bike hire a speciality, and regular shop rides available!


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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Rated 5 out of 5 stars

Biketrax fixed me up perfectly

I just flew into Edinburgh, experienced a leg injury, but knew a bike would be perfect to solve my mobility challenge. Biketrax fixed me up perfectly.l!

28 May 2019
Unprompted review
Rated 5 out of 5 stars

Great value hybrid rental bikes

We hired really great hybrid bikes for the National Cycle Route 7 - top condition with all the necessary knick-knacks. The staff were very helpful and friendly throughout and very insightful - we had a lot of questions about bikes and equipment! Very good service and very good value for money, will definitely use again. The only downside is that the online booking system isn't great and could definitely benefit from an upgrade!

25 April 2019
Unprompted review
Biketrax logo

Reply from Biketrax

Thanks for your kind review! Yes, I can confirm that we have a new hire reservation system in the pipeline - watch this space!

Rated 5 out of 5 stars

We rented 2 brandnew

We rented 2 brandnew, very professional bikes in Edinburgh from a very nice and helpfull guy at Biketrax.

And.. as an experienced biker (we are Dutch), we recognize 'Quality'!
So please go to Edinburgh, and rent your bike at this very nice, friendly and professional company and have a wonderfull trip around the centre of Edin.

11 March 2019
Unprompted review
Biketrax logo

Reply from Biketrax

Thanks for your kind review! We look forward to seeing you next time, Biketrax.

Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered the part for me and then followed up with a call to let me know that it might take a little longer and that I could cancel at any time. It arrived promptly anyway.

28 February 2019
Unprompted review
Rated 5 out of 5 stars

Luke and the Biketrax team are…

Luke and the Biketrax team are providing a great service for a great price. They are extremely competitive on price - always have a chat! - and the value add you get such as bike fitting and all the help and advice you could want, all of that in invaluable and you won't find it online.

19 February 2019
Unprompted review
Rated 5 out of 5 stars

2018.11.04.

Great shop. Ordered a bike from the EU. Delivery was ok. Bike had been setup nicely.

4 November 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Lovely people, prompt service, excellent bike with accessories. Would totally recommend.

7 September 2018
Unprompted review
Rated 5 out of 5 stars

Rented from Biketrax twice this trip…

Rented from Biketrax twice this trip and they are the best! Right on the canal so you can start your ride right out the door. Really helpful service - particular shoutout to Luke and and the really friendly woman who showed me how easy it was to get to the Forth Bridge (sorry I forgot your name!)

23 August 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! A fantastic holiday at the Edinburgh Festival made EVEN better thanks to Biketrax and the use of one of their Bromptons. Fantastic friendly service from all the staff and helpful tips on places to visit. Equipment was in perfect condition and although I had no problems (no punctures etc), I am 100% sure they would have resolved immediately. Would recommend them 100%!

17 August 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Good staff and great prices.

Had a few issues with delivery and Luke was there via email very quickly each day.

Thanks!

30 July 2018
Unprompted review
Rated 5 out of 5 stars

excellent

my wife and I went with Biketrax' bikes to stockbridge market and cramond on a fine summer weekend. the bikes were excellent quality, clean and well maintained. plus helpful and friendly staff.

21 July 2018
Unprompted review

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