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Bilder.de Reviews 1,782

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TrustScore 3.5 out of 5

3.7

Photo printing service
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Rated 1 out of 5 stars

Mein Produkt kam defekt an. Aber niemanden unter dieser Email erreicht, auch nicht die Email wo hier hingeschrieben wird! Your message wasn't delivered because the destination email system rejected... See more

Company replied

Rated 5 out of 5 stars

I am great happy with my order. It arrived very soon after ordering and was in a protective packaging. The pictures turned out good but I am in love with the wooden frames and the photo book. Great pr... See more

Rated 4 out of 5 stars

I got a A4 Fotobuch with 26 pages for 4,95€. The quality of the book is pretty great, and it was much much cheaper than what you can find elsewhere. I had wanted to make a photobook for a while now, a... See more

Rated 5 out of 5 stars

I ordered a Cup with a foto on it. The quality of the printing was very good! The deliverytime was very short and reliable. The communication was very good! I got several emails with the status o... See more

Company details

  1. Photo printing service
  2. Photography Service

Written by the company

Häng Dir Deine schönsten Momente in die Wohnung - einfach und schnell mit Bilder.de. Teste unsere Spitzenqualität und bestelle Leinwände und Poster schon ab 0 € (zzgl. Versand). Testsieger “DigitalPhoto“ und Made in Germany. Modernste Drucktechnik. Deutsche Markenqualität.

Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

For this price

For this price, the Quality is quite good!
I ordered black surroundings, which looks good, but the producer left a little bit white on the page-edge, which I don't like.
Also some fotos aren't in the right sice, but I don't know, if this was my foult, when I ordered, or if this is the foult of the prodcer...

19 November 2019
Unprompted review
Rated 5 out of 5 stars

I ordered a Cup with a foto on it.

I ordered a Cup with a foto on it.
The quality of the printing was very good!
The deliverytime was very short and reliable.
The communication was very good!
I got several emails with the status of my order.
I can recommend this company !!!!

8 November 2019
Unprompted review
Rated 4 out of 5 stars

Amazing speed, quality ok

Amazing speed, arrived real quick after placing the order but one picture has some scratches. Nothing to worry about considering the discount price.

2 November 2019
Unprompted review
Rated 1 out of 5 stars

One of the worst photo books I have…

One of the worst photo books I have ever ordered.The design software is insufficient. The double pages in the book deface the image in the binding beyond recognition.The product is offered on the home page for € 4.95, on the design side, it costs € 9.95, in my eyes scam. Short and sweet: "Not recommended".

18 October 2019
Unprompted review
Bilder.de logo

Reply from Bilder.de

Dear customer,

thank you very much for your evaluation.

We're sorry to hear that. In this case, please contact our customer support at Info@bilder.de once again.
In order to guarantee a fast processing, we ask you to use the email address used with your order.

Rated 1 out of 5 stars

Not reliable

Bad!
Pictures are o.k., but....:
They use a unreliable parcel service „Hermes“.
Delivery takes up to 4 days within Germany.
Customer service not helpfull.
I sent emails to their support. Received only stupid answer „We have no influence on Hermes“

15 October 2019
Unprompted review
Bilder.de logo

Reply from Bilder.de

Sehr geehrter Kunde,

vielen Dank für Ihre Bewertung.

Wir bedauern, dass in diesem Fall Grund zur Beanstandung besteht.
Da Sie keine Bestellnummer und auch sonst keine gültige Referenz angegeben haben anhand der sich Ihr Vorgang zurückverfolgen lässt, können wir Ihnen anhand der Bewertung leider nicht weiterhelfen.
Gern können Sie sich an info@bilder.de wenden, wo Ihnen umgehend geholfen wird.  

Mit freundlichen Grüßen

Ihr bilder.de-Team

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