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See what reviewers are saying

Rated 5 out of 5 stars

No questions or hesitations, THE best place to shop with a really great customer service. Finding myself shopping at binge.sa more than Amazon because of the variety of items and the free shipping.... See more

Rated 4 out of 5 stars

So far I've made 3 online orders with binge.ae and I always found better prices there in comparison to other UAE online shopping sites. Delivery usually takes 7 to 10 working days which I believe they... See more

Rated 5 out of 5 stars

thanks alot for avery polite and fast action iam very happy to deal with this company they are honest and taking care of customers satisfaction if i have any missing or damage item they are repl... See more

Rated 5 out of 5 stars

I have ordered online for Go-pro hero 9 accessories. That also include battery through Online and lately the item is not available for some security reason, I am very much flattered because the seller... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

e-Retail Company


Contact info

4.0

Great

TrustScore 4 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tylenol infant

I ordered tylenol infant for my daughter i only found it on binge
I received it on time
Good experience 👍🏼

2 February 2021
Unprompted review
Rated 4 out of 5 stars

Worth the shopping experience!

I haven’t heard of this website before but they had the item i wanted. So i gave it a try. I was not disappointed. The order came in the date and timeframe indicated and package was carefully sealed. I would also like to commend Daniel from their customer service, he was really helpful and even did a follow up to check if i received my order. Amazing customer service!
This site deserves a big thumbs up! 😉

24 January 2021
Unprompted review
Rated 5 out of 5 stars

Very Professional and best prices ever

Hi. I tried Binge to purchase some spare parts for my CEPAP machine. i have to admit that they were professional and delivered the items very fast and safe. Moreover, the prices were amazing comparing to what i was offered inside the country.
Definitely i will continue dealing with them and recommending them for everyone
Regards,
HA

24 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The customer service is excellent - the best I've encountered when shopping online. Very quick problem management. I received calls, updates, and helpful advice. The product also came on time and in good condition.

4 January 2021
Unprompted review
Rated 5 out of 5 stars

Best online shop ever...and I hope it…

Best online shop ever...and I hope it stays this way...items always ship on-time. Great customer care..you can find everything you are looking for here. I am always excited to shop and explore new products every month and I got a call from customer care after my last order was shipped to confirm if I had received all my items..it cannot get any better than this 😊

15 December 2020
Unprompted review
Rated 1 out of 5 stars

First time shopping in this site and it…

First time shopping in this site and it will be my last I canceled my order and every time I contacted customer service they just tell me to wait and it's been two months and I have not been refunded or receive any updates on my refund progress.

5 October 2020
Unprompted review
binge.ae logo

Reply from binge.ae

Hi zooz,
We're sorry to hear you're having issues with your refunds. Refunds are processed in 2-3 days from an order being cancelled.
We take refund issues very seriously and investigate it with a response within 24 hours. Please provide us with your order number by replying to this comment or sending an email to support@binge.ae with subject 'Refund Follow-up - Order xxxxxx' to begin our investigation.

Rated 5 out of 5 stars

The Product is excellent.

The Product is excellent.
The support and after sale is excellent

NOTE: The UPS courier had charged me for 5 1/2 KWD for the customs /shipment cost . But then they refunded it to me just today..

13 September 2020
Unprompted review
Rated 4 out of 5 stars

Great customer service support

First time ordering from BINGE, haven’t received my orders yet but customer service support “Mr. Dan” always there to take my worries away by daily checking and tracking my orders.

15 August 2020
Unprompted review
Rated 1 out of 5 stars

attention

they don't respond, no answers, don't refund. be careful

10 August 2020
Unprompted review
binge.ae logo

Reply from binge.ae

Hi Ammaar,
Thank you for your review and apologies for the inconvenience caused with regards to your order. We take refund issues very seriously and investigate it with a response within 24 hours. Please provide us with your order number by replying to this comment or sending an email to support@binge.ae with subject 'Refund Follow-up - Order xxxxxx', and we will begin our investigation.

Rated 1 out of 5 stars

Refund

First they accepted the order, than when delivery date passed I called them and got the news that this item is not allowed in UAE ( lavender seed). Now I am calling them for refund and no one is answering, no reply in email.

5 August 2020
Unprompted review
binge.ae logo

Reply from binge.ae

Hi Adnan,
Thank you for your review and apologies for the inconvenience caused with regards to your order. We take refund issues very seriously and investigate it with a response within 24 hours. Please provide us with your order number by replying to this comment or sending an email to support@binge.ae with subject 'Refund Follow-up - Order xxxxxx', and we will begin our investigation.

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