Binoid CBD Reviews 1,076

I’ve had successful orders with this company in the past. I’ve placed an order using the subscription discount, and “back50” coupon code for a discount. The order had been cancelled due to “fraud”, even though there wasn’t. There’s also no refund, I’ve also contacted customer service numerous times to no avail. Once I provided my info they just ignored me, I even started up new chats to get the same workers who did respond back, however once I provided my info I was ignored. I have not received a refund, and my credit shows there’s no awaited refund. Where is my money?

So Far....
I ordered and was charged a week ago and have not received anything. No tracking number. No contact phone number. And I am having trouble contacting them. I am on the verge of reporting this company as non-legit. I am willing to upgrade my rating if I receive my order. But unfortunately at this time I am losing faith and getting closer to report it as fraud.

I've been buying for a while, and everything has been perfect . However , I asked for a refund on half or all of my order. It's up to them , but they have yet to reply.

these 1 stars are rubbish and people just trying to get these guys cancelled for no reason, people that need t-breaks indefinitely! Hope binoid never stops what they're doing ordered from lord vaper and binoid is my best way to go!

I ordered 5 items. Only 3 showed up. I emailed customer service. They confirmed my order and immediately sent the remaining items. Great experience, will definitely order again 👍

I've ordered many times, never s prolem. I ordered from the Black Friday sale and waited 2 weeks without an update. I finally messaged them, with no response. I go to look on my account for orders a few days later and my order is canceled. Never an email, never a response. I start a chat on their site and they finally tell me that I triggered their "fraud system". No sorry, just its gonna go back in your account. Customer service will either make you or break you. Theirs seems to be breaking.

Dishonest company. Won't post your review on their actual site if it's not 5 stars. I placed an order almost a week ago, that is still in their possession according to the USPS tracking info that they'd provided me. After finding out on other sites that the products I'd ordered were actually trash (unlike the back to back to back 5 star reviews on their website), I asked for a cancelation and refund. I was told a refund was not possible because the post office picked my order up on Monday. Again, tracking info says otherwise. Frustrated, I left my honest one star review following this interaction on their website and not only was my review not posted (surprise, surprise!) I can no longer log into my account. Seriously considering filing a complaint with the FTC. Buyer beware.

I purchased $298 worth of products the past year and was happy until one of the 7 gram vapes exploded in my mouth, burning my palate and my lips. They refused to replace the vape or give me credit because it didn’t happen within three days of receiving it. There are so many companies out there, I’d choose one with a good product and good customer service.

Carts just don’t work if they do work the vapor created is so little you might as well have just gotten a defective one , tried getting help and a refund but instead told me it was a mishap in my end which was stupid so overall they just suck total waste of money and time trying to get help from them

First, two of the four cartridges were defective. I contacted customer service. I sent them a picture and video of the failure. They offered $20 off my next order. Disgraceful.

The two cartridges that do work are extremely weak. I do not recommend this product or company.

Bloomz deserves a one-star review
Bloomz deserves a one-star review, and frankly, that's being generous after this nightmare of customer service. I’ve sent three or four emails about a simple issue—wrong product sent, and I sent them proof! Yet here I am, almost a week later, with nothing but a single, vague “we’re working on it” response. What exactly is there to “work on”? I expected some kind of real solution, or at the very least a clear update, but all I get is radio silence.

This whole situation screams that Bloomz only cares about taking your money and not about making things right when they mess up. They even threw out a $70 coupon that doesn’t work—just an empty gesture, like everything else they’ve done. I get the feeling that when they saw my product was out of stock, they just tossed in whatever they had lying around, hoping I’d accept it. It’s honestly insulting to be treated this way. I’ve tried to stay professional, but their complete lack of accountability and decency makes that almost impossible. I paid for the right product and prompt service, and I shouldn’t have to chase down the company for what’s fair. Bloomz, you might make good flower, but your customer service is the absolute worst—impossible to stay loyal to a company that treats its customers like an afterthought.

All I wish is for them to go bankruptcy... so other people don't have to go through this kind of service.

IF YOU STILL DECIDE TO BUY FROM THEM, JUST BUY THE BUDGET STRAIN. THEY DELIVER WHATEVER THEY FEEL LIKE, NOT WHAT'S IN STOCK.

Ordered thier 7gram Vape the first device clogged up in 2 days. The second device sent as a replacement tasted like burnt plastic.

Placed a order been over a month and still have not received anything great business

Bought a couple bottles of the 7000mg edibles, and I’ve also ordered a 7G cart.
Personally, the cart tasted like pepper, and I’m not really sure if it got me high. And then for the edibles, I took 7 (350mg each) gummies, and had absolutely no effect at all. I knew the prices were too good to be true. I also looked into the site more and noticed that binoid’s products don’t meet the requirements that make them legit. It has not been approved, and I would go to say that I would not be surprised if their products weren’t properly tested. I had high hopes for binoid, but truthfully, I just wasted money away on stuff that doesn’t work. It’s all placebo.

I placed an order as a new customer with an ad that I saw on a podcast that I watch and it was recommended and then I looked at the company and it looked like the new package for new customer recommendation thing what is a reasonable confusion and reasonable product nothing overly outstanding or something that was set them apart however, after I hit send, I got a confirmation email that my order was received and I would get my tracking number shortly and then I wasn’t online because I didn’t have an update so I am very sparingly using my email phone whatever and so on my credit card I was charged over $200 from this company that is under a different entity that they said is not them and I need to contact them and not this company that I ordered from you. They confirmed that it is their order number. It is their tracking number my information , my credit card statement does not have any other payments going to anybody so that means this company either ships products for free.. or they are involved with this company who happens to sound like it’s the same industry what better way to way over charge and split it there’s still making more money than my $69 order. I said this seems like a problem not problem because if you’re saying that I have to contact them and, you sent this to me and you want me to refuse and Center so you can get my order back but yeah nobody’s looking into this money to get me back. That means anyone who is a customer of this company should be very concerned that this company is sharing their customers , private information with this so entity that they won’t look into it for you or file a fraudulent alert or notify their customers that their information may be jeopardized or offer to put a fraud alert on all of their customers why all of their customers have to pay additional fees for either a fraudulent company that is in cahoots with this entity in the same field and again I was never charged for the products that they shipped to me only one charge for this whole entire month and kind of ironic the same industry, but nobody knows who they are and they won’t look into it. They won’t file police report. I gave them numerous opportunities to try and resolve this or at least start trying to resolve it before I posted any kind of plan , and yes, I did not give them that much time because I thought about it if I didn’t have a credit limit set on my card that notified me about an unusual purchase I wouldn’t have known until I got my statement and then I would’ve been really out of luck so I will be letting the Better Business Bureau and this company has us out facial and one of them will be giving me my $200 back but this is a company problem not an individual problem. Anyone who has ever ordered from this company. Please check your credit card statements or banking statements and please please ask your credit card to send you a new card. Your information was compromised by this company.

Blame USPS for consistently failing to deliver on time. This happens every time I order. This time they’re blaming the hurricane. I ordered well before on 9/21 and paid priority mail. It’s now 10/10 and I still haven’t gotten my order. I spoke with Bono from their customer service team and he assured me there was a reshipment on the way, but that never happened. I was a regular customer but I’m fed up now.

I purchased 3 vape pens my first order. Had to give them all away. First, the terpenes were so heavy that all 3 pens tasted very artificial -- the opposite of what I wanted. Second, had to take several hits just to get a mediocre buzz. All 3 were not strong enough and tasted terrible. I wrote 3 separate reviews and Binoid refuses to post them. Notice that ALL their products are 5 star? That's because most are FAKE. Beware of this company and read the other reviews.

I have tried a LOT of similar sites to get THC products but Binoid is the one I am now using exclusively. Other websites consistently take TEN times as long to ship your order and I got sick of it so thank you Binoid for having normal, sane shipping practices. However I know Binoid consistently sends out defective products—they replace them with new ones as soon as you explain it to them but it still sucks that they sometimes can't just be careful and get it right the first time. For example, I once got a jar of 350mg gummies and there was literally no THC in them. Like, I tested it by eating a WHOLE ONE and I felt literally nothing. You don't take a 350mg gummy and feel NOTHING. It was a little insane. They were very understanding though and other than that I have had only good experiences.

They do not have a customer-friendly way to use accrued purchase points. It isnt on their website, and I have to assume this is intentional. One has to email them and then wait (often a few days) to reply with instructions. Just placed my LAST order. NEVER AGAIN! Avoid binoid!

Ass never has accurate shipping times I order a package and it was sayin it was going to be there Thursday so Thursday come it’s still in the same usps station literally 30 minutes away from my house then Thursday passes Friday come I’m emailing binoid about it there not even responding they don’t care of try to help you and the products are mid asf don’t cop from here!!!!!!!!